Marketing & IT

Marketing Solutions for SME & Large Ventures

Marketing is one effective way to have more clients
and make your business known to people from across
the globe. Whether you run a big corporation, small
venture or small to medium enterprise marketing
solutions are needed in order to bring it to success.
No matter how taxing this can be, it will eventually be
worth all the hardships you have experienced along
the way.

Apparently, you wouldn't need a huge capital for your

online business if you know how to play the game in
the marketing field. Marketing your own business
does not have to cost you a large amount of money.
Since the digital marketing world is now expanding,
there are tons of cost-effective solutions that you can
utilize to promote your brand as well as your services
and products.
 Why Our Marketing Strategy Unique

From ….. BPO you can get

this benefits:

1 Get Expert Solution 5 On-time Delivery

2 Quality of Work 6 Transparency

3 Cost effective Reach prospective Target

7
market

4 8 Enhance Your build

Dedicated Support
business credibility
 …… BPO Marketing Solutions Process Flow

Between Client and Company (B2B / B2C)

Complete Project or
Review assessment

Requirement Analysis
We will Select Which Platforms to go with
for your business that would be more
effective & more convenient for you
Project Initiation & Follow up
According to the plan, Our Team will
executive action plan for your business and
then assign Result or Leads to Project
manager for Follow up Campaign Result.
Sent Report to Client and
Complete Project or if Review
assessment required our team
will again analysis the matter
perfectly with care

Step 1 Step 2 Step 3 Step 4 Step 5 Step 6

Our Team will Reach You Pricing and Contracting Project Follow Up
Team will reach through
You will get competitive & After analysis of lead or Result Project
Digital marketing
affordable price and we will create Manager will Convert Qualified Lead or
Corporate Meeting
an action plan for your business Result to Report and Sent it to
Offline Marketing  Account ( Company)
and you can select a package
Lead Generation  Sales ( Company) for Follow Up
monthly, 3 months, 6 months or 1
Calling & SMS
year package. All of our packages
Email & Social Media
are Cost effective & Profitable as
well as competitive & target
oriented

…… BPO Marketing Solutions Process Flow Between Client and Company (B2B / B2C)
Digital Marketing Solutions
In today’s world the importance of digital marketing is
immense for development in business.  A strong
online presence can help you to gain the advantage of
reaching a potential client who is already searching
the product/ service you offer. To strengthen your
online visibility and strong band image through a
strategic digital marketing strategy you need SEO,
SMO, PPC, Email Marketing, etc.

Outsourcing digital marketing can help you to

enhance your business in shortest possible time. With
……….BPO you can work in team with the
professional digital marketing experts who will help
you to find your targeted audience easily. We can
assist you to create a center of attention for your
business by optimizing your website and making
socially popular by building brand awareness and
generating leads alongside.
Services that offer Results Driven Digital Marketing

Search Engine Optimization (SEO) & Link Building

Pay Per Click Management (PPC)

Affiliate Marketing

Online Reputation Management (ORM)

Social Media Marketing

Content Development Services

Email & SMS Marketing

 Digital Services Work Process Flow Chat
We work very closely with our client to define a digital marketing strategy according to the requirement. we set a project
goal, establish a predefined plan and timeframe, and then finally determine the KPIs . We’ll prepare regular reports and
updates during the implementation cycle and so that we can keep track on project progress.

Determine Digital marketing Gather Data & Result Check

Channel / Tactics
• SEO, display ads & online reputation
• Facebook Ads, Google adwords
• Outbrain, bing, baidu, yandex,
• LinkedIn, Twitter, Instagram, youtube
• Email SMS, Chat bot, CRM, Funnels
Quality Score, Relevance Score, Click
Through Rate (CTR), Impressions,
Conversions, Conversion Rate, Search
Terms Report, Placements Reports,
Device Reporting, Ad Schedule, Reach
& Frequency, Audience & behavior
Review & Project Complete
Review Result and Quality
Assurance, Report Ready and
Send File directly to Client or
Account/ sales team.

Step 1 Step 2 Step 3 Step 4 Step 5 Step 6

Analyze & Define Campaign Setup & Implementation Optimize & Tracking
• Customer decision
Google Adwords search & Display • A/B Split Testing
journey/consumer funnel
advertising, Remarketing lists • Ad Scheduling
• Clickstream data
Facebook Custom Audiences, • Audience Targeting
• Customer Profile/buyer
Facebook Pixels & Tracking • Ad Placements
Personas.
Bidding and budget • Digital Channels
• Competitor Marketing
Location Targeting, Landing page • Bidding & Budgeting
Campaigns
creation, User Experience (UX) • Tracking Sells or Leads
• Define Business objective
website design & development • Make Report
Tag Management, Tracking Code

Our team  of experts are experienced in the field of digital marketing skills which can help businesses to increase online traffic and accomplish business objectives.
 Call Center Solutions

From ….. BPO you can get Call Center Solutions is one of our most important call
center outsourcing service of our company and
this benefits: communication is key to our business. Every agents of
our call center outsourcing company are trained,
certified and dedicated. They acutely understand our
technology and support work to make your
communication with us as easy, timely and enjoyable as
possible.  We managed your call with precision, 24×7.
We provide system updates and upgrades, a knowledge
base with information and training, with no hold time, a
real person answered the phone, and the agent we
spoke with were helpful, knowledgeable and
professional.

