Final

english
work
Members: Matias Cabello
Mauricio Roldán
Cellphone 
HOW IT WORKS • The motherboard inside the cell phone is what makes it
work and processes the work we can do and the
functions that the user applies. These functions are
reflected on the display also serves to interact with the
device. The cell phone turns on and works thanks to
the battery which must be charged when its energy runs
out, this charge has to be done with the charging pin
input and the power connector, we also have other
components such as camera, speakers, microphone,
headphone jack input, which give us more possibilities
of use for our cell phone, we also have internet
connection thanks to the integrated network board
USER GUIDE
• I try to turn on my phone by pressing the
power button but nothing happens
CELLPHONE Try this:
TROUBLESHOOTI 1- Try pressing the power button again
NG 2- If the cell phone still does not turn on, check
if the power LED is turned on
3- If it does not turn on, try charging the phone
4- If it still doesn't turn on check if the battery
is positioned correctly
5- If after this you do not turn on you will have
to send it to customer service
HOTLINE
Customer : -Hello I wanted to ask about a problem I had 
Technician: -Ok tell me 
Customer : -I can't enter the google account on my device 
Technician: -ok, you need to make sure you're connected to an internet or mobile data network 
Customer : -yes, I'm connected 
Technician: -in that case you must ensure that the mail is written correctly 
Customer : - I check it out and it's well written 
Technician: -Check if your account is not damaged 
Customer : -between and apparently changed the password and I wasn't
Technician: -you may be being the victim of a hack 
Customer : -and what should I do? 
Technician: -create a new account and not repeat that password 
Customer : -and how do I prevent these hacks? 
Technician: -not sharing the password, downloading reliable files and not entering suspicious email URLs 
Customer : -ok, thank you very much