Chapter II

Technical Communication
Defining Technical communication
• All the definitions emphasize on
– Technical information by experts made easy and
useful
– By the communicator for the people
• From the definitions
– It is writing or speech involving technical subject
– Has a clear purpose and a target audience
Evolution of Technical Communication
Forms of Technical Communication
Domains of Technical Communication
Types of Technical Communication
• Some examples include
– Mail
– Documentation/Records
– Forms/receipts
– Instructions/Manuals/guides
– Proposals
– Reports
 Principles of effective Technical
Communication
• Know your purpose
• Know your audience
• Be simple, clear, and concise in language
• Be specific, concrete, and accurate in details
• Adopt appropriate approach, format, style and
tone
• Show, just don’t tell
 Principles contd..
• Adhere to ethical and legal principles, and
respect cultural sensitivities
• Make your communication accessible,
relevant, and easy to use
• Collaborate
• Be prepared to correct errors promptly and
take on challenges
• Be creative
Importance of Technical communication

• Personal values
• Workplace communication
• Complex environments
Career prospects