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QUALITY MANAGEMENT

IN SCCL

By J. NAGAIAH,
AGM (QM)
SCCL's QUALITY POLICY
SCCL, a century old Fossil fuel producer in the country,
serving the nation's energy needs, is committed to a
"clean energy policy" by producing qualitative,
marketable coal, that meets customers' requirement,
ensuring safety and sustainable environment, for a
healthy and prosperous nation, with a determination for
an all-round continuous improvement, in all related fields,
from coal production to it's utility at consumer's end with
satisfaction, through effective Quality Management
System.
Functions of the Dept.
Sampling
Analysis
Coal Gradation
Monitoring coal grades
Coal Linkages
Statutory Monitoring & Coal grades
Correspondence with CCO
a) Open Permission
b) Closing notices
c) Provisional grades
d) Final grades
e) Monitoring coal samples
Definitions: -
In this order, unless there is anything repugnant in the subject or context –

‘Coal’ includes anthracite, bituminous Coal, Lignite, Peat and any other
form of carbonaceous matter sold or marketed as coal and also coke;

‘Coal Controller’ means the person appointed as such by the Central


Government under the provisions of the Coal Controller’s Organisation
(Group ‘A’ posts) recruitment Rules 1986;

‘Colliery’ means any mine or open working where winning or extraction of


coal is the principal object of the mining, quarrying or any other
operation carried on therein and includes a plant for the production of
coke or for the washing of coal;

‘Disposal’ includes agreeing or offering to dispose of, and the disposal of


ownership or any proprietary interest, the right of possession and
possession whether or not accompanied by any disposal of ownership
or of any proprietary interest or of the right to possession;

‘Agent’ ‘Manager’ and ‘Owner’ when used in relation to a colliery shall have
the meanings respectively assigned to them in the Mines Act, 1952;

‘Size’ when used in relation to coal shall have the same specification as
given from time to time, by the Bureau of Indian Standards in their
specification number IS:437 – 1979
DETAILS OF SOME ABBREVIATIONS

CHP- Coal Handling Plant

CSP- Coal screening Plant (Equivalent to CHP)

FSA- Fuel Supply Agreement

C.C.O- Colliery Control Order, 2000

C.C- Coal Controller

Sec: Section
QUALITY
Quality thus defines a “high degree of men – material and thing” or
goodness, worth or usefulness of the goods.
In this context, let us take high degree of the material which SCCL
produces i.e. COAL. This chapter mainly deals about the “ COAL
QUALITY”.
ROLE
Quality play major role for industrial development. Marketing a
product is mainly based on the quality of the product. Coal industry
had already experienced the necessity of maintaining quality, since “
Sellers market has become buyers market”.

IMPLICATIONS
1. Quality of coal virtually is a key for the survival of the coal industry
as well as other organizations.
2. Quality attracts the customer as build the well as relations.
3. Quality makes the organization financially viable/ sound
Steps to Improve the Quality

By By By
selective mining segregation of shale/stone proper blending

At face (UG): ► By working only rich section/ bands of the seams


► By segregating the shale / clay
► By separately loading and transporting of good coal
► By picking of stones and other extraneous material
► By commitment of face workmen and
► By Increasing inspection by officials.
At face (OCP) ► By elimination of contamination of OB ( over burden) with coal
bench.
► By separation of inferior coal bands and transporting separately.
► By selective mining.
► By working seams as per the blending ratios.
► By arranging picking arrangements at coal benches as well as
along the quarry belts.
At CSP/CHPs & Mine Elevators
► By picking shale / stone or any other extraneous material
at crushers and from belt conveyors.
► By arranging crushers to break huge lumps to required
size. i.e. 200mm.
► By arranging magnetic separators.
► By regulating flow of different grade coal as per the
blending ratios for dispatch.
► By arranging grade –wise coal stocks yards for easy
blending purposes.
► By deputing supervisors at CSP/ CHP to check the coal
being transported from the mines.
Categorisation of coal: -
The Central Government may, by Notification in the Official Gazette, prescribe the classes,
grades and sizes into which coal may be categorised and the specifications for each such
class, grade or size of coal.
Procedure for categorisation of coal: -
(1) On the basis of the categorisation notified by the Central Government under clause 3,
the CoalController shall lay down the procedure and method of sampling and analysis of
coal for the purpose of declaration and maintenance of grades of coal mined in a colliery.
The owner, agent or manager of a colliery shall declare the classes, grades or sizes of the
coal of any seam or section of a seam in a colliery in accordance with the procedure
specified in sub-clause (1).
The owner, agent or manager of the colliery shall allow the inspection of the colliery
undertaken by the coal controller or any officer authorised by him in this regard so as to
ensure the correctness of the class, grade or size declared. During inspection of the Coal
Controller or the officer authorised by him decides to draw samples, the owner, agent or
manager of the colliery shall provide all reasonable facilities and assistance for drawing
such sample.
If after the inspection or from the sample drawn, the Coal Controller is satisfied that the
grade as declared by the owner, agent or the manager of the colliery does not conform to
the grade notified under clause 3, the owner, agent or manager of the colliery shall be
bound to revise the grade as per the directions issued by the Coal Controller.
If any dispute arises between a consumer and a owner of a colliery regarding the
declaration of grades of coal, the same may be referred to the Coal Controller whose
decision shall be binding on the owner of the colliery. A memorandum of reference to the
Coal Controller regarding such dispute shall be accompanied by a fee of rupees two
thousand and five hundred and in such manner as may be specified by the Coal
Controller, from time to time.
QUALITY MONITORING: Collecting samples form mines / CSPs/ CHPs –
Analysing them at regular intervells to the status of grades of coal is called the
quality monitoring system.

