ABS
Amity School of Business
Programme - MBA,
Course –Total Quality Management
Name of Faculty – Rajeev Pathak
1
Tree Diagram ABS
Maps out the paths and tasks
necessary to complete a specific
project or reach a specified goal.
Tree Diagram ABS
Procedure:
1.Choose an action-oriented objective
statement from the interrelationship
diagram, affinity diagram, brainstorming,
team mission statement.
2.Using brainstorming, choose the major
headings.
3.Generate the next level by analyzing the
major headings. Repeat this question at
each level.
Tree Diagram ABS
Benefits:
Encourages team members to think
creatively.
Makes large projects manageable.
Generates a problem-solving
atmosphere.
ABS
Process Decision Program Chart
The PDPC avoids surprises and
identifies possible countermeasures.
PDPC is a method for mapping out
every conceivable event and
contingency that can occur when
moving from a problem statement to
possible solutions.
Process Decision Program Chart
ABS
Steps:
1. The team state the objective.
2. That activity is followed by the first
level.
3. In some cases a second level of
detailed activities may be used.
4. The team brainstorms to determine
what could go wrong with the event,
and these are shown as the “what-if”
level.
Process Decision Program Chart
ABS
Steps cont’d.:
5.The countermeasures are
brainstormed and placed in a balloon in
the last level.
6.The last step is to evaluate the
countermeasures and select the
optimal ones by placing an O
underneath. Place an X under those
that are rejected.
Activity Network Diagram ABS
Program evaluation and review
technique (PERT).
Critical path method (CPM).
Arrow diagram.
Activity on node (AON).
The diagram shows completion times,
simultaneous tasks, and critical activity
path.
Activity Network Diagram ABS
Steps:
1. The team brainstorms or documents
all the task to complete a project.
2. The first task is located and placed
on the extreme left of a large view
work surface.
3. Any tasks that can be done
simultaneously are placed below.
Activity Network Diagram ABS
Steps cont’d.:
4. Repeat steps 2 and 3 until all tasks
are placed in their correct sequence.
5. Number each task and draw
connecting arrows.
6. Determine the critical path by
completing the four remaining boxes
in each task.