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    The document provides an overview of chatbots, including: 1) It defines a chatbot as a computer program that can communicate like a human through predefined rules or artificial intelligence. 2) It discusses the history of chatbots from Alan Turing's 1950 paper to early chatbots ELIZA in 1966 and PARRY in 1972. 3) It describes the two main types of chatbots - rule-based and machine learning - and how machine learning chatbots can learn from past conversations.

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    The document provides an overview of chatbots, including: 1) It defines a chatbot as a computer program that can communicate like a human through predefined rules or artificial intelligence. 2) It discusses the history of chatbots from Alan Turing's 1950 paper to early chatbots ELIZA in 1966 and PARRY in 1972. 3) It describes the two main types of chatbots - rule-based and machine learning - and how machine learning chatbots can learn from past conversations.

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    26 views8 pages

    Everything You Need To Kn.8872137.Powerpoint

    Uploaded by

    bnarendrababu
    The document provides an overview of chatbots, including: 1) It defines a chatbot as a computer program that can communicate like a human through predefined rules or artificial intelligence. 2) It discusses the history of chatbots from Alan Turing's 1950 paper to early chatbots ELIZA in 1966 and PARRY in 1972. 3) It describes the two main types of chatbots - rule-based and machine learning - and how machine learning chatbots can learn from past conversations.

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    of 8

    Everything You

    Need to Know
    About Chatbots

    Presentation by: Konstant Infosolutions


    What is a Chatbot?

    A chatbot is a computer program governed by a set of


    pre-defined rules or artificial intelligence that grants it
    the capabilities to communicate with and like a
    human.

    A set of commands is fed into the system that makes


    it smart enough to interpret and react to user-inputted
    queries.
    History of Chatbots
    The idea of a bot came to light back in 1950 when Alan Turing's
    article about artificial intelligence was published, called as-
    “Computing Machinery and Intelligence”.

    ELIZA (1966) and PARRY (1972) were the first two chatbots that
    were intended to understand and simulate human language.

    Since then the industry has grown bigger and better especially with
    the emergence of messenger bots that integrate with platforms like
    Facebook, WhatsApp, Telegram, WeChat and alike.
    Types of Chatbots
    There are two types of chatbots:

    #1. Based on a set of rules- #2. Based on machine learning-

    Can be referred to as a pre- It has an artificial brain that’s


    programmed bot with limited powered by AI (Artificial
    capabilities. Responds to a Intelligence). It not just understands
    specific set of commands and commands but a complete language.
    fails to do so if the inputted It learns continually with the
    query does not match the conversations of past that eventually
    database. makes it smarter and better.
    Types of Chatbots
    Weather bot
    Life advice bot
    Grocery bot Some of The
    Ticket booking bot Chatbots
    Financial advice bot Prominent
    News bot Today Include
    Scheduling bot The Following:
    And the list goes on
    How Does Chatbot Work?
    A chatbot powered by AI or the one which relies on Natural
    Language Processing (NLP) combines several steps of code to
    transform text or speech into structured data, which is then used to
    generate a relevant response.

    This is what happens:

    • Tokenization- A chatbot bisects the string of words into tokens.

    • Identification of the entity- Identifies and classifies the words,


    like a product’s name, a person’s name or an address.
    How Does Chatbot Work?
    • Normalization- Searches for common errors like spelling or
    typographical mistakes.
    • Speech identification- Recognizes and understands parts of speech
    and sentence structures.
    • Dependency parsing- Recognizes subject, object and dependent
    phrases in a sentence.
    • Sentiment analysis- Analyzes the quality of the conversation in
    regard to a real human.
    Interesting, right?
    This is just a sneak preview of the full presentation. We hope you like it! To see the
    rest of it, just click here to view it in full on PowerShow.com. Then, if you’d like, you
    can also log in to PowerShow.com to download the entire presentation for free.

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