QUALITY ASSURANCE

REPORT
 GROUP MEMBERS

• MUHAMMAD USMAN HASNAIN (18-ENV-15)

• MUHAMMADS ABDULLAH(18-ENV-17)
• IRTIQA ZAFAR(18-ENV-14)
• SYED ZAIN UL ABIDIN(18-ENV-18)
 Quality assurance report

• Quality policy statement

• Organizational structure
• Documentation
• Equipment standard
• Standard operating procedures
• Tests performed by the laboratory etc.
 Quality Policy statement

• The department has a ample significance

• Department has a great emphasis on the improvement of quality
Organizational structure

Labs Lab
Chairman
Director Incharge

Lab Lab Lab

Attendent Supervisor Engineer
 TRAINING REQUIREMENTS

• Training of the analyst is the integral part of the quality policy of the
department

• Analyst from our organization frequently pay visit to different organizations

 Sample handling

• Main component of quality a policy of the organization.

• Different techniques are used.
 Documentation

Analyst Lab Engineer Lab Incharge Labs Director Client

hand over the results to
compiling results make initial report cross-checking results
client
 Experiments performed by the laboratary

•Determination of Moisture Content of soil by Oven Drying Method.

• Determination of Specific Gravity of Soil by Water Pycnometer.
• Determination of Particle Size Distribution of given Soil Sample by Sieves.
•Determination of Liquid Limit of soil.
• Determination of Plastic Limit and Plasticity Index of given soil sample etc ..
 STANDARDS

• AASHTO
• ASTM
• ASALs
• WAPDA
 STANDARD OPERATING PROCEDURES
• Different SOPs are adopted which varies from laboratory to laboratory
• If we talk about SM lab , Lab will be available for the students from 8:30 (in morning) to 3:00
(in afternoon) from Monday to Friday.
• Students are allowed to use the lab equipment after acquiring permission from lab engineer.
• Equipment will be checked before taking to the field and after taking from the field after
work.
• Before using any equipment, it is better to read manual and understand some basics for
handling and using the equipment.
 STANDARD OPERATING
PROCEDURES(cont.)

• All the running tests and equipment will not be left unattended.
• Equipment that are sensitive should be handled properly and taken in the
case.
• Students are supposed to cooperate with lab staff.
 PROCUREMENT OF REFERENCE
MATERIALS AND SUPPLIES
• respective lab engineer proposes a suggestion
• Suggestion letter is marked
• Labs Incharge marks it to the
• ask for the invoice
• Suggestion is then made by the Labs Incharge
• And then the supplier is payed.
 EQUIPMENT MAINTENANCE & DATA
VERIFICATION
• Maintenance and Verification that, the equipment is calibrated or not, may
be done in various ways.

1. Calibration from supplier

2. Inter-laboratory calibration
AUDITS AND REVIEWS
 PROCEDURE FOR FEEDBACK &
CORRECTIVE ACTIONS

• Feedback from clients is demanded in written form that describes

costumer’s satisfaction about the services provided
• feedback statements are properly recorded
DEALING WITH COMPLAINTS FROM USERS

• any discrepancy or compliant received, it is kept in a proper complaint file.

• In case complaint is received that questions our quality policy or validity of
• feedback and corrective actions, suggested by the client are fully considered