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Ralph M. Stair | George W.

Reynolds

Chapter 6

Telecommunications and
Networks

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or duplicated, or posted to a publicly accessible website, in whole or in part.
An Overview of Telecommunications

• Telecommunications is the electronic


transmission of signals for
communications
• Telecommunications medium: any material
substance that carries an electronic signal
to support communications between a
sending and receiving device

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or duplicated, or posted to a publicly accessible website, in whole or in part.
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An Overview of Telecommunications
(cont’d.)

• Networking protocol: a set of rules,


algorithms, messages, and other
mechanisms that enable software and
hardware in networked devices to
communicate effectively

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or duplicated, or posted to a publicly accessible website, in whole or in part.
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Elements of a Telecommunications
System

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An Overview of Telecommunications:
Synchronous vs. Asynchronous

• Synchronous communications
– Receiver gets message instantaneously
• Asynchronous communications
– Receiver gets message after some delay

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or duplicated, or posted to a publicly accessible website, in whole or in part.
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Basic Telecommunications Channel
Characteristics

• A simplex channel transmits data in only


one direction
• A half-duplex channel transmits data in
either direction but not simultaneously
• A full-duplex channel permits data
transmission in both directions at the same
time

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Channel Bandwidth

• Channel bandwidth: the rate at which data


is exchanged, measured in bits/sec
• Broadband communications: a relative
term; a telecommunications system that
can transmit data very quickly

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or duplicated, or posted to a publicly accessible website, in whole or in part.
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Circuit Switching and Packet Switching

• A circuit-switching network sets up a


circuit between the sender and receiver
before any communications can occur
• A packet switching network has no fixed
path is created between the
communicating devices
– Data is broken into packets for sending

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or duplicated, or posted to a publicly accessible website, in whole or in part.
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Telecommunications Media

• Two broad categories


– Wired (guided) transmission media: signals
are guided along a solid medium
– Wireless: the signal is broadcast over
airwaves as a form of electromagnetic
radiation

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or duplicated, or posted to a publicly accessible website, in whole or in part.
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Table 6.1 Guided Transmission Media
Types
Media Type Description Advantages Disadvantages

Twisted-pair wire Twisted pairs of copper Used for telephone Transmission speed
wire, shielded or service; widely and distance
unshielded available limitations

Coaxial cable Inner conductor wire Cleaner and faster data More expensive
surrounded by trans- mission than than twisted-pair
insulation twisted-pair wire wire

Fiber-optic cable Many extremely thin Diameter of cable is much Expensive to


strands of glass bound smaller than coaxial cable; purchase and
together in a sheathing; less distortion of signal; install
uses light beams to capable of high
transmit signals transmission rates

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Wireless Communications Options

• Wireless transmission involves the


broadcast of communications in one of
three frequency ranges
– Radio, microwave, or infrared frequencies
• In some cases, use of wireless
communications is regulated
– The signal must be broadcast within a specific
frequency range to avoid interference with
other wireless transmissions
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or duplicated, or posted to a publicly accessible website, in whole or in part.
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Table 6.2 Frequency Ranges Used for
Wireless Communications
Technology Description Advantages Disadvantages

Radio Operates in the Supports mobile users; Signal highly


frequency 3 kHz–300 MHz range costs are dropping susceptible to
range interception

Microwave— High-frequency radio Avoids cost and effort Must have


terrestrial and signal (300 MHz–300 to lay cable or wires; unobstructed line of
satellite GHz) sent through capable of high-speed sight between sender
frequency atmosphere and space transmission and receiver; signal
range (often involves highly susceptible to
communications satellites) interception

Infrared Signals in the 300 GHz– Allows you to move, Must have
frequency 400 THz frequency range remove, and install unobstructed line of
range sent through air as light devices without sight between sender
waves expensive wiring and receiver;
transmission effective
only for short
distances

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Short Range Wireless Options: Bluetooth

• Bluetooth: a wireless communications


specification that describes how cell
phones, computers, personal digital
assistants, etc., can be interconnected

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Medium-Range Wireless Options: Wi-Fi

• A wireless telecommunications technology


brand owned by the Wi-Fi Alliance
• Employs a wireless access point (a
transmitter with an antenna) that receives
the signal and decodes it
• Maximum range of Wi-Fi access points
– 300-900 feet outdoors
– 100-300 feet within a dry-walled building

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Wi-Fi Network

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Wide Area Wireless Network Types

• Wide area network options include:


– Satellite and terrestrial microwave
transmission
– 4G
– 5G
– WiMAX

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Wide Area Wireless Network Types:
Microwave Transmission

• Microwave is a high-frequency (300 MHz–


300 GHz) signal sent through the air
• Common forms of satellite
communications:
– Geostationary satellite
– Low earth orbit (LEO) satellite
– Very small aperture terminal (VSAT)

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or duplicated, or posted to a publicly accessible website, in whole or in part.
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Microwave Communications

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or duplicated, or posted to a publicly accessible website, in whole or in part.
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Satellite Transmission

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Wide Area Wireless Network Options:
5G Wireless Communications

• The next major phase of mobile


telecommunications standards beyond 4G
• Anticipated in the early 2020s
• Expected characteristics
– Higher data transmission rates
– Lower power consumption
– Higher connect reliability and more coverage
– Lower infrastructure costs

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Networks and Distributed Processing

• Computer network: the communications


media, devices, and software needed to
connect two or more computer systems or
devices
• Network nodes: the computers and
devices on the networks
• Organizations can use networks to share
hardware, programs, and databases

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or duplicated, or posted to a publicly accessible website, in whole or in part.
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Network Topology