SAMPLING SYSTEM–GRADATION OF COAL :


There are two types of sampling systems .

1. Channel sampling system: For gradation of coal seams/ bands and


to finalize the grades of seam/ section or bands of seam.

1. Statutory sampling system: For regular monitoring of coal grades


Mode of channel samples:
1. These samples are collected form coal seams by cutting channels with
30cms width and 10 cm thick to a height of working section of the seam or
of required to the full height of the seam.
2. Before taking the channel samples, the concerned mine authorities should
devide the areas of the sample spot which normally cover the working area
of the year thus it represents the tentative quality of coal to be mines in that
area.
3. Before starting the channel cutting the side of the seam neatly dressed
down and floor also should be kept clean.
4. The width of the channel should be clearly marked by colour bands
5. Each layor chipped by a chessel and collected separately in gunny bags
marked distringctly. All such samples collected in gunny bags should be
sent for analysis where layor wise analysis will be done and seam wise
grade are thus declared.
Mode of monitoring samples: These samples are collected
from coal streams from conveyor belts or form moving trucks / wagons.
- Auto sampling systems
- Conventional sampling system
Conventional sampling:
- Samples from stock piles
- Samples from trucks/ tubs
- Samples from wagons
- Samples from ships
- Samples form conveyor belts
Basis of samples:
- Time basis
- Moss basis
Mode of collection of samples.
Samples of coal collected by increments. No. of increments depends up on the
quality of coal to be sampled and quality of coal in an increment.
All the coal thus collected through increments in three shifts is piled
and crushed to 200 mm and taken ¼ of it by coning and quartering
and crushed to 50/ 25 mm again coning and quartering and
crushed to 3 mm. This 3 mm size powder is made in to 3 bags
each 2 Kg as below.
One 2 Kg pocket for seller
One 2 Kg pocket for buyer
One 2 Kg pocket for Referee
and sent it laboratory.
ANALYSIS: At laboratory 3 mm size powder is again pulverized to -212
micron size.
3 samples each 2 to 3 grams is taken and analyzed for
a) External moisture
b) Equilibrated moisture and
c) Ash content.
All the above are calculated to percentages and by applying the following
formulation the UHV of the coal is calculated. Thus arrived coal grades.
Coal grades
HEAT VALUE RANGES - GRADE WISE ( GCV vis-a vis UHV Grading)

  G.C.V Grading   U.H.V Grading


S. (A+M) GCV Grade   (A+M) UHV Grade
No at M=6% in K.clas/Kg       in K.clas/Kg  
1 15.30 >6800 A1        
2 17.50 6600 - 6800 A2        
3 19.60 6400 - 6600 A3   19.50 >6200 A
4 21.70 6200 - 6400 B1        
5 23.80 6000 - 6200 B2        
6 26.00 5800 - 6000 B3   23.90 5600 B
7 28.10 5600 - 5800 C1        
8 30.20 5400 - 5600 C2   28.60 4940 C
9 32.30 5200 -5400 D1        
10 34.50 5000 -5200 D2        
11 36.60 4800 -5000 D3   34.00 4200 D
12 38.70 4600 -4800 E1        
13 40.80 4400 - 4600 E2        
14 43.00 4200 -4400 E3   40.10 3360 E
15 45.10 4000 -4200 F1        
16 47.20 3800 -4000 F2        
17 49.30 3600 -3800 F3   47.10 2400 F
18 51.50 3400-3600 G1        
19 53.60 3200 - 3400 G2   55.10 >1300 G
Emperical Formulaes

