Professional Documents
Culture Documents
ID : 0223/12
Abstract
Henry Mintzberg, understood this and organized the
roles of management systematically in his 1990
book Mintzberg on Management: Inside our Strange
World of Organizations. Since then, the PhD from MIT
and internationally renowned academic and author on
business and management has gone on to stress the
importance of practical application of business theory.
Mintzberg maintains that management is often more
art than science, evident in his very practical and
applicable model outlining 10 Management Roles:
10 Mintzburg manegerial role
Interpersonal Roles
The Figurehead: performs ceremonial duties. Examples:
greeting visiting dignitaries, attending an employee’s
wedding, taking an important customer to lunch.
The Leader: responsibility for the work of subordinates,
motivating and encouraging employees, exercising their
formal authority.
The Liaison: making contacts outside the vertical chain of
command including peers in other companies or
departments, and government and trade organization
representatives.
10 Mintzburg manegerial role
Informational Roles
4. The Monitor: scans the environment for new
information to collect.
5. The Disseminator: Passing on privileged
information directly to subordinates.
6. The Spokesperson: Sharing information with
people outside their organization. Examples: a speech
to a lobby or suggesting product modifications to
suppliers.
10 Mintzburg manegerial role
Decisional Roles
7. The Entrepreneur: Seeks to improve the unit by
initiating projects.
8. The Disturbance Handler: Responds involuntarily to
pressures too severe to be ignored. Examples: a looming
strike, a major customer gone bankrupt, or a supplier
reneging on a contract.
9. The Resource Allocator: Decides who gets what.
10. The Negotiator: Committing organizational resources
in “real-time” with the broad information available from
their informational roles.
System Development Activity
A systems analyst is a person who uses analysis and design techniques
to solve business problems using information technology. Systems
analysts may serve as change agents who identify the organizational
improvements needed, design systems to implement those changes, and
train and motivate others to use the system
Systems Designer (Information Technology) talk with other team
members (analysts and programmers) to ensure functionality according
to systems specifications, and develop solutions as problems or issues
arise. design monitoring and performance measurement processes.
Coordinate with project team members to implement design and work
through design revisions.
Ensure customer orientation and create use cases on User experience
prospection.
Maintain specification documentation.
CONTN..
A systems developer is a type of software developer. They develop
and implement applications and programs for the backend
processing systems used in businesses and organisations. Backend
processing systems are the behind-the-scenes parts of software that don't
have a user interface, except for administration purposes.
System Testers meet with product managers and developers to
understand the systems they test and to create testing plans for each system.
They identify what portions of a system can be tested using automated tools
and the areas that require manual testing, such as installation and user
interfaces They identify what portions of a system can be tested using
automated tools and the areas that require manual testing, such as installation
and user interfaces. Creating testing scenarios that specify input and expected
outcomes, and coding test scripts that run automated testing software, are
tasks that system testers perform to complete test plans.
What Do Stakeholders Do?
MANs are extremely efficient and provide fast communication via high-speed carriers,
such as fiber optic cables
INTRANET AND EXTRANET
An intranet is a private enterprise network, designed to support an organization’s
employees to communicate, collaborate and perform their roles. It serves a broad range of
purposes and uses, but at its core, an intranet is there to help employees. An intranet may mean
different things to different organizations, and even the unique teams and individuals within
them, depending on that company’s objectives, sector, and structure. This means that
sometimes, there can be confusion about what even constitutes an intranet.
An intranet that can be partially accessed by authorized outside users, enabling businesses
to exchange information over the Internet in a secure way.
"where intranets embrace employees within a company, extranets extend outwards to offer
similar functions to those working closely with the business but separate from it“
Contributor(s): Chuck Bury
An extranet is a private network that uses Internet technology and the public
telecommunication system to securely share part of a business's information or operations with
suppliers, vendors, partners, customers, or other businesses. An extranet can be viewed as part
of a company's intranet that is extended to users outside the company. It has also been described
as a "state of mind" in which the Internet is perceived as a way to do business with other
companies as well as to sell products to customers