Holistic view – corp cuture

Operating System

Leadership Tools & Practices

Shared techniques that drive practices, aid problem solving and
establish consistent performance – day to day, week to week, year
to year

Social Architecture

Shared Values Common Terminology Recognition and

and Beliefs and Language Reward
Description of the The mechanism to bring the
Leadership’s Vision of desired culture alive through daily Reward mechanisms for
the desired culture reinforcement living the values

Changing the culture requires a focus on the Social Architecture and Operating System

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