1. GCV = 85.56X [100 - {(1.1A) + M}] - 60M K.cals/Kg

2. UHV = 8900- 138 X (A +M) K Cals/Kg

Where A= Ash% and M= moiture% dtermined at 60% RH and 400C.


GDK 2A, RG GDK 5A, RG GDK 6A, RG GDK 7 LEP
GDK 6B
Linkage I
1.80 LT
I
1.00 LT
I
1.50LT
RG I
0.20 LT
RG I
3.40 LT
Coal beneficiation ROM-D ROM-D ROM-D ROM-D
ROM-D
UHV: 4606 UHV: 4710 UHV: 4453 UHV: 4409 UHV: 4401

GDK 8,
RG 2
0.40 LT
ROM-C GDK 8A,
UHV: 5276 GDK OCI CHP RG 2
60.28 LT 2.38 LT
GDK 9, UHV: 4296 ROM-E
K.Cals/kg UHV: 3611
RG 2
Cr. ROM-D
1.10LT
ROM-E
UHV: 3689
GDK 10,
GDK 10A, RG 2
GDK. OCP1 RG- GDK. OCP2 0.40LT
RG 2 Med. OCP, RG-3 RG-4
4 SLACK-D
0.10LT 4.00LT 20.00LT
24.00LT UHV: 4892
ROM-E ROM-D ROM-D
ROM-E
UHV: 3385 UHV: 4507 UHV: 4579
UHV: 4031
Linkage summary and revenue Projections:
S. Details of admitted coal Details of dispatched coal
No Add.
Realisati
% Sale Qty Sale on
Type Grade Qty Type Grade
Qty (LT) Value (LT) value Rs.Cr

1 E Cr ROM
ROM 27.58 45.75 225.33 D 60.28 708.29 112.86
2 ROM D 32.30 53.58 364.99
3 ROM C 0.40 0.67 5.11
GRADE-WISE PRODUCTION FOR 2007-08
G
R
METHODAOF TECHNOLOGY TARGET GRADE-WISE OUTPUT PROPOSED IN LT
D
MINING DETAILS in LT B C D E F G TOTAL
OPEN CAST 273.92 56.75 39.00 81.35 89.54 7.28 273.92
HS 52.61 6.55 7.20 17.42 14.44 7.00 52.61
LW 11.00 7.00 4.00 11.00
BG 13.20 3.00 4.20 3.00 3.00 13.20
UNDER LHD 14.77 6.75 3.30 2.40 2.32 14.77
GROUND SDL 36.15 6.10 7.89 13.48 7.46 1.22 36.15
RH 1.35 0.45 0.90 1.35
CM 2.00 2.00 2.00
TOTAL UG 131.08 6.55 23.05 34.81 40.77 24.68 1.22 131.08
S C C L GRAND TOTAL 405.00 6.55 79.80 73.81 122.12 114.22 8.50 405.00
SCCL LINKAGE PLAN FOR 2007-08

DETAILS GRADE SALES Variance in ASR PT VARIANCE


REALISATION SR (IN Rs.) IN ASR PT
B C D E F G TOTAL (In Crs.) (In Crs.) (IN Rs)
As per
Production Plan 6.55 84.42 69.89 122.12 113.52 8.50 405.00 3773.10 931.63