• A diagram that indicates how the


communications links and hardware
devices of the network are arranged
• Three most common network topologies
– Star network
– Bus network
– Mesh network

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Network Types

• A personal area network (PAN) supports the


interconnection of information technology
close to one person
• A local area network (LAN) connects
computer systems and devices within a
small area (e.g., an office or a home)
• A metropolitan area network (MAN)
connects users and their devices in an area
that spans a campus or city
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or duplicated, or posted to a publicly accessible website, in whole or in part.
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Typical LAN

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Network Types: WANs

• A wide area network (WAN) connects


large geographic regions
• WANs consist of:
– Computer equipment owned by the user
– Data communications equipment and
telecommunications links provided by various
carriers and service providers
• Communications may involve transborder
data flow
© 2016 Cengage Learning®. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.
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Wide Area Network

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Basic Processing Alternatives

• Centralized processing occurs in a single


location or facility
• Decentralized processing involves devices
placed at various remote locations; the
devices do not communicate with one
another
• Distributed processing uses devices placed
at remote locations; devices are connected
to each other via a network
© 2016 Cengage Learning®. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.
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Client/Server Systems

• Client/server architecture features multiple


computer platforms dedicated to special
functions, e.g., database management,
printing, or communications
• A client is any computer that sends
messages requesting services from the
servers on the network
• A database server sends only the data that
meets a specific query—not the entire file
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or duplicated, or posted to a publicly accessible website, in whole or in part.
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Client/Server Connection

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Telecommunications Hardware

• Modem: a device that converts (modulates


and demodulates) communications signals
so they can be transmitted over the
communication media

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or duplicated, or posted to a publicly accessible website, in whole or in part.
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How a Modem Works

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Telecommunications Hardware: Routers,
Switches, and Other Devices

• Router: a telecommunications device that


forwards data packets between computer
networks
• Switch: a device containing ports to which
all the devices on the network can connect
– Uses the physical device address in each
incoming message to determine to which
output port it should forward the message to
reach its intended destination
© 2016 Cengage Learning®. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.
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Telecommunications Hardware: Routers,
Switches, and Other Devices (cont’d.)

• Gateway: a telecommunications device


that serves as an entrance to another
network
• Wireless access point: a device that
enables wireless devices to connect to a
wired network using Wi-Fi, or other
wireless network standards

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or duplicated, or posted to a publicly accessible website, in whole or in part.
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Securing Data Transmission

• Encryption: the process of converting an


original message into a form that can only
be understood by the intended receiver
• Encryption key: a variable value that is
applied (using an algorithm) to a set of
unencrypted text to produce encrypted text
(ciphertext) or to decrypt encrypted text

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or duplicated, or posted to a publicly accessible website, in whole or in part.
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Encryption Process

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Virtual Private Network (VPN)

• A private network that uses a public network


(usually the Internet) to connect multiple
remote locations
• Provides network connectivity over a
potentially long physical distance
• Supports secure, encrypted connections
between a company’s employees and
remote users through a third-party service
provider
© 2016 Cengage Learning®. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.
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Telecommuting and Virtual Workers and
Workgroups

• Telecommuting: the use of computing


devices and networks so that employees
can work effectively away from office
• Telecommuters need to be strongly self-
motivated, organized, and focused on their
tasks with minimal supervision
• Not all jobs are suitable for telecommuting,
e.g., jobs requiring close supervision or
those with many short-term deadlines
© 2016 Cengage Learning®. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.
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Electronic Meetings

• Videoconferencing:
– Enables people at multiple locations to
communicate using simultaneous two-way
video and audio transmissions
– Reduces travel expenses and time
– Increases managerial effectiveness through
faster response to problems, access to more
people, and less duplication of effort

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or duplicated, or posted to a publicly accessible website, in whole or in part.
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Electronic Funds Transfer (EFT)

• System of transferring money from one


bank account directly to another without
any paper money changing hands
• Used for:
– Credit transfers, e.g., payroll payments
– Debit transfers, e.g., mortgage payments

© 2016 Cengage Learning®. All Rights Reserved. May not be scanned, copied
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Electronic Funds Transfer (cont’d.)

• Benefits of EFT
– Reduced administrative costs
– Increased efficiency
– Simplified bookkeeping
– Greater security

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Quick Response (QR) Codes

• Two dimensional barcodes that can be


scanned by users with a smartphone
camera
– Requires appropriate software

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or duplicated, or posted to a publicly accessible website, in whole or in part.
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Summary – Principle 1

• A networking protocol defines the set of


rules that governs the exchange of
information over a telecommunications
channel
• Channel bandwidth refers to the rate at
which data is exchanged
• Wireless communications solutions are
available for very short distances, medium
distances, and long distances
© 2016 Cengage Learning®. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.
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Summary – Principle 2

• The three most common network


topologies are the star, bus, and mesh
• A network’s geographic area determines
whether it is a personal area network, local
area network, metropolitan area network,
or wide area network
• Three basic data-processing strategies
using two or more computers are
centralized, decentralized, or distributed
© 2016 Cengage Learning®. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.
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Summary – Principle 2 (cont’d.)

• A client/server system is a network that


connects a user’s computer (a client) to
one or more host computers (servers)
• Telecommunications software performs
important functions, such as error
checking and message formatting
• The interception of confidential information
by unauthorized parties is a major concern
for organizations
© 2016 Cengage Learning®. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.
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Summary – Principle 3

• Telecommunications and networks are


creating profound changes in business
because they remove the barriers of time
and distance
• Networks let users share hardware,
programs, and databases across the
organization
• Networks can improve organizational
effectiveness and efficiency
© 2016 Cengage Learning®. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.
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