Professional Documents
Culture Documents
FILE - 20200808 - 212551 - Dẫn dắt sự thay đổi
FILE - 20200808 - 212551 - Dẫn dắt sự thay đổi
TÌNH TRANG
TƯƠNG LAI
Anchor
Create a Create
Establish Form a Commun Build on the
vision for Remove short-
a sense of powerful icate the the change in
the obstacles. term
urgency. coalition. vision. change. the
change. wins.
culture.
• Use empathetic
• Provide help for
listening
problem solving and
• Acknowledge emotions
planning
• Help connect anger to
• Allow creativity and
loss
risk taking
• Offer support
• Provide needed
• Refrain from using
training/skill building
authoritarian behavior