Despatch Plan 8.17 85.4 114.4 93.13 98.17 5.78 405.00 4142.05 368.95 1022.73 91.10
5.2 REVISION OF COAL PRICES W.E.F 08.9.2007
Sl UHV RANGEGRADE GRADE BASIC PRICE PER TONNE (Rs.)
No STEAM SLACK ROM CR.ROM
1 5600-6200 B Basic Price 1882.8 1714.8 1702.8 1756.8
ROYALTY 215.14 215.14 215.14 215.14
2 4940-5600 C Basic Price 1712.4 1544.4 1532.4 1586.4
ROYALTY 166.62 166.62 166.62 166.62
3 4200-4940 D Basic Price 1408 1254 1243 1292.5
ROYALTY 132.15 132.15 132.15 132.15
4 3360-4200 E Basic Price 967 827 817 862
ROYALTY 110.85 110.85 110.85 110.85
5 2400-3360 F Basic Price 831 691 681 726
ROYALTY 89.05 89.05 89.05 89.05
6 1300-2400 G Basic Price 653 513 503 548
ROYALTY 80.15 80.15 80.15 80.15
Forest Land Adjustment Cost
Rs 10/-
Stowing Ex. Duty Rs 10/-
Sales Tax at 4%
Surface Transport charges & sales tax thereon are at the following rates
FINANCIAL IMPLICATIONS ON SLIPPAGE OF COAL GRADES

One grade slippage Rs. = Ps

B C 170.40
C D 293.90
D E 430.50
E F 136=00
F G 178=00
Quality - Responsibility
• Planning stage – Selective Mining – Agt/ Mgr
• Execution - Drills / Districts - Asst.Mgr/ U/Mgr
• Supervision - Separation of - Overman/ Sirdar
Shale/Stone
• Work - Picking of - Workmen
Shale/Stone
Some of the case studies
Quality Improved at GDK-3 Inc

C
O - 2M Present working
Previous working A Section Grade “D”
Section Grade “E” L
COAL
CLAY
COAL

► Instead of taking coal – clay and coal with 3.4 Mts. The
working height is restricted to 1.8 to 2 M along the floor/
roof to maintain quality of coal ‘D’ than E
Quality Improved at GDK-2A Inc

C Present working
Previous O 3.6 M Section Clay + Coal
working Section A separately blasted and
Including Clay L lifted Grade “D”
Grade “E”
CLAY
COAL
Quality Improved at GDK- 5A Inc

Present working
C Section above clay
O - 2M leaving coal band
Previous working A Grade “D”
Section with clay L
Grade “F”
COAL
CLAY
COAL

► Revenue gain = Rs. 2,37,60,000-00 only 2 Mtrs. Thick coal


band above clay is worked and improved grade from “F” to ‘D’
Quality Improved at GDK- 8A Inc

CLAY 0.4 Mtrs. Clay

1. Clay is first blasted and shifted C


2. After removing clay coal is
blasted and lifted. O
“ Selective Mining” Where top 2.8 Mtrs Coal
clay is present Thus grade
improved to “D” form E/F.
A
Revenue gain = Rs. 2.6 crores
L
Quality Improved at GDK- 10A Inc

CLAY
Previous working
Section 3.5 Mtrs. COAL
with clay Grade “F” CLAY Present working
COAL Section below the
clay leaving coal
C band as support to
O clay band Grade “D”
A
L

A 30Cms. Coal lays below clay is left as support against clay and only coal
up to 3 Mtrs. Worked thus improved coal grade from ‘F’ to ‘E’
Quality Improved at KTK-2A Inc

CLAY Clay separately blasted &lifted

Previous working
Section with clay
C
Grade “F”
O Only coal loaded separately
No Customer
A Grade Improved “ F ” to “ E ”

L
1.

QUALITY MUST
QUALITY
IS
2.

ABILITY
CLARITY MIGHTY

QUALITY
IS

YOUR OUR CUSTOMER

STRENGTH
3. QUALITY IS

YOUR OUR CUSTOMER

STRENGTH
4. QUALITY IS

ABILITY
CLARITY MIGHTY
SLOGANS ON QUALITY
1. Safety first.
Production best.
Quality must
2. SINGARENI
Runs for quality.
Mines for quality and
Wins quality

3. Aim for quality


Act for quality and
Achieve quality.
4. S - Strives for quality
I - Inculcate awareness for quality
N - Name for quality.
G - Gives quality
A - Assures quality
R - Runs for quality
E - Eyes for quality
N - Never looses quality
I - Inspire for Quality
5. Q - Qualify yourself in quality
U - Unanimously maintain quality
A - Assure quality and achieve quality
L - Look for quality
I - Improve quality
T - Thirst for quality
Y - Yield quality all the time
6. Quality is our strength