Call Center Services
Customer Support Services
Customer Support is one of our most
important call center outsourcing service
of our company and communication is
key to our business
Soft Lead Generation
Lead generation is the marketing process
that creates the interest among target
audience about a product or service
Answering Services
By let us , answer in your lines, we will
assist your prospects and customers as a
natural extension of your business.
24X7
Call Solutions
Inbound Call Services
Our inbound call center service designed like that
can provide customers with a collection of
different options. We provide full-time inbound
services.
Outbound Call Services
We are also providing offers a wide range of
outbound call services. This can be a good way to
observe if our customers were satisfied with the
services they’ve received.
Back Office & Data Processing
Our Back Office Processing is a very efficient
and effective way to address your BPO needs.
 Call Center Work Process Flow Chart

Call Center Process Flow

Step 1 Step 2 Step 3 Step 4 Step 5

Supplier Inputs Process Outputs Customers

Contact Sources Data Input Step by Step Process Call Reporting Complete Deal
Printing Customer Category 1. Receptionist Receives Record Order information Warehouse Department
Sales Department Oder system Customer Call Record Payment Financial Department
Marketing Department Custom Database 2. Exchange information Information Marketing Department
Telephone Company Call Accounting 3. Receptionist input the order Update Stock Database Credit Card Processor
Training Department Database information into system Update Customer Database Customer Who Called
Stock Database 4. Discuss Product details with Update Call Accounting
Production Training Customer Database
5. End The Call Credit Card Trade Data
IT & Software Solutions
We Provides the best IT
Web & Mobile app
& Software Solutions
Get Unique IT & Soft Tech
Solutions Our Design, development, testing,
deployment and content skills
We have dedicated team who are relentlessly providing Advanced and Professional
Software Development, web app, mobile app , web design & development, app pave you the way to meet the goal
store optimization & domain hosting Solutions for your SME or Ventures in one place.

Information technology is a fast-moving paced industry that

requires time, expert knowledge and passion to remain up
to date. There is a continuous inflow of innovations and
updates that your business can utilize to increase your
productivity and efficiency.

We craft website for

your audience with
latest technology

Get an Innovative You will get a different level

iPhone and Android of interactivity and usability
Platform in Mobile in a web application.
Development According to your
requirement,
 Our IT & Soft Tech Process Flow Chart
Software Development + Web Application + Mobile Application + Website

Review & Improve Front End

Whole Software or website or Application’
performance is monitored and made
required changes & Complete the Order
Quality Test
After Development, thorough testing
is done to ensure bug. And Free
solution before going live is also
being provided
At First Creative design has been
produced as per requirement and
made required changes after
reviews

06 05 04 03 02 01

Launch Development Customer & Concept

Then the website or web
application or mobile
application is completed and
ready to go live
Once the Creative Design is Generate New Customer &
approved. Quality start new project. At first get
Development start during this concept & get layout about
stage Customer wants & develop a
new concept
 Graphics Design & Video Production Solutions

Get Complete Graphics Design &

Video Production Solutions for your
Digital Media and Print Media

We are one of the top graphic design companies providing the creative, technical and
artistic graphic design solutions and We are the best-animated & 3D video production
company in Bangladesh to present a cost-effective opportunity for your business and to
establish & maintain a successful presence on your different type of videos.

Our professional team with vast expertise in Graphics design, Video production,
animated video making, intro video & 3D Video, info graphics making, color correction,
path clipping, image cropping, density/color/lens correction, adjusting
shadows/brightness/contracts, etc can deliver you with best image & Video Production
Get Top Digital Media and
Print Media Solutions

You can simply impress your audience and add a unique

zing and appeal to your Presentations.

Website Design Corporate Video

Brochure Design Promotional Video
Company Profile Design Storytelling Video
Logo Design

Branding & Advertising Design Logo Animation

Presentation Design Intro & Outro Video
Web Graphics Design App Promo Video
Magazines & Flyers Info graphic Video
Envelopes & Brochures Whiteboard Video
Leaflets & Postcards 3D Video & Event Promo Video
Corporate ads & branding Explainer Video
Visiting Cards TV Commercial Production
 Graphics Design Process Flow Chart
Graphics Design + Motion Graphics + Video production + UI/UX

Client details & Content Strategy Copywriter Graphics Designer

Client Details is received and Content
Strategist will create a brief
Copywriter will write copy and
deliver it to designer and revise
the creative after revision of
subject matter expert /
production Manager
Graphics Designer will Create
Images and Revise creative
after revision of Subject Matter
Expert / Production Manager

Project Complete or Review Subject Matter Expert & Production Manager

Project will be handed over to Subject Matter Expert or Production Manager will
customer along with Quality approve after taking revision of Copywriter &
Report to complete the project graphics Designer & Publish
Animation / Motion graphics or video production Process Flow Chart
Animation + Motion graphics or Video Production

Pre Production Stage

Creative Brief & Script Ready
Production Stage
Outline Creative idea
Define objective and message Plan, Shoot Video ( Interviews), Voice-overs
Identify audience
After getting ready a plan, interviews is conducted and
Propose budget and timeline
video shooting is done and record voice-overs is done
And write script or storyboard

Post Production Stage

Edit the Video & Gather Feedback
Then Video Editor will edit the video, voice Publishing and Promotion
over on it, other important logo and audio
clarification done at this step and then Finalize and host video
gather feedback and make revisions done After through checking, analysis, device
checking, noise cancellation and effect
checking done video is finalized by
production manager and pass it to client
Delivery & Project Completion
After the final approval of video is handed
over the client with quality check report and
other necessary documents submitted