Professional Documents
Culture Documents
Accelerating Digitalization
June 2021
Shenaz Bilkis, SAP
Engineering, Construction and Operations (EC&O), Industry Business Unit (IBU), SAP
PUBLIC
EXTERNAL
Global megatrends and disruptions are reshaping construction,
accelerating the need for sustainable business model innovation
Trends Today Vision Strategic priorities
Expertise and
knowledge
Intercompany
collaboration
Put knowledge into a digital format, and deliver to people at the time, place and format they
Expertise and knowledge need it to be effective
Connected construction Establish manufacturing-like construction site and have coordinated off-site fabrication
Connect the project team to share the latest information while delivering at the lowest
Intercompany collaboration
possible costs using model-based collaboration
Commissioning Improve the transition from the construction phase to the operational phase with seamless
and operations transfer of data and models
Digital supply chain Achieve on-time, on-quality supply chain with minimal need for manual expediting activities
Opportunity management Talent management Supply chain management Project execution Operations and maintenance
KPI: Win rate KPIs: Talent performance, KPIs: Fill rate, delivery time KPIs: Schedule, cost KPIs: Maintenance costs,
retention
CEO CDO CTO CIO Head of sales Head of HR Head of supply chain Head of projects Head of facilities
• Growth and market share • New-project revenue • Talent performance • Fill rate • Schedule • Maintenance costs
• Shareholders and market • Win rate • Retention • Delivery time • Cost • Incidents
capitalization
• Sustainability and strategic longevity
Expertise and
knowledge
The Intelligent Enterprise
Connected construction
Intercompany collaboration
With SAP S/4HANA as their digital foundation, metal companies can provide their customers with individualized products faster and at a lower cost.
42%
Reduction in response
NEXT PRACTICE: Material expediting+ times, enabling faster
service delivery
Automated and real-
time expediting
Better visibility into
Real-time tracking QR code is on-site Progress data Materials are delivered Building is completed
delivery risks
Better control of
5%–8%
Reduction in days
of production to see materials is available in and fitted on time, with timeline and quality in inventory
progress is progress, reducing the cloud across no delays to on time – move-in on
possible using operational risk locations; interdependent tasks time, reputation is
mobile technology shipping is just preserved
in time
© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC *Source: SAP Performance Benchmarking 6
Optimize and transform: SAP’s Intelligent Enterprise architecture
BUSINESS NETWORK
EXPERIENCE MANAGEMENT
Transform
SUSTAINABILITY MANAGEMENT
Comprehensive, intelligent,
customer-specific offering
SAP S/4HANA Cloud
(public or private) Be more agile and responsive – not only at the edges of your
business but also deep into the core – with the SAP S/4HANA
Cloud suite
SAP Business Flexibility to Benefit from best-of-breed cloud infrastructure providing a native
Technology choose cloud landscape powered by SAP and our hyperscaler partners
Platform infrastructure
Premier Value provider
Analyze processes, get tailored recommendations, and
Guided Journey benchmark them against industry standards using the discovery
edition of SAP Process Insights
Simplified Engagement
SAP Business Tools and services from SAP to support your whole journey that
Network Business can be augmented by SAP’s strong ecosystem
Starter Pack process
intelligence
Connect and collaborate across your company and beyond with
unified access to the world’s largest business network –
including SAP’s supplier, logistics, and asset intelligence
Custom code analyzer, networks
SAP Readiness Check, SAP Cloud Application Complement, extend, and integrate with any other solution (SAP,
Lifecycle Management, SAP Learning Hub
partner, or third party) – and use the data model and business
services on SAP Business Technology Platform to connect it all
+
SAP
Business Business
Network process
Starter Pack intelligence
+
Cloud solutions for simplifies consumption through “as a service
construction companies experience”, ensures operational resilience and reduces
from SAP and partners overall TCO – from SAP and partners
SAP S/4HANA
SAP Business Network
© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 11
A B
Industry cloud solutions deliver differentiation with industry next practices and
innovations at the vertical edge
Logistics Customer
Opportunity Talent Supply chain Project Operations and
management management management execution maintenance
Expertise and knowledge Manage employee safety throughout project and service lifecycle and effectively track project and service time
Collaborate across multiple Digitalize the complex and unique construction progress claims
Work collaboratively with
companies (subcontractors, process by automating and thereby speeding up project payment
external skills and contingent
Intercompany collaboration suppliers, consultants, authorities,
labor on a single platform
processes across organizational boundaries among clients, general
client) during bid phase contractors, and subcontractors
The top line The bottom line The green line Strategic and transformational
Increased growth opportunities, Reduced costs, improved schedule Optimized environment