7. Qualitative quantity of coal is our priority

8. Question for quantity and quality

9. Introduce new technology for high quality

10. Quality and quantity should go hand in hand.

11. Aim for NO impurity and achieve quality

12. Quality is our motto

13. Quality is only the way for sellers and buyers


5.7. PROJECTED SALE VALUE OF COAL ON DESPATCH GRADE BASIS FOR 2007-08
AREA-WISE, GRADE-WISE PROPOSED DESPATCHES IN LT SALE VALUE ASR
AREA
ROM-B Steam B STEAM-C SLACK-C ROM-C Cr.ROM-C STEAM-D SLACK-D ROM-D Cr.ROM-D ROM-E Cr.ROM-E STEAM-E SLACK-E ROM-F Cr.ROM-F Cr.ROM-G TOTAL in Rs.Crores Rs per T
KGM 3.00 0.28 0.50 2.79 45.73 52.30 403.06 770.68
YLD 0.59 24.34 5.78 30.71 213.20 694.25
MNGR 1.14 50.83 23.00 74.97 855.22 1140.75
Col. Con. 1.00 1.00 12.87 1287.00
KGM RGN 4.14 1.28 50.83 0.50 0.59 2.79 93.07 5.78 158.98 1484.36 933.68
RG-I 1.54 15.13 1.10 0.30 1.50 12.60 12.00 44.17 505.62 1144.72
RG-II 1.62 5.18 1.30 0.30 44.06 0.77 53.23 497.01 933.70
RG-III 1.80 1.30 0.20 42.20 8.17 53.67 611.34 1139.07
BHPL 6.55 3.82 4.30 14.67 174.90 1192.20
Col. Con. 1.00 1.00 12.87 1287.00
RGM RGN 6.55 1.62 1.80 1.30 1.54 20.51 1.10 0.30 1.50 59.92 0.30 68.53 0.77 166.74 1801.74 1080.57
BPA 0.38 10.63 0.50 11.50 1.54 24.55 242.90 989.40
MM 1.00 5.90 1.08 10.63 18.61 181.08 973.02
SRP & chnr 3.00 33.12 36.12 431.97 1195.93
BPA RGN 3.00 1.38 49.65 1.58 22.13 1.54 79.28 855.95 1079.65
SCCL 6.55 1.62 8.94 2.58 1.54 71.34 1.10 0.30 3.38 109.57 2.47 90.66 4.33 93.84 5.78 405.00 4142.04 1022.73
5.57. PROJECTED SALE VALUE OF COAL AS PRODUCED FOR THE YEAR 2007-08
Sl AREA-WISE, GRADE-WISE PROPOSED DESPATCHES IN LT SALE VALUE ASR
AREA
No ROM-B ROM-C ROM-D ROM-E ROM-F ROM-G TOTAL in Rs.Crores Rs per T
1 KGM 4.42 0.50 48.38 53.30 391.56 734.64
2 YLD 23.43 7.28 30.71 196.18 638.80
3 MNGR 51.97 23.00 74.97 820.29 1094.15
KGM RGN 56.39 0.50 94.81 7.28 158.98 1408.02 885.66
4 RG-I 15.57 12.20 17.40 45.17 478.85 1060.10
5 RG-II 6.80 42.46 3.97 53.23 460.77 865.62
6 RG-III 30.00 23.67 53.67 532.38 991.96
8 BHPL 6.55 3.62 4.50 14.67 153.16 1044.07
RGM RGN 6.55 22.37 42.20 87.15 8.47 166.74 1625.17 974.67
9 BPA 5.66 14.35 4.54 24.55 212.11 864.01
10 MM 3.28 10.78 3.33 1.22 18.61 153.95 827.25
11 SRP & chnr 5.46 18.25 9.84 2.57 36.12 373.84 1035.00
BPA RGN 5.46 27.19 34.97 10.44 1.22 79.28 739.91 933.29
SCCL 6.55 84.22 69.89 122.12 113.72 8.50 405.00 3773.10 931.63
1419 1277 1130 817 681 503
UNDER JURISDICTION OF DIRECOTR (P&P)

