Professional Documents
Culture Documents
Chapter 4
Chapter 4
Job discrimination
Racism
Forms of Job Discrimination
Average Income Comparisons
Different Civil right acts
Affirmative Action
Whistle Blowing
:Example
The case of denny ‘s restaurants, Maryland. Which refused serving
black customers and paid $ 54 million for settling discriminatory
.issues
Job Discrimination defined
The literal meaning of the term "Discriminate” is to
wrongly distinguish one object from another.
Examples…
A manager is targeting a subordinate by giving him tough tasks.
Intentionally adopting abusive behavior towards a subordinate.
Institutionalized & intentional discrimination.
Example….
Company policy that woman not to be placed in supervisory positions
because "the boys in the company don’t like to take orders from
females”
Muthut Finance group prefers (Keralites) for any post in their company.
Isolated and Unintentional Discrimination
Civil right act of 1964 was divided into parts and the most important part is (Title VII)
……
Title VII prohibits discrimination in
Hiring
Promotion
Firing
Performance evaluation
Practices of employment based on race, religion, color, gender and national
origin.
Equal employment opportunity act of 1972
Under this act a commission was set and granted the authority
to effectively prohibits all forms of employment discrimination
in hiring ,assigning, promoting, firing etc based on race,
religion, color, gender or nationality.
(ADA) does not protect all forms of disability like psychiatric disabilities.
However it extends employment protection to most forms of disability status.
If employees are intentionally not given these leave he can sue his
employer.
Affirmative Action
Affirmative Actions seek to rectify the effects of past and
ongoing discrimination against women and racial minorities.
These programs are designed as temporary measures to
increase the employment and educational opportunities
available to qualified women and minorities by giving
them preference in hiring, promotion, and admission.
Whistle Blowing
Whistle blowing occurs when an employee report the organization
to an outside or inside agency for what the employee believe is an
illegal or unethical practice.
Whistle Blowing
Internal whistle blowing
Whistle blowing can be internal (reported to the executive in the
organization).
External whistle blowing
Whistle blowing can be external (reported to the external public interest
group like media)
Note: Whistle blowing becomes ethical when you have the intensions to
correct the problem.
Justification for Whistle Blowing
1:When the firm through a product will commit serious and considerable harm
to public ,the employee should report the firm.
2:When employee immediate supervisor does not act, the employee should
report to higher management.
3:The employee must have documented evidence that is convincing.
Steps for Creating a Whistleblowing Culture
Create a Policy:
Clear communications about the process of voicing concerns, such
as a specific chain of command, or the identification of a specific
person in the organization, such as an ombudsman or a human
resources professional
Get Endorsement From Top Management :
Top management, starting with the CEO, should demonstrate a
strong commitment to encourage whistle blowing. This message
must be communicated by managers at all levels, who are trained
continuously in creating an open-door policy regarding employee
complaints.
Continuing
Investigate and Follow Up
Managers should be required to investigate all allegations promptly
and thoroughly, and report the origins and the results of the
investigation to a higher authority. For example, at IBM, a long-
standing open-door policy requires that any complaint received must
be investigated within a certain number of hours.
Assess the Organization's Internal Whistleblowing System:
Take regular feedback from employees about organization internal
whistle blowing system.