DEVELOPMENT Theoretical Framework • Beliefs on how certain phenomena (or variables or concepts) are related to each other (model)
• Explanation of why you believe these variables are associated to
each other (theory) Variables Types of variables • Dependent variable • Independent variable • Moderating variable • Mediating variable Examples (DV & IV) A marketing manager believes that limiting the availability of a product increases product desirability.
Research studies indicate that successful new product development has an
influence on the stock market price of the company.
Cross‐cultural research indicates that managerial values govern the power
distance between superiors and subordinates. Examples (DV & IV) An investor believes that more information increases the accuracy of his forecasts.
It has been found that there is a relationship between the availability of
reference manuals that manufacturing employees have access to and the product rejects. Hypothesis development • Formats • If … then
• Directional & non-directional
• Relationship between variables • Group comparison Class exercise A store manager observes that the morale of employees in her supermarket is low. She thinks that if their working conditions are improved, pay scales raised, and the vacation benefits made more attractive, the morale will be boosted. She doubts, however, if an increase in pay scales would raise the morale of all employees. Her conjecture is that those who have supplemental incomes will just not be “turned on” by higher pay, and only those without side incomes will be happy with increased pay, with a resultant boost in morale. Class exercise Concerned about her current customer base, manager Andersen started to think of factors that might affect the attractiveness of an auditing firm. Of course, the service quality provided and the fees charged by the auditor seem two important factors. Next, she decides that the reputation of the auditing firm also needs to be included in the framework as an independent variable. As illustrated by the dramatic effects of recent auditing scandals, reputation seems especially important for large auditors (i.e., auditing firms that are large in size). Finally, manager Andersen also thinks that the proximity of the auditing firm to the customer is another variable to be included as an independent variable. Proximity very likely affects the possibility for the client to personally meet with the auditors on a regular basis and she knows from her own contact with customers that they perceive personal interactions as quite important. Null and Alternative Hypothesis • Hypothesis ---- falsifiable • Example • Men are paid more than women • Null: ? • Alternative: ?