GRADE-WISE AND DESPATCH POINT-WISE QUANTITY PROJECTED FOR THE YEAR 2007-08
Sl. DESPATCH POINT COAL Avg.UHV QTY.
No. CODE NAME MODE TYPE Grade (K.Cal/Kg) (LT)
1 071 GDK I CSP Rail Cr.ROM C 5118 10.51
2 072 GDK I CSP Road Cr.ROM C 5118 4.00
3 087 GDK 5 Inc Road Steam C 5346 1.54
4 099 GDK 7 LEP Road ROM D 4342 1.50
5 105 GDK 11A Inc Road Steam D 4228 1.10
6 106 GDK 11A Inc Road Slack D 4228 0.30
7 145 Med OCP Road Cr.ROM E 3411 4.00
8 146 Med OCP Road Cr.ROM D 4783 0.10
9 147 Med OCP Road Cr.ROM C 5165 6.00
10 135 RG OCP-III Rail/MGR Cr.ROM E 3487 42.56
11 136 RG OCP-III Road Cr.ROM E 3402 8.00
12 137 GDK 6/ Mini Road Cr.ROM E 3448 13.23
13 114 GDK 8 Inc Road Steam B 5620 1.62
GDK 8 A Inc Road ROM E 3409 0.30
Goleti 1A Inc Road ROM D 4657 0.38
14 207 BPA OC-II Extn Road ROM F 3242 1.54
15 210 Khiraguda OCP Road Cr.ROM E 3503 1.00
16 211 Khiraguda OCP Road cum Rail Cr.ROM E 3503 4.00
17 213 Dorli OCP Road ROM E 4052 0.50
18 225 SK CHP Rail Cr.ROM D 4235 16.53
19 226 RKP CHP Rail Cr.ROM E 3386 17.13
20 242 KK 5 (3A Sec) Road ROM E 3390 0.84
KK 2 Road ROM E 4035 0.24
21 255 MK 4A Inc Road ROM D 4806 1.00
22 257 SRP CHP Rail Cr.ROM D 4230 33.12
23 267 RK 7 Inc Road Steam C 5006 3.00
TOTAL 174.04
COL.CON 1.00
GRAND TOTAL 175.04
UNDERJURISDICTION OF DIRECTOR (OPERATIONS)

GRADE-WISE AND DESPATCH POINT-WISE QUANTITY PROJECTED FOR THE YEAR 2007-08
Sl. DESPATCH POINT COAL Avg.UHV QTY.
No. CODE NAME MODE TYPE Grade (K.Cal/Kg) (LT)
1 001 R.CHP Rail Cr.ROM F 2944 45.73
2 002 5B Inc Road ROM F 2545 0.29
3 008 VK -7 Inc Road Steam C 5010 3.00
4 009 VK -7 Inc Road Slack D 4378 0.28
5 014 STPL Road ROM F 3248 2.50
6 015 STPL Road 0 D 4226 0.50
7 026 Y.CHP Rail Cr.ROM F 2586 14.34
8 027 No.21 INC Road ROM E 4058 0.59
9 033 JK OCP Road Cr.ROM G 1323 5.78
10 039 Koya.OCP-1 Road Cr.ROM F 2756 10.00
11 051 PK 1 Inc. Road Steam C 4964 1.14
12 055 K.CHP II Ln. Rail Cr.ROM F 2717 20.00
13 056 K.CHP IV Ln. Rail Cr.ROM C 5074 34.83
14 057 K.CHP Rope Cr.ROM C 5074 5.00
15 058 K.CHP Road Cr.ROM C 5074 11.00
16 062 COC & OC IV Road Cr.ROM F 2717 3.00
17 149 RG OCP - I CHP Rail Cr.ROM D 4264 59.82
18 120 GDK 9 Inc. Road Cr.ROM F 2621 0.77
19 123 GDK 10 Inc. Road Steam C 5382 1.80
20 124 GDK 10 Inc. Road Slack C 4992 1.30
21 126 GDK 10 A Inc. Road Cr.ROM E 3433 0.74
22 161 KTK 1 Inc Road ROM B 5960 1.50
23 167 KTK 2 Inc Road ROM B 5791 1.40
24 173 KTK 3 Inc Road ROM B 5623 0.10
25 179 KTK 5 Inc Road ROM B 5807 1.50
26 185 KTK 6 Inc Road ROM B 5659 1.00
27 194 KTK 8 Inc Road ROM B 6187 1.05
TOTAL 228.96

COL.CON 1.00
GRAND TOTAL 229.96
QUALITY PLEDGE

(For SCCL Employees only for its use during the annual
quality assurance week)
We solemnly take oath that we make our best efforts and
strive hard to produce qualitative coal by segregating it
from clay, stone, shale etc.., in a cost effective manner.
We are happy to share our responsibility in qualitative
coal production and dispatch to the best satisfaction of
the customers in the national interest.
We trust that this pledge is a first step in our quality
march, which finally results in the over all development of
us, as individuals, as a company and finally our
motherland.

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