Coordinate learning

and development
BSBHRM512 Develop and manage
performance-management processes
Session 3

© 2015 Innovation and Business Industry Skills Council Ltd

Purpose of this presentation
At the end of this session, you should know how to:
design, develop and deliver learning and
development plans and strategies
contract appropriate providers for performance
development
monitor learning and development activities
generate reports.

© 2015 Innovation and Business Industry Skills Council Ltd

Design learning and
development strategies
Designing learning and development plans helps
organisations to build capability, achieve goals and
improve performance management. As part of this
process, you will need to:
determine training needs in accordance with
organisational plans
decide on training options
develop personal development plans
develop group learning and development plans.

© 2015 Innovation and Business Industry Skills Council Ltd

Personal development plans
(PDPs)
Personal development plans should be created by line
managers in consultation with individuals. They should take
into account:
the appraisal process
competency evaluation processes
requests from the employee
360° feedback, if available.
The objective of the personal development plan is to either
improve performance in the existing role or to improve
competence to ensure the employee can be considered for
future roles.
© 2015 Innovation and Business Industry Skills Council Ltd
Deliver and monitor learning
and development
To ensure the practical
delivery of training and
learning and development
outcomes, you will need to:
coordinate and schedule
training
contract learning
providers
monitor the quality of
delivery.
© 2015 Innovation and Business Industry Skills Council Ltd
Negotiate with contractors
Approach negotiations
positively and
constructively to achieve
quality objectives for the
training. During
negotiation, you need to:
• know your objectives for
negotiation
• facilitate a win-win
outcome.

© 2015 Innovation and Business Industry Skills Council Ltd

Negotiation tips
Develop clear objectives.
Know your walk-away position.
Respect your negotiating partner’s position.
Listen to the other’s position carefully. Make sure you
understand it and why it may be important to them.
Look for shared goals. Both positions may be
compatible.
Explore options and trade-offs.
Be prepared to politely walk away, if you can’t achieve
your required objectives.
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Generate reports:
Executive summary
The executive summary should briefly:
state the purpose of the report
provide background information to establish the context
for the report
identify the source of data and how it has been analysed
summarise the main ideas and recommendations of the
report
include any limitations encountered and how this affects
your recommendations
indicate the scope of the report and clarify key or
ambiguous terms.
© 2015 Innovation and Business Industry Skills Council Ltd
Generate reports: Body
The main body of the report should detail the key
findings of your report and analysis. The body of your
report should include:
data collection techniques/methods used
findings or results
analysis, discussion and explanation of your
findings.
The body should be presented in a logical sequence. It
may be divided into sections outlined by heading and
subheadings.
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Generate reports:
Conclusion
Summarise the key points from the main body of the
report
Clearly relate to the objectives of the report
No new information should be included here.

© 2015 Innovation and Business Industry Skills Council Ltd

Generate reports:
Recommendations
If required, this section should include your
recommended strategy or course of action based on
the findings of the report. Recommendations must be
supported by the data presented in the body of your
report. Recommendations should:
be given only when asked for
be based on analysis of data and conclusions
contain some indication of how they can be
implemented
be sensible and feasible.
© 2015 Innovation and Business Industry Skills Council Ltd
The next step
You should now:
complete the learning activities in Section 3 of your
Student Workbook.

© 2015 Innovation and Business Industry Skills Council Ltd