Goal 2020 Updated

G O A L
‫مرحبا بمك‬ ‫خوش آمدید‬
SVA / SAEI Learning & Training

1 FOR TRAINING PURPOSES ONLY - (ST4GOAL)
Instructor : ISSUE: JAN 2020
G O A L
INTRODUCTION
COURSE TITLE COURSE CODE DURATION
• GOAL • ST4GOAL • 16 HOURS
To Familiarize Contract Agency Staff

With Saudia Requirements For
Ground Handling Procedures and AWR Certification
For Saudia Flights
Examination : Passing Grade 75%

G O A L
NOTICE
This Material Has Been Prepared by SVA / SAEI Learning & Training
It Will Not Amend or Supersede

Information And/or Data Contained in any other Approved and/or Accepted
By the aviation Authority.
Updated Information That Affect Maintenance Programs, Work Packages,
Shop Findings, And All Other Items Pertaining To Aircraft And Component
Repair And Overhaul Will Be Presented In
The Latest Revision Of The Related Manuals.

G O A L
OBJECTIVE
The Attendee Will Be Able To :
Demonstrate The Ramp Transit

Maintenance Tasks During Ground Handling
Of Saudia ACFT’S IAW Saudia GMM
Access SAUDIA MEL/CDL, NEF,

SVA / SAEI Manuals, Required Documents And Forms.

G O A L
COURSE SECTIONS
DEFINITIONS & ABBREVIATIONS

SAUDIA / SAEI
SAUDIA General Maintenance Manual (GMM)
Aircraft Logbooks Handling
Fuel sheet
Deferred Maintenance
Extended Range Twin-Engine Operations (ETOPS)
Airworthiness Release
G O A L
D E F I N I T I O N S & A B B R E V I AT I O N S
GACA General Authority Of Civil Aviation

GACAR General Authority Of Civil Aviation Regulation
SV Saudi Arabian Airlines (Saudia) …………. in IATA
SVA Saudi Arabian Airlines (Saudia) ………… in ICAO

AMO Approved Maintenance Organization
SAEI Saudia Aviation Engineering Industry

G O A L
D E F I N I T I O N S & A B B R E V I AT I O N S
GMM General Maintenance Manual

ETOPS Extended Range Twin-Engine Operations
AWR Airworthiness Release
MAINT Maintenance
TIE Technical Interruption Events.

G O A L
SAUDIA AND SAEI
Who is Saudia ?
Who is S A E I ?

G O A L
Saudia The Airline
SAUDIA
THE NATIONAL CARRIER / THE FLAG CARRIER
of K . S . A .
GACAR PART 121 Operator

G O A L
SAUDIA History
On May 27, 1945 witnessed the first start of air traffic in

the airspace of the Kingdom of Saudi Arabia with a single
DC3 plane, the plane that was dedicated to the founding
king Abdul-Aziz from the American President Franklin D.
Roosevelt, Which began operation to transport passengers
between Riyadh, Jeddah and Dhahran.

G O A L
SAUDIA History
Later King Abdul-Aziz ordered the purchase of a number

of aircraft to support air transport in the Kingdom.
On September of the year 1946 , the founding of Saudi

Arabia was announced .

G O A L
Saudia Holding Company

G O A L
Saudia The Airline

G O A L
SAEI Services
Aircraft, Component, and Engine Maintenance

Borescope Inspection
Engine Wash
Technical Laboratories
GSE Maintenance
Limited Manufacturing
Supply Chain & Logistics
Technical Training ( Learning and training )
G O A L
SAEI

G O A L
SAUDIA AND SAEI
SAUDIA
Entered into a Service Letter Agreement with
Saudi Aerospace Engineering Industries
(SAEI)
For the performance of SV’s aircraft maintenance and support
activities, including management of the SV fleet and
SV’s maintenance reliability program
Ref. (Sv GMM) 0.0 ADMINISTRATIVE (0-1)

G O A L
BEFORE
PRIVATIZATION B E F O R E P R I VAT I Z AT I O N P R O G R A M
PROGRAM
TODAY’S STATUS
THE HOLDING COMPANY

THE HOLDING COMPANY
GACAR
GACAR
PART-145
MPM
PART-121
DPM
SVA / SVM
RS-QCM
GMM
G O A L
Website
Website Website
saudia.com saei.aero
G O A L
GACAR § 121.679 M a i nte n a n c e , P re ve nti ve

M a i nte n a n c e , a n d A l t e rati o n s P ro g ra m s
(a) Maintenance, preventive maintenance, and
alterations performed by it, or by other persons, are
performed in accordance with the
Certificate Holder’s Maintenance Manual

G O A L
GACAR § 121.681 Contract Maintenance.
(b) Each certificate holder must be directly in charge of all

covered work done for it by a maintenance provider.
(c) Each maintenance provider must perform all covered work in
accordance with the certificate holder’s
MAINTENANCE MANUAL.

G O A L
GACAR § 121.681 Contract Maintenance.
(e) Each certificate holder who contracts for maintenance,

preventive maintenance, or alterations;
Must develop and implement policies, procedures,
methods, and instructions for the accomplishment of all
contracted maintenance, preventive maintenance, and
alterations

G O A L
Tra i n i n g R e q u i r e m e n t s t o C e r ti f y S V F l i g h t s
(7.1.7 Ensure all maintenance personnel perform maintenance

on SV fleet meet the proper SV Training Requirements including
the following: [MNT 1.11.6]
A. SV GMM FAM, (Recurrent every 2 years)
B. Human Factor Awareness (HFA), (Recurrent every 2 years)
C. Hazardous Material Awareness (HAZMAT),(Recurrent every 2 years)
D. SFAR88, (Recurrent every 2years)
E. ETOPS (B777 * 787*A330) Stations --- 2 - 3 years
F. Airworthiness Release AWR (CRS) 2 - 3 years

G O A L
SV- G E N E R A L M A I N T E N A N C E M A N UA L ( G M M )
In addition to the requirements of YOUR AMO/MOE

Supplement Saudi Arabian airlines (SV) requires
You to respect and follow it’s GMM
Your amiable cooperation in this regard shall be highly
Appreciated.

G O A L
H o w To G e t A c c e s s To T h e M a n u a l s
Almost all Manuals are now ON-LINE through

AMOS (Provided by SAEI IT)
In order to access SV MEL/CDL, NEF and related documents

https://login.vistair.com/login?
Company : sva
username : SVWEST
password : SAEIWEST872
G O A L
SV G E N E R A L M A I N T E N A N C E M A N UA L ( G M M )
GMM : The document(s) that contain the material

required by The aviation authority (GACA) to
show how the organization complies with the
requirements.
The Purpose: guidance of personnel as well as a book of
reference in the day to day work environment.

G O A L
SV GMM Page Layout and Chapters

G O A L
GMM CHAPTERS
0 - A d m i n i s t r a ti v e
1. G e n e r a l
2. O r g a n i z a ti o n
3. A i r c r a ft M a i n t e n a n c e
4. M a i n t e n a n c e R e p o r t s
5. M a i n t e n a n c e P r o g r a m
6. M a i n t e n a n c e P o l i c i e s
7. A M O O b l i g a ti o n s
8. S V M a i n t e n a n c e F o r m s
G O A L
G M M PA R A G R A P H
1.0 Purpose.
2.0 Policy.
3.0 Process owner.
4.0 Applicability.
5.0 Reference documents.
6.0 Definition.
7.0 Process.
8.0 Procedure (if not
found, refer to
30
DPM).
FOR TRAINING PURPOSES ONLY - (ST4GOAL)
G O A L
G M M PA R A G R A P H
.
POLICY: a set of ideas or plan
P RO C ES S : a s e r i e s o f a c ti o n s t h at yo u ta ke
i n o rd e r t o d o t h e p o l i c y
P RO C E D U R E : a s e r i e s o f st e ps fo l l o we d i n a
re g u l a r d efi n i t e o rd e r

G O A L
SV GMM 3-0 Maintenance Procedures

3-1 Maintenance Procedures
3-2 A i r c r a ft L o g b o o k H a n d l i n g
3-3 Deferred Maintenance
3-4 MEL Deferral Extension Handling Process
3-5 A i r c r a ft D i s p a t c h G e n e r a l
3-6 Airworthiness Release
3-7 M a i n t e n a n c e F l i g h t E v a l u a ti o n ( M F E )
3-8 Te s t F l i g h t s
3-9 Maintenance Ferry Flight Special Permits
3-10 A i r c r a ft M a i n t e n a n c e R e c o r d S t o r a g e
3-11 A i r c r a ft M a j o r A l t e r a ti o n s & M a j o r R e p a i r s
3-12 Engineering Order (E.O.)

G O A L

3 - 1 3 A i r w o r t h i n e s s D i r e c ti v e s / R u l e C h a n g e
3-14 Reserved
3 - 1 5 A P U O p e r a ti o n
3 - 1 6 M a i n t e n a n c e S i g n s O ff
3 - 1 7 A i r c r a ft S t o r a g e
3 - 1 8 A i r c r a ft F u e l i n g O p e r a ti o n s
3 - 1 9 E n g i n e R u n U p a n d Ta x i ( R u t ) F o r M a i n t e n a n c e P u r p o s e s
3 - 2 0 A i r c r a ft M a r s h a l i n g
3-21 In-Service Check
3 - 2 2 W a l k a r o u n d C h e c k ( W A C ) a n d C o n fi d e n c e C h e c k
3 - 2 3 A i r c r a ft A r r i v a l
3-24 Reserved
G O A L
3 - 2 5 E n g i n e e r i n g A u t h o r i z a ti o n ( E A )
3-26 Engineering Repair (ER)
3 - 2 7 M a i n t e n a n c e Ta s k C a r d ( M T C )
3 - 2 8 N o n – R o u ti n e W o r k C a r d s H a n d l i n g
3 - 2 9 J o b I n s t r u c ti o n C a r d s ( J I C )
3 - 3 0 S h i ft Tu r n o v e r L o g
3-31 Reserved
3 - 3 2 A i r c r a ft F u m i g a ti o n
3 - 3 3 A i r c r a ft To w i n g
3 - 3 4 M a i n t e n a n c e S e r v i c e l i tt e r H a n d l i n g

G O A L
G M M 6 - 2 3 S t a n d a r d M a i n t e n a n c e P r a c ti c e s
Gear Pin handling

Usage of warning tags
Lubrication Equipment Handling
Supplying GSE to aircraft
Aircraft Radio Protocol
Aircraft Jacking
Aircraft Pressurization
Aircraft Technical Wash.
Hydraulic Pressurization
Aircraft Hangering / Dehangering
G O A L
MAINTENANCE SIGNS OFF
That technician performing maintenance on SV aircraft,

engines, and components must sign for work he
performs including his : (MRO other than SAEI)
Mechanic certificate ID number, date, signature ,
Company name & GACA AMO #.
The signature constitutes the approval for return to
service only for the work performed. Ref. GACAR 43.11 (a)
Ref. Sv GMM 3 – 16 2.3

G O A L
MAINTENANCE SIGNS OFF
To use a black ball-pen and black capital English letters

To complete the records.
Single-line-deletion technique for amending a record
All entries are current and cannot be erased or deleted
A diagonal line across the page (block) be drawn in the

Event of inadvertently missed or skipped page of the
record, and write "void".
Ref. Sv GMM 3 - 16 7.2.1
G O A L
C o m m o n l y U s e d A b b r e v i a ti o n s i n L o g b o o k s i g n o ff
R/R = Removed and Replaced.

TTH = Transferred to Hold work
HWL = Hold work List
IAW = In Accordance With
C/W = Complied With

G O A L
C o m m o n l y U s e d A b b r e v i a ti o n s i n L o g b o o k s i g n o ff
MTC: Maintenance Task Card

JIC: Job Instruction Card
ALB Aircraft Log Book

G O A L
Aircraft Logbooks
MAINTENANCE CABIN PERFORMANCE
Used by Flight
To Report Cabin Items
Malfunctions And Operations to record
That aircraft
Corrective
Actions To Aircraft, Do Not Affect performance and
usage data
Engine, Components Airworthiness
And Systems Of
In-service Aircraft
G O A L
GMM 3.2 Logbook Handling: Maintenance Logbook
A S 12 0 7

G O A L
GMM 3.2 Logbook Handling: Maintenance Logbook

G O A L
L o g b o o k P a g e s D i s t r i b u ti o n GMM 3-2

G O A L
G M M 3 . 2 Briefing Card

G O A L
H o l d Wo r k O r d e r L i s t

G O A L

G O A L
Hold Work Order Pouches

G O A L
3-29 JOB INSTRUCTIONS CARD
contains detailed maintenance task instructions

and is used in conjunction with the related
maintenance task card or a SVM form.

G O A L

G O A L

G O A L
3-27 A I R C R A F T M A I N T E N A N C E TA S K C A R D
provides detailed instructions for performing and

recording applicable maintenance tasks on a specific
system, component, and structure
Or
for carrying out a specific process.
This document enables mechanics of any skill

level to perform a specific maintenance task with
minimum supervision.

G O A L
74 01 Jan 2016 Brussels

02 August 2015 ST4GOAL
G O A L
6-31 CO M P O N E N T C H A N G E C A R D
Routine Component Change Card - The

document that contains detailed job
instructions for scheduled removal/installation of
a specific component. It is primarily
used for the card-time components but may also
be used for other aircraft
components.

G O A L
6-31 CO M P O N E N T C H A N G E C A R D
Non-routine Component Change Card - The

document used for recording non-routine
removal/installation of aircraft components. This
card does not contain job instructions for the
removal/installation of an aircraft component. It
is primarily used for unscheduled
may also be used for the scheduled

component changes
G O A L
3-23 A i r c ra ft A r r i v a l
Minimum 5 minutes prior aircraft arrival
WARNING : DO NOT Walk In Front Of The Nose W. At Any Time
And Be Aware Of Possible Aircraft Movement.
Use the aircraft interphone system for cockpit/ground commu.
Using standard marshalling signals
Monitor engine during shut down
Install chocks forward and aft of the nose wheels and aft of two
outboard main/wing wheels

G O A L
3-23 A i r c ra ft A r r i v a l
Additional chocks forward and aft of the remaining main wheels.

Brake release
Ensure to check doors area for damage
Give clearance to the rest of the arrival crew to approach the
aircraft when safe
Check eng oil & svc as required
Start the WAC

G O A L
3-22 WALK AROUND CHECK (WAC) AND CONFIDENCE CHECK
WAC: - A safety check conducted IAW the applicable aircraft Job

Instruction Card (JIC) and other applicable forms
Departure WAC: prior to every departure regardless of any

other maintenance check that has previously
been performed.
ETOPS authorized technician for ETOPS CERTIFIED AIRCRAFT
Arrival WAC to identify defects on arrival and allow prompt

rectification action to be initiated. (exceed 120 minutes)

G O A L
AS4 0 07 1 2J ED KH I 212 1 7
MAINT OR INFO
NIL
AWAC C/W FOR IAW GMM 3-22 6.3
APU HOURS 2349 OR APU INOP Another
0980 0910 0910z
PIA ………
GACA AMO 347F ……

G O A L
AS4 0 07 1 2J ED KH I 212 1 7
MAINT OR INFO
NIL
DWAC C/W FOR SV 0712
IAW GMM 3-22 6.3 Another
APU HOURS 2349 OR APU INOP 0980 0910 0910z
PIA ………

G O A L
AS4 0 07 1 2J ED KH I 212 1 7
MAINT OR INFO
NIL
DWAC C/W FOR SV 0712
IAW GMM 3-22 6.3 Another
APU HOURS 2349 OR APU INOP 0980 0910 0910z
CONFDENCE CHECK C/W
PIA ………

G O A L
Confidence Check – A safety check conducted by specified

stations before specified flights IAW the applicable JIC or SVM
form. The JIC or SVM form includes instructions detailing the
stations that are required to perform the check and flights to
which the check applies.
When a confidence check is required, ensure that INSPECTION

stamps the aircraft maintenance logbook before removing any
log slip.

G O A L
A S 40 0 1 2 3 J ED M X P 1 2 1 2 1 2
AWAC
ARR WAC REQD
AWAC C/W IAW GMM 3-22 6.3

APU HOURS 2349 OR APU INOP Another
0980 0910 0910z
Lufthansa Technik
GACA AMO114FA…………

G O A L
DWAC for an ETOPS certified aircraft must be completed by an

ETOPS authorized technician.

G O A L
AIRCRAFT FUELING OPERATIONS 3-18
Safety standard : Ensure a fuelling safety zone is established

Identify the nearest fire extinguishing equipment
over-wing fueling will not be conducted with passengers onboard
Ensure stands and access platforms under the aircraft
will not cause damage during aircraft settling.
Arrange removal when required with the person using
the stand.
fueling is considered in progress the entire time the fuel tanker
or pumping unit is positioned at the acft.

G O A L
FUELING OPERATIONS 3-18
Use an alternative method to verify the quantity of a fuel in a tank

that has an inoperative gage.
Ensure no equipment obstruct the fuelling vehicles’ escape route
Suspend fueling immediately when a spillage occurs

G O A L
AIRCRAFT FUELING OPERATIONS 3-18
Note: Ensure fuel caps are installed and fuel servicing panels closed
after any fuelling operation. The task may be delegated to
the fuel supplier, but it remains the sole responsibility of
the technician fuelling the aircraft to ensure that the fuel
caps are installed and the fuel servicing panels are secured
closed after fuelling. Fuel caps are not required for B777
series aircraft.

G O A L
AIRCRAFT FUELING OPERATIONS PAX O/B 3-18
Warning: Fuelling is not permitted when passengers are on board,
embarking or disembarking and the flight crew is not on-
board or communications with the flight crew is not possible.

Note: Service Interphone communication is not required when
passengers are not on board embarking or disembarking.

G O A L
AIRCRAFT FUELING OPERATIONS PAX O/B 3-18
Warning: The area under secondary exit must remain clear to allow
deployment of the escape slide. This area requires monitoring
during fuelling.
Note: The AFT left hand door is the most suitable as it is not used
by ground servicing equipment.

G O A L
AIRCRAFT FUELING OPERATIONS one engine running 3-18
Passengers and cabin crew do not remain on board, embark or

disembark.
No other servicing of the aircraft takes place
Request the Airport fire services provide fire coverage..
Ensure one person remains in visual contact with the operating
engine and the person performing the fuelling.
Use the fuelling station on the opposite side.
under wing sealed coupling only

G O A L
Fuel Sheet AIRCRAFT FUELING OPERATIONS 3-18

G O A L
02 August 2015
ST4GOAL

G O A L
Fuel Sheet Top Section.
20 NOV 2013 MXP AS40 SV-0224 JEDDAH
15200 0920 123456

19900 0950 123456
0.804 3.04 SHELL JET-A1 123456

G O A L
0.804 shell jet a-1 n/a

54321
7088 5698 2360 5698 5730

7088 5698 2180 5698 5770
8240 6625 20 6625 6630
877 705 700 705 700
877 705 710 705 700
2986 2401
0 2418 2420
27156 21833 5970 21850
21950

G O A L
27156 21833 5970 21850 21950
15980 5258 258 5258 0 54321 54321
54321 07:20 07:30 07:55 12345/pn-258
19918 litres

G O A L
From mcdu
5770 13 7100 1879 5770
R5emember to dripstick before aSnT4dGOeAnLter in Remarks showing same data

G O A L
AIRCRAFT DISPATCH 3-5
An Interphone man who:

Is a qualified acft mechanic and familiar with the
aircraft type,
Knows aircraft dispatch and marshalling procedures,
Assumes full authority for the dispatch ,
directs all the other members of the dispatch crew.

G O A L
General Conduct
Contact with passengers is kept to a minimum,
Do not inform passengers of any technical problems
Knows aircraft dispatch and marshalling procedures,
Assumes full authority for the dispatch ,
directs all the other members of the dispatch crew.

G O A L
Do not provide MRT/MAT to any non-Technical Info organiz.
Refer all requests to Duty Manager / Senior Maint. Rep O/D,

Keep radio volume to a minimum and conduct all
communications in a quite manner.,
Do' not discuss tech. in front of PAX unless it is unavoidable,

Coordinate with the cabin/flight crew when it is necessary to
move passengers to perform maintenance.

G O A L
3-5 A I R C R A F T D I S PATC H Re v i e w t h e a c ft b o o k s
Ensure that the In Service Check is valid.

ISC: A scheduled maintenance check that is accomplished :
For B747, B777, MD-11 and A330 aircraft at;
a maximum of every 48 calendar hours, unless a higher check

(A, C, or D check) is accomplished.
Refer to GMM Chapter 3-21 (ISC)

G O A L
3-5 A I R C R A F T D I S PAT C H Re v i e w t h e a c ft b o o k s
Check the Hyd & Oxy sys and svc as required …

Ensure the AWR is signed when required, before departure,
Ensure that the maint, performance and cabin logbooks are
available at the designated location on the aircraft at least
one hour before STD.
Refer to GMM Chapter 3-6 (AWR)

G O A L
3-5 A I R C R A F T D I S PAT C H Re v i e w t h e a c ft b o o k s
Inform dispatch crew of any MEL, CDL or brief. card requirement

The flight captain’s decision is final.
Clear discrepancies raised by the flt /cab crew during departure.
GSE, Fuel truck as required
Cabin environment is suitable 1hrs before Dep.
(Commence Cooling or Heating A minimum of 2 hrs. before dep.)

G O A L
3-5 A I R C R A F T D I S PAT C H P u s h b a c k a n d e n g st a r t
Deactivate the steering before connecting tow bar

Doors are closed
Push back and Eng start…. Manual start…..
APU INOP
Ready signal from the flt crew

G O A L
Dispatch - Final Items GMM 3-5
MIM message
Sent by a station not connected to AMOS (90 minutes )
Fuel Uplift: Sent by international stations
MEL, CDL & Restriction (within 20 minutes of departure )
When the MEL involves a CAT II component,
send a De-certifying / Recertifying SITA message
IAW CAT II Operations Manual

G O A L
Dispatch - Final Items GMM 3-5
Delay message :
Exceeding 5 minutes and confirmed due to technical
reasons.
When another department assigns the delay as technical.
Note : Please use the standard message formats

G O A L
A P U O P E R AT I O N GMM 3-15
Review the acft L.B. for items that affect the operation of the APU
or associated aircraft systems
Complete a safety check of the aircraft exterior and interior
Exhaust and intake areas are clear of obstructions
Tell Maint. personnel working on the acft about APU operation.
Complete a cockpit safety check list form
If Ground time is more than two hours, shutdown the APU
If acft RON

G O A L
A P U E M E RG E N C Y S H U T D OW N GMM 3-15
INITIATE EMERGENCY SHUTDOWN:

Request assistance of APT fire services and alert maint. office.
State the exact location of the aircraft, aircraft registration aircraft
type and nature of the problem.
Secure the cockpit and evacuate the aircraft.

G O A L
APU NORMAL S/D GMM 3-15
Do not use the battery or emergency shutdown switch as this can

damage to the APU.
Ensure the APU bleed air valve is closed and electrical loads on
the APU generator are minimized
Allow the EGT/TGT to stabilize IAW applicable Aircraft
Maintenance Manual
Record remaining fuel in the aircraft log book when fuel usage is
greater than 1000kgs/2200lbs

G O A L
A P U O P E R AT I O N GMM 3-15
AS4 0 07 1 2J ED KH I 21 2 1 17
INFO
NIL
FUELLOAD DUE TO APU Another

0980
OPERATION 12300 KGS
0910 0910z
PIA ………

G O A L
DEFERRED MAINTENANCE GMM 3- 3
a. Minimum Equipment List (MEL).

technically validated
b. Configuration Deviation List (CDL).
c. Nonessen. Equip. & Furn. (NEF).
To expedite aircraft dispatch from unmanned stations.
HWOL - Hold Work Order List
MEL Repair Interval Category:

G O A L
DEFERRED MAINTENANCE GMM 3- 3
Note:
All Technical validation shall require the consent / concurrence
of an acft type qualified technician other than the originator.
Remote Technical Validation : always Call MCC

A technical validation on MEL/CDL that is delivered through
comm. medium or channels & must always be documented.

G O A L
Restriction DEFERRED MAINTENANCE GMM 3- 3
F) High Oil Consumption within Aircraft Maintenance Manual

limits.
G) Fuel Seepage within Aircraft Maintenance Manual limits.
H) Structure dents / cracks within Structure Repair Manual.
(SRM) limits. Items issued by Engineering Department (EA,
MSL, etc.) that requires repetitive action less than ISC
Call MCC
email: MCCEXO@saei.aero

G O A L
S AU D I A M E L / C D L B o o k GMM .. - ..

G O A L
S AU D I A M E L / C D L B o o k GMM .. - ..

G O A L
Logbook Entries GMM ….
All Technical Faults Log Entries Must Include:
 The DFDS/CMU/MAT Messages And,
 Maintenance Messages,
 The Part Number And IPC Reference.

G O A L
AS 40 01 23 J EDM X P1 2 12 12
APU
APU DOES NOT START EICAS MSG

APU DOOR
FAULT CODE 491 011 00 M.MSG

49-14120 APU DOOR FAILED Another
CLOSED T/S C/W IAW FIM 49-10- 0980 0910 0910z
00-810-802 STEP E REQS INTAKE

DOOR ACTUATOR

G O A L
AS 40 01 23 J EDM X P1 2 12 12
WO09000001 CONT
P/N R5365-1 IPC 49-15-06-01 TTH

DUE TO PARTS C-MEL 49-15-01 Another
APPLIES -- APU INOP REFER L003 0980 0910 0910z
REMOTE..VALIDATION..00797
Lufthansa Technik
49-15-01 SVA / SAEI Learning & Training

G O A L

G O A L
AS 40 01 23 J EDM X P1 2 12 12
APU
APU INOPERATIVE. WO9000001
TTH DUE TO TIME

C-MEL 49-20-1 APPLIES Another
0980 0910z
VALIDATION 00797 0910
Lufthansa Technik
49-15-01 SVA / SAEI Learning & Training

G O A L

Clear the Item
G O A L
AS 40 01 23 J EDM X P1 2L o
12g b 12
ook Entries GMM ….
APU
APU INOPERATIVE. WO9000001
009
APU INLET DOOR ACTUATOR
REPLACED IAW AMM 49-15-06-400-801 TEST Another
ADJ/TEST IAW AMM 49-15-06-820-
0980 0910 0910z
NUMBER
R5365-1 S/N IN S/N OUT ABD
Lufthansa Technik
49-15-01

G O A L
777 HZ-AK39 1
0 5 0 7 1 8 9 0 0 0 0 0 0 01
0 5 0 7 1 8 9 0 0 0 0 0 0 0 1 1 8 0 7 1 8 B R U 00797 R/R CNTRL

G O A L
P/N SV719-2577

G O A L
Inoperative Sticker Location

•As Directed By MEL / CDL if not Specified in this location.
•Some MEL’s May require MORE than 1 Sticker by the switch AND on this panel
02 August 2015

G O A L

G O A L
Deferred Maintenance GMM 3-3
Do:
Check Policy on Restriction Items and variant
messages required to restrict either aircraft CAT II
downgrade to CAT I or blocked cabin seats etc.
We must inform down line stations.
Don’ts
Do not Close an item that could get worse e.g. a
Fuel OR Hydraulic leak found within AMM limits.
TTH the item for follow-up, and recheck on ISC or
as indicated in AMM
Closed items DO NOT get fixed!!!
G O A L
E TO P S
Currently Applies B.777, B787, A330 .

Stations will be given specific ETOPS training for specific ACFT type
in Line with the Policy.
NB: GACAR Requires training of the certificate holder.
2.3 That ETOPS operations are conducted in accordance with the ETOPS
manual.
• 2.4 That a sub-committee of the implementation reviews committee with
the membership of Technical Services and Flight Operations will be the
ETOPS focal point.
•
2.5 That all aircrafts will be maintained to ETOPS standards and be
considered ETOPS certified unless specifically downgraded by TSV SBU or
• GACA.
2.6 That all maintenance performed on the aircraft significant
systems is certified by ETOPS authorized personnel.

ST4GOAL
G O A L
A K 4 0 0 1 2 3 J E D M X P 1 2 0 2 1 8
I T EINDICATION
EGT M R E Q U I R I N G I N F LT T E S T/ C H E C K
EGT INDICATION FLUCUATE
IN CRUISE
R/R OPTICAL PYROMETRE IAW AMM 77-23-01

CHK GRD RUN SATISFACORY. 0980 Another 0910 0910z
VERIFICATION FLIGHT REQUIRE
Lufthansa Technik

G O A L 2
A K 4 0 0 1 2 3 J E D M X P 1 2 0 2 1 8
VERIFICATION FLIGHT
I T E M R E Q U I R I N G I N F LT T E S T/ C H E C K
REF TO WO900001 FLIG VERIFICATION HT REQUIRED
TO CONFIRM OPS OF EGT INDICATION NO.1 ENG
ITEM TRANSFERRED TO WO900004

0980 Another 0910 0910z
Lufthansa Technik

G O A L
C o n d u c t Ve r i fi c a ti o n F l i g h t
You MUST Obtain a DMI Number from MCC .

G O A L 3
A K 4 0 0 1 2 3 J E D M X P 1 2 1 2 2 0
VeETOP
r i fi AWR
c a ti o n F l i g h t o n L a s t S e q u e n c e A F T E R R E L E A S E
ETOP AWR REQ
ETOP AWR C/W IAW GMM 5 - 7
Lufthansa Technik
Another JED 1 2 1 2 0910z

0980

G O A L
4
A K 4 0 0 1 2 3 J E D M X P 1 2 0 2 2 0
VERIFICATION FLIFGHT
REF TO WO90003 VERY FLIGHT REQUIRE TO CONFIRM OPS OF EGT
INDICATION OF #1 ENG
DMI # ABC123
01519 amuaraf JE D 1212 0150

G O A L
4
A K 4 0 0 1 2 3 J E D M X P 1 2 0 2 2 0
REF TO WO90003 VERY FLIGHTREQUIRE TO CONFIRM OPS OF EGT
DMI # ABC123
OPS CHK OF #1 ENGINE EGT INDCATION IN CRUISE SATISF.

CAPT. OMAR
01519 amuaraf JE D 1212 0150

G O A L
4
A K 4 0 0 1 2 3 J E D M X P 1 2 0 2 2 0
REF TO WO90003 VERY FLIGHTREQUIRE TO CONFIRM OPS OF EGT
DMI # ABC123
OPS CHK OF #1 ENGINE EGT INDCATION IN CRUISE SATISF.

CAPT. OMAR 01519 amuaraf 1212 0151Z
PER FLT CREW REPORT AND MCC NO FURTHER ACTION REQIRE.
Lufthansa Technik
01519 amuaraf JE D 1212 0150

G O A L
C a pta i n D i d n o t s i g n Ve r i fi cati o n F l i g ht ?
.
and
Call MCC Local Flt Ops
Request Crew to Complete the L.B. action side.

If they cannot, MCC will request the check to be done on the
NEXT Sector!
Follow the same logbook handling as before.
The last sequence before departure is the verification flight req.

G O A L
Red Circle Items
Rectify Red Circle items before the next flight,
unless the AM duty Mgr and the Flight Cap of the operating flight
agree that no rectification is necessary, or can be xfrd hil
The AM Duty mgr and the Cap sign their agreement in the
ACTION field .

G O A L
AK 40 01 23 J EDM X P1 2 12 12
AUTOPILOT
AIRCRAFT CAN NOT BE CONTROLLED WHEN AUTOPILOT NO.1 IS
USED, AUTOPILOT
DOES NOT DISCONNECT Only Disconnect By Panel
T/S C/W IAW FIM 800-01-XX-X

Req FDC P/N 123XXX. IPC 22-xx-xx TTH Due to Another
Parts C-MEL 22-xx-xx 0980 0910 0910z
Validation : XXX
Capt Acceptance: XXX
Lufthansa Technik
GMM 3-2-8.11 RED CIRCLE ITEM

G O A L
Re p e at I te m s
The flight crew identify defects that occur for a second time by
writing “REP” in the margin next to the Complaint field.
Take appropriate maintenance action to clear the complaint
GMM 3-2 8.12

G O A L
D a m a ge / D e nt Re p o r ti n g GMM 3- 2 8.17
On locating damage/dents on the surfaces of an aircraft with

Missing o r a n g e Check
s q u aLogbook
re
Prev. HIL item W/LIMIT OUT OF LIMIT

COMPLAINT – Enter damage eval C/W the
REF W.O. NBR in the ACTION Field requirements of
exact location ACFT on GND
DAMAGE Recovery
SRM ref
REQUIRES Xfr to HIL and/or
REEVAL BY INSP If req periodic INSP E/A
& INSTALL make an entry as procedure
OF AN ORANGE RESTRECTION
G O A L
A I RWO RT H I N ES S R E L EA S E
Airworthy :
An acft conforms to its type design and is an a
condition for safe operation.

G O A L
A I RWO RT H I N ES S R E L EA S E GMM 3- 6
Is A Process Whereby Maintenance Reinstates An

Aircraft's Airworthiness Status.
AWR Entries Cover The Period Since The Previous

Release.

G O A L
After any line maintenance AMO certified, qualified

and authorized person shall :
Examine the aircraft documents . . . . for completeness,
signoff, proper justification and accountability,
Perform WAC, then Document the AWR in the ..ATL.

G O A L
PERSON SIGNING THE AWR CERTIFIES THE FOLLOWING:

The work was done IAW the requirements of GACAR.
All RII / II items were inspected by an authorized person …
No known condition exist that make the acft un-airworthy
As the work performed is concerned The aircraft is in a
safe condition for operation.

G O A L
Institutions/agencies or individuals with limited

certification/ Authorization issued by GACA/AMO shall
perform the following:
Release an aircraft in accordance with SVA CAMP.
Indicate name, signature, date, Repair Station number.

G O A L
O n e T i m e AW R A u t h o r i zati o n GMM 3- 6
Conferred to maintenance personnel to perform

required AWR tasks for SVA aircraft
To provide immediate relief of AOG situation
To aircraft maintenance personnel who is
Tra i n e d / Q u a l i fi e d O n T h e S a m e A i r c ra ft Ty p e

G O A L
O n e T i m e AW R A u t h o r i zati o n GMM 3- 6
Is an Email message sent to SV Director of Maintenance

via SV DOM’s Email (svdom@saudiairlines.com)
Except A, 20 month, C and D checks

G O A L
The O.T. A . requester shall GMM 3- 6
A. accomplish the tasks IAW related manual references.

B. shall perform the specific required task only.
C. O.T.A. will be limited to the granted task and become voided
upon task completion.
D. Record …. in the ATL and the maint shift turnover logbook
(as applicable) indicating that this aircraft AWR and/or
Maintenance Action Authorization was accomplished IAW
granted One-Time Authorization

G O A L
R e d u c e d Ve r ti c a l S e p a r a ti o n M i n i m u m ( R V S M ) GMM 3- 29
ALL SVA AIRCRAFT ARE COMPLIANT.
FOLLOW MEL’S FOR FLIGHT RESTRICTIONS
LIMITS AIRCRAFT OPERATING BETWEEN FL 280 AND FL410
Refer to Saudia Vertical Separation Minimum (RVSM). GACA

approved manual control number
874/RVSM/

G O A L
D ay 2
D2

G O A L
Flight Delays GMM 3- 29
Delay message :
Exceeding 5 minutes and confirmed due to technical
reasons.
When another department assigns the delay as technical.
Note : GSE delays due to breakdown or lack of operator / equip..

are considered as technical delays and a message
should be sent with the required details as needed.
PLEASE USE THE STANDARD MESSAGE FORMATS

G O A L
Flight Delays GMM 3- 29
SVA assign an Engineer to each flight technical delay by ATA and
Sub-ATA through our internal delay coding system the OICP

This is part of our reliability program as required by the
FAR 121.369

G O A L
Flight Delays
SUBJ: FLIGHT DELAY/CANCELLATION REPORT
AA. FLT NO: SV924 DATE: 31-08-16

BB. NOT For External MRO use
CC. AC REG: HZ-AI4
DD. CORPORATE DELAY CODE 36 /TIME 01:00
EE. STA: 0700Z ATA: 0700Z
STD: 1000Z ATD: 1100Z
NB: The technical delay starts after the minimum ground time is finished (03:00)
GG. 1st BLOCK OUT: Z Used if an aircraft pushes back or returns from taxi or flight
HH. 1st BLOCK IN: Z
II. 2nd BLOCK OUT: Z Used if an aircraft pushes back or returns from taxi or flight
JJ. 2nd BLOCK IN: Z
KK. DELAY ITEM WAS DISCOVERED BY: MAINTENANCE
LL. DELAY ITEM WAS DISCOVERED AT: 09:55
MM. AIRCRAFT RETURNED FROM: N/A Used if an aircraft pushes back or returns from taxi or flight
NN. LOGBOOK SEQ NMBR: DATE:
EXACT LOG-BOOK WRITE-UP: A FIRM CODE IF AVAILABLE:
Ground handling agency “Do NOT CARE-HANDLING” failed to provide tractor / driver / jetstart calls.
OO. DETAILS OF MAINTENANCE ACTION:

N/A
PP. CAUSE OF THE DELAY:

LATE ARRIVAL of GSE / DRIVER / JETSTART
ATTNN: Station Marketing Please follow-up with your service provider.

QQ. REGARDS An Ace Engineer JOB TITLE: A009876
G O A L
O.O.S.
Maintenance Alert Time (MAT) / Maintenance Advice Time
ADVCT : departure time cannot be established (T/S).
coordinated with SAEI MCC prior to its establishment.

An additional ADVCT may be issued in out stations only when
sufficient equipment, materials and/or standby aircraft are not
available and must be jointly considered and approved by SAEI
MCC and Operation Control Center (OCC).

G O A L
O.O.S.
A positive determination Maintenance Ready Time ( MRT) or the
inability to establish an ETD, must be made 10 minutes prior to the
expiration of the ADVCT.

G O A L
AOG Recovery
Notify MCC of the AOG situation….
Follow MCC instructions when given.
Identify ALL parts, tools , and test equipment that is required.
Provide adequate assistance to the recovery team.

Advise MCC on the AOG recovery status including completion
of aircraft repairs.

G O A L
AOG Recovery
Return all parts and tooling in accordance with (IAW) the
applicable process.
DO NOT REMOVE PARTS FROM CARGO COMP ARTMENTS

ALL ITEMS ARRIVING WITH AN AWB MUST BE CUSTOMS
CLEARED
FAILURE TO DO THIS MAY RESULT IN FINES

G O A L
Pa r t s / To o l s O rd e r i n g A O G R e c o v e r y
Order ALL Required Tools listed in the AMM to get the work done.
Seals, Sealants, Materials …..

If to be provided from YOUR TOOL Room or stock room. Please
ensure that they are Physically available for SVA use before
finalizing your parts/tools order with us.

G O A L
E n g i n e e r i n g S e r v i c e Re q u e s t (ESR )
Get access to saudia AMOS System

To report aircraft operations or maintenance problems, requiring
engineering service to resolve.
To request other engineering documents extensions such as
ERs, ED, EA, MSL or EO.
If station has no accessibility to saudia AMOS , contact MCC .

G O A L
E n g i n e e r i n g A u t h o r i za ti o n ( E A ) GMM 3- 29
Provides time limited actions to allow the return of an affected

aircraft back to service in an airworthy condition under
exceptional circumstances only, initial issue validity 10
days, max 30 Days for all extensions.

G O A L
E n g i n e e r i n g A u t h o r i za ti o n ( E A ) GMM 3- 29
Comply with the EA, as stated in EA instructions.

Record EA requirements / compliance in AMOS APN 63
Send E-mail to SV for related work order information and the
compliance status of the REG REQ and MJR
Put copy in the Acft Tech Logbook (ATL).

G O A L
E n g i n e e r i n g A u t h o r i z a ti o n ( E A ) GMM 3- 29
The person making the AWR ensures that no conflict exists
between the EA and any current entry in the ATL

A Copy of the E.A. will be kept in the ATL if the conditions
require a repeat inspection at the interval of an ISC or
LESS.

G O A L
E n g i n e e r i n g A u t h o r i z a ti o n ( E A ) GMM 3- 29
The time to get an E.A. is usually 3-4 HOURS from the time
you submit the request.
PASSENGERS may returned to the terminal for their comfort

and safety.

G O A L
I N S E R V I C E C H EC K ( I S C ) GMM 3- 21
ISC: A scheduled maintenance check that is accomplished :

For B777, B787 and A330 aircraft at;
a maximum of every 48 calendar hours,
For A320 , A321 a maximum of every 24 calendar hours,
unless a higher check (A, C, or D check) is accomplished.
Must be valid at time of flight dispatch and can only expire
while aircraft is on ground.
Performs confidence check if required.
G O A L
I N S E R V I C E C H EC K ( I S C ) GMM 3- 21
Verify all MEL/CDL references applied in the Logbook are

correct IAW MEL/CDL manuals
Identifies the Inspection requirements ..
Verify existence of placarding IAW MEL, CDL manuals
Verify the validity of Deferred items and EA if any ..

G O A L
ENG RUN-UP & TAXI (RUT) FOR MAINT. PURPOSES GMM 3- 19
Only Flight Operations is authorized to conduct RUT.

That Flight Operations will be requested to perform engine run-up
operations for maintenance purposes when:
Passengers are on-board.
comply with the local airport authority regulations when they are
more restrictive than sva.

G O A L
Purchase of Minor items Oils/ Fluids lamps/Seals/ ETC.
Our SGHA with your company allows you to provide minor

items under contract.
Engine Oil / Hydraulic Fluids etc. We expect you to have
traceability and accountability
for any parts materials provided

G O A L
Loan Parts
Prevent AOG situation by purchasing parts

from operators listed in the GACA operations
Specification
Note: Just an FAA form 8130 or JAA form 1, along
with a serviceable tag are not acceptable as an audit trail.
PARTS MUST BE OBTAINED FROM APPROVED-SOURCES.

G O A L
Loan Parts
In AOG situation, Provide the required part from:
1- SVA,
2-your stock, or
3- check with local carriers who has the part ,call MCC
give them the phone number and name of WHO has
the Part, they will then arrange the loan if possible or
arrange the part through material management
-supply chain department

G O A L
Loan Parts
A Deferred Maintenance Item must be made.
Subject , Loan
Complaint , Must Include
Part Number
Serial Number
Position Installed on Aircraft (Location)
To whom and where the part must be returned.
Any loan document serial number.
Action , TTH for Base Maintenance to install SV Part and
Return loan part.

G O A L
MTCE01 23 J EDM X P1 2 12 12
LOAN PART
Loan Parts
ADIRU P/N HG2060AD01
S/N: HSxxx in Position #1 is property of
Lufthansa Return in 7 Days
TTH DUE TO PARTS

Another
REPLACE WITH SV PART AND
0980 0910 0910z
RETURN LOAN UNIT
Lufthansa Technik
Another
0980 0910 0910z

G O A L
To Route parts back to our facility in Jeddah

Saudi Aerospace Engineering Industries
Saudi Arabian Airlines JEDDAH
Logistics Technical Services
Receiving & Custom Department
P.O. Box 167 Jeddah 21231 Cost center 890
Tel: +966 12 684 1888
+966 12 684 1881
Fax: +966 12 684 2425 SVA / SAEI Learning & Training

G O A L
S e r v i c e a b l e / U n s e r v i c e a b l e Pa r t s t a g GMM 6- 8
Use SV Serviceable/unserviceable tag # 87-377
Fill-up the unserviceable portion of the parts tag, attach it to the

removed unserviceable component, and route the component
to concern shop via SCM.

G O A L
Note: Information such as P/N, S/N, NHA P/N, NHA S/N, aircraft
tail number, position, date of removal, station, mechanic no.,
and the removal block must be completed with
comprehensive details of the system fault including
maintenance log sequence number, if applicable.
Indicate the Work Order No. for all parts removed as a result
of aircraft damage in the "W.O.#" field of the
unserviceable portion of the tag.

G O A L
Use SV Serviceable/unserviceable tag # 87-377

TYPNO/MFG P/N - SVA Type number or MFG' part
Nbr. Enter the TYPE, Nbr when available.
Ensure TYPE or MFG part numbers from the removed
component match those given on the serviceable side of
the tag, and make sure that the data plate from which the
information is taken is not from a lower assembly.

G O A L

G O A L
F LY AWAY K I T
When container seal is found broken, removed or with incorrect
tag number, notify SAEI MCC .
On opening FKT for any reason:
Ensure that unserviceable items placed in the FKT are correctly

planked to prevent leakage

G O A L
F LY AWAY K I T
Send a “FKT used msg detailing exact reason for opening the FKT
Such as “Part been used on SV xx”.
Confirms receipt of the telex
Send an additional SITA telex when receipt of the original telex

cannot be confirmed
Note: An aircraft maintenance logbook entry is not required for

usage of parts from the FAK.

G O A L
Cargo Aircraft F LY AWAY K I T
Logbook open Complaint FKT USED

Complaint should include.
• Description &Part Number and Serial Number.
• Action TTH due to parts – Used Part Serial
Number ******** In FKT. Please restock kit.
• SITA Telex must also be sent.

G O A L
AC C I D E N TS , I N C I D E N TS & E V E N TS
Notify SAEI MCC Immediately
Respond to acft accidents, incidents and events on a priority
basis
All applicable organizations preserve the site and quarantine parts
and concerned records of any occurrence of aircraft accidents &
incidents.
To issue a repair work order for each applicable aircraft accident,
incidents with damage
Report the cost of all airworthy/permanent repairs resulting
ISSUE: JAN 2020
from the accident
Instructor :
G O A L
Provide the insurer’s adjuster with full documentary evidence of

all damaged items
perform any required investigation
all AMO’s personnel, provide AMS&Q/S&TQA direct and immediate
access to data, materials and personnel without hindrance by
organizational hierarchy
SAEI-MCC activates the appropriate accident/incident notification list
and initiates an event tracking (flagged) in AMOS as occurrence

G O A L
SAEI coordinate with SAEI's Insurance Department for Insurance

Claim requirement
SAEI prepare an investigation report which includes
recommendations for corrective action and provide it to AMS&Q.
The affected organization shall comply with corrective action

G O A L
Te c h n i c a l F l i g h t I n t e r r u p ti o n Ev e n t s H a n d l i n g
repeated Service Difficulty Report (SDR) to be handled in the

same manner as events.
SAEI MCC shall inform SV Maintenance Aircraft Control (AC) by
SITA/Email of “TIE HOLD”.
“TIE HOLD” only is released by the concerned authorized manager or
his representative after corrective action has been implemented

G O A L
Te c h n i c a l F l i g h t I n t e r r u p ti o n Ev e n t s H a n d l i n g
MCC shall obtain QAR data as necessary for analysis

MCC analyze the problem and perform corrective action
MCC shall remove ‘TIE HOLD” once all maintenance tasks are
completed and the aircraft is airworthy for flight
In Flight Shut down (IFSD) will be a “TIE HOLD”

G O A L
HOLD ON ACFT
How We Handle LOGBOOK.
Open Complaint Sequence.

Subject: MCC Hold.
Complaint: Acft is on MCC Hold due to an event
After defect has been rectified to satisfaction of MCC
Close Hold with “ Aircraft Released” from hold ref
MCC Email NBR xxxxxxxxxx

G O A L
GMM 4-4 MCC HOLD
MTCE01 23 J EDM X P1 2 12 12
MCC HOLD
REFER TO w0912345 ACFT ON HOLD DUE TO

ABORTED TAKE OFF
Another
MCC HOLD RELEASED BY Email 0980 0910 0910z
JEDMCSV 122330
Lufthansa Technik
Another
0980 0910 0910z

G O A L
GMM 4-1
SDR Service Difficulty Report
Formally Called
MRR Mechanical Reliability Report
.2 That the requirements of this GMM chapter

section shall be adhered to by all personnel
performing maintenance on SV fleet.
2.3 To provide SDRs to GACA and the Type
Certificate Holder within 96 hours of their
occurrence in accordance with GACAR and
Type certificate Holder.

G O A L
GMM 4-1
6.4 SDR Occurrence: An occurrence or detection of each failure, malfunction
or defect concerning:
6.4.1 Fires during flight and whether the related fire-warning system
functioned properly.
6.4.2 Fires during flight not protected by a related fire-warning system.
6.4.3 False fire-warning during flight.
6.4.4 An aircraft component that causes accumulation or circulation of
smoke vapor, or toxic or noxious fumes in crew compartment or passenger
cabin during flight.
6.4.5 A fuel or fuel-dumping system that affects fuel flow or causes
hazardous leakage during flight.
6.4.6 An unwanted landing gear extension or retraction, or unwanted
opening or closing of landing gear doors during flight.
6.4.7 Brake system components that result in loss of brake actuating force
when
02 August 2015 the airplane is in motion on the ground. ST4GOAL

G O A L
GMM 4-1
6.4.8 An engine exhaust system that causes damage during flight to the
engine, adjacent structure, equipment, or components.
6.4.9 Engine shutdown during flight because of flameout.
6.4. I 0 Engine shutdown during flight when external damage to the engine or
the airplane structure occurs.
6.4.1 I Engine shutdown during flight due to foreign object ingestion or icing.
6.4.12 Engine shutdown during flight of more than one engine.
6.4.13 Aircraft structure that requires major repair.
6.4. J 4 Cracks, permanent deformation, or corrosion or defects or damage of
aircraft structures, if more than the maximum acceptable to the
manufacturer or the GACA.
6.4.15 Any part of the aircraft that would endanger the aircraft or any person
by becoming detached in flight or during operations on the ground.

G O A L
GMM 4-1
6.4.16 Aircraft components or systems that result in taking emergency
actions during flight (except action to shut down an engine). The
pilot in command is the only person who may define if emergency
actions were taken.
6.4.17 Emergency evacuation systems or components including all exit
doors, passenger emergency evacuation lighting systems, or
evacuation equipment that are found defective, or that fail to
perform the intended functions during an actual emergency or
during training, testing, maintenance, demonstrations, or
inadvertent deployments.
6.4.18 Any other failure, malfunction, or defect in an aircraft that
occurs or is detected at any time if, in SV Maintenance's opinion,
that failure, malfunction, or defect has endangered or may
endanger the safe operation of an aircraft.

G O A L
GMM 4-1

G O A L
GMM 6.40
Inspection Authorization Issuance / Approval.
It is our Policy that ONLY SVA approved Inspectors can

•
sign inspection tasks on SVA Aircraft.
• That means a Approval from SAEI Chief Inspector.
– It is Unusual for us to provide Inspection Training (5 Days)
to MRO’s due to training constraints, and infrequency of
performing inspection tasks.
– It can be done with mutual agreement between MRO and SVA
• MRO’s providing line maintenance to us must get OTIA

when needed to perform inspection tasks.
• This MUST be obtained BEFORE starting work on the
aircraft.

G O A L
GMM 6-41
One Time Inspection Authorization
2.2 That the requirements of this GMM chapter / section
shall be adhered to by all personnel performing
maintenance on SV fleet.
2.3 That only SVA Chief Inspector or his delegated is
authorized to issue One Time Inspection Authorization
(OTlA).
2.4 That OTIA is conferred to SVA/service provider's
maintenance/Inspection personnel to perform required
inspection task to provide immediate relief of AOG
situation.
2.5 All communication regarding OTIA request and approval
shall be accomplished via SVA Chief Inspector
Email.(sva_inspection@saudiairlines.com)

G O A L
GMM 6-41
One Time Inspection Authorization
• You Must Send
– Exact Job Details Including Manual References
– Copy of your stations SAEI Approved Certifying Staff
List
– Copy of your GACA station approval
– Your Name and Employee Number
NOTE: This is required for ALL inspections (RII/II/Conditional

Etc etc (
– Contact your local SV Rep for help!!!

G O A L
GMM 6-29
RII Inspection Task Handling
6.8 Required Inspection Item (RII) -is an item/task which if not performed
properly or if improper parts/materials are used, could result in a
failure, malfunction or defect which could endanger the safe operation
of an aircraft.
It is a mandated inspection task that must be accomplished by an

appropriately certificated, properly trained, qualified, and authorized
Inspector who did
not accomplish or perform any of the maintenance tasks on the item that is to be inspected.
List of Items is from 8.12.1 Please reviewGMM

G O A L
GMM 6-42
II Inspection Task Handling
Inspection Items are usually found on routine checks
• that are generic across aircraft fleets
– EG: Inspection of Cabin Safety Equipment during an ISC.

G O A L
GMM 6-19
Conditional Inspections
2.2 That the requirements of this GMM chapter /
section shall be adhered to by all personnel
performing maintenance on SV fleet.
2.3 To report events specified in 6.2 below to Safety
and Quality and SV Maintenance
2.4 To perform conditional inspections per
applicable Aircraft Maintenance manual (Ch. 5 AMM) whenever an aircraft
is subjected to an
event listed in item 6.2 as revised.
NOTE: A OTIA MUST BE OBTAINED

G O A L
GMM 6-19
Conditional Inspections
6.1 Conditional Inspection: A procedure to examine affected aircraft structure / component
after it has been subjected to an event.
6.2 Event -An aircraft encounter with one or more of the following occurrences:
6.2.1 Brake seizure.
6.2.2 Bird, Hail strike/Slush injection.
6.2.3 Cabin over pressurization.
6.2.4 Dragged Engine Nacelle/Engine seizure/Strut damage.
6.2.5 Extreme Dust condition.
6.2.6 Emergency Descent exceeding Flap down Speed.
6.2.7 Excessive Stick force.
6.2.8 Excessive Cabin pressure leakage.
6.2.9 Fluid contamination of Electronic Compartment.
6.2.10 Heavy Ice or Snow.
6.2.11 Hard/Overweight landing.
6.2.12 High Drag/Side Load landing.
6.2.13 High Energy stop.
6.2.14 Hydraulic Fluid reaction with Titanium.
6.2.15 Landing gear down limiting speed exceeded
6.2.16 Lightning Strike.
6.2.17 Leaving the runway or taxiway.
6.2.18 Mercury Spillage.
6.2.19 Nose landing gear towing overload or overrun.
6.2.20 Nose landing gear steering angle exceeded 95 degrees
6.2.21 Severe Turbulence/Buffeting/Stall/Exceeding designated speed condition.
6.2.22 Tire Burst/Tread Down.
6.2.23 Tail Skid/Runway strike/Dragged Tail
6.2.24 Volcanic Ash condition.
Note: Refer to the applicable AMM for details and/or any other accepted/approved
manuals
or document reference related to unusual events.

G O A L
SVA 7-3 CAT II

That CAT II authorized persons return aircraft to
• CAT II standard from a lower category.
To maintain designated aircraft to CAT II
• standard.
That maintenance performed on a CAT II
• system is documented by a qualified person.

G O A L
SVA CAT II
De-certified / De-certify Maintenance action:
A. That makes an aircraft technically unable to support

CAT II approaches as approved, but is otherwise
airworthy, i.e. MEL action.
B. Performed on multiple CAT II systems that exceed the
minimum number required for CAT II operations. I.e.
Maintenance action taken on 2 or more B747-168
auto-pilots or 2 II..,S receivers on a B777-268, etc.
C. A system failure during flight that makes the aircraft
technically unable to support a CAT II approach as
approved, but is otherwise airworthy.

G O A L
SVA CAT II

G O A L
GMM 6-17
Special Equipment Installation.
2.2 That the requirements of this GMM chapter / section
2.3 To install/remove special equipment upon request from
Marketing / Flight Operation and/or System Operations
Control (SOC).
2.4 That the installation / removal of special equipment will
be performed in accordance with (IA W) GACA approved
and accepted data.
2.5 That all installations/removals of Lower Lobe Attendants
Rest Module be restricted to JED only.
2.6 To document all special equipment removal/installation in
aircraft log book.

G O A L
Special Equipment
Installation.
6.1 Special Equipment -Equipment installed that is not
part of aircraft normal configuration including:
6.1.1 Passenger convenience equipment, e.g. Stretcher
Kit, Medical Oxygen, Incubators and/or Oxygen Tent.
6.1.2 VIP/Flight Crew requirement, e.g. VIP Special
Configuration, Crew Bunks, Lower Lobe Attendants
Rest –Area (LLAR). O2 Marketing will provide seats.
NOTE : No Information on the Operation of Installed

Equipment will be given by technical staff.
Our crews have been trained or the accompanying
medical staff should be trained and able to operate the
installed equipment.

G O A L
GMM 3-10
Aircraft Maintenance Record Storage
• All Line Maintenance documents with an original signature
• Job Cards / Parts Control Documents etc

Should be sent to

G O A L
GMM 3-10
Aircraft Maintenance Record Storage
• HOLD ON Station for 60 days then mail to
MTC / CCC / Parts Tags
• Send Via our Station office to.
AE&P (Technical Records & Archives(
CC:845, Loc:130, Jeddah.
• Recycle Locally Logbook slips copies and Fuel

Sheet Copies

G O A L
GMM 3-34
Maintenance Service Letters
• All MSL’s are available in AMOS ( APN 62 ).
2.2 That the requirements of this GMM chapter I section

2.3 That MSLs be issued for a specific period, where after

they are automatically cancelled.

G O A L
GMM 3-34
Maintenance Service Letters
2.4 That MSL validity should not exceed 180 days unless it is
reviewed and revised by Aircraft Engineering and reissued
with new issue date.
2.5 To distribute new/amended SITA/hard copy MSLs to all

applicable personnel expeditiously.
2.6 That Flight Operations Division concur with MSLs affecting

operation of the aircraft, prior to their issuance.
2.7 That AE alone may issue and authorize MSLs.

G O A L

G O A L

G O A L

G O A L
Safety Assessment Of Foreign Aircraft

(EC SAFA Program)
• What is checked ?
• Checks may include
• licenses of the pilots;
• procedures and manuals that should be carried in
and
• the cockpit;
compliance with these procedures by flight
• cabin crew;
• safety equipment in cockpit and cabin;
• cargo carried in the aircraft; and
the technical condition of the aircraft.

G O A L

(EC SAFA Program)
• How are checks performed ?
• A checklist of 54 inspection items is used during a
SAFA Ramp Check. As the time between arrival
and departure (the turn-around time) may not be
sufficient to go through the full checklist, not all
54 items may be inspected. It is SAFA policy not
•
to delay an aircraft except for safety reasons
More Details on the program can be found at
– http://www.easa.eu.int/approvals-and-
standardisation/safety-assessment-of-foreign-aircraft-
SAFA.php

G O A L

(EC SAFA PROGRAM)
What we Need From YOU.
Saudi Arabian Airlines are pleased and happy to
be audited and we take a positive approach to
all findings.
We need you to assist to insured repetitive reports do not
occur.
After the Audit the team will briefing the
CAPTAIN on its findings & Give him a copy of
the report.

G O A L

(EC SAFA Program)
Please obtain the report from the captain and c/w
the following.
1. If possible copy report.
2. Transfer all technical findings to Acft Logbook.
Subject: EASA SAFA audit.
3. Action all items that can be closed, all others
should be deferred for further action.
4.
Send Email to MCC/EU Area Rep from contact
list to notify us of Audit/Results/Copies of
logbook slips raised.

G O A L
Saudi Arabian Airlines Contacts.

Dept Phone SITA Email
Executive officer +966 12 272 9100 JEDMCSV mcc.exo@saudiamro.com
+966 12 272 9101
FAX +966 12 272 9110
Coordinator +966 12 272 9200 JEDMCSV mcc.coordinator@saudiamro. com
+966 12 272 9201
ERJ/AIRBUS +966 12 272 9300
Specialists
Boeing +966 12 272 9400
Specialist
AOG Desk +966 12 272 9500 JEDEGSV AOGDESK@saudiamro.com
AOGLINE@SAUDIAIRLINES.COM
F.S.S. Parts +966 12 684 2440 JEDP3SV jedp3sv@saudiairlines.com

Flight Dispatch LHR +44 208 897 1696 LHRDDSV lhrddsv@saudiairlines.com
BRU Maintenance +32 487 561 095 BRUMYSV sdalton@saudiairlines.com s.dalton@s
EU Stations audiamro.com
LHR Maintenance LHRMYSV Bmilton@saudiairlines.com b.milton@s
U0K2 Aaungudst U20S15A. ST4GOAL audiamro.com

G O A L


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G O A L

‫مرحبا بمك‬ ‫خوش آمدید‬

SVA / SAEI Learning & Training

COURSE TITLE COURSE CODE DURATION

• GOAL • ST4GOAL • 16 HOURS

To Familiarize Contract Agency Staff

Examination : Passing Grade 75%

SVA / SAEI Learning & Training

It Will Not Amend or Supersede

The Latest Revision Of The Related Manuals.

SVA / SAEI Learning & Training

The Attendee Will Be Able To :

Demonstrate The Ramp Transit

Access SAUDIA MEL/CDL, NEF,

SVA / SAEI Learning & Training

DEFINITIONS & ABBREVIATIONS

GACA General Authority Of Civil Aviation

SVA Saudi Arabian Airlines (Saudia) ………… in ICAO

SAEI Saudia Aviation Engineering Industry

SVA / SAEI Learning & Training

GMM General Maintenance Manual

SVA / SAEI Learning & Training

SAUDIA AND SAEI

SVA / SAEI Learning & Training

Saudia The Airline

SVA / SAEI Learning & Training

On May 27, 1945 witnessed the first start of air traffic in

SVA / SAEI Learning & Training

Later King Abdul-Aziz ordered the purchase of a number

On September of the year 1946 , the founding of Saudi

SVA / SAEI Learning & Training

Saudia Holding Company

SVA / SAEI Learning & Training

Saudia The Airline

SVA / SAEI Learning & Training

Aircraft, Component, and Engine Maintenance

SVA / SAEI Learning & Training

SAUDIA AND SAEI

Ref. (Sv GMM) 0.0 ADMINISTRATIVE (0-1)

THE HOLDING COMPANY

GACAR § 121.679 M a i nte n a n c e , P re ve nti ve

Certificate Holder’s Maintenance Manual

SVA / SAEI Learning & Training

GACAR § 121.681 Contract Maintenance.

(b) Each certificate holder must be directly in charge of all

SVA / SAEI Learning & Training

GACAR § 121.681 Contract Maintenance.

(e) Each certificate holder who contracts for maintenance,

SVA / SAEI Learning & Training

(7.1.7 Ensure all maintenance personnel perform maintenance

SVA / SAEI Learning & Training

In addition to the requirements of YOUR AMO/MOE

SVA / SAEI Learning & Training

Almost all Manuals are now ON-LINE through

In order to access SV MEL/CDL, NEF and related documents

GMM : The document(s) that contain the material

SVA / SAEI Learning & Training

SV GMM Page Layout and Chapters

SVA / SAEI Learning & Training

SVA / SAEI Learning & Training

SV GMM 3-0 Maintenance Procedures

3-12 Engineering Order (E.O.)

SV GMM 3-0 Maintenance Procedures

SV GMM 3-0 Maintenance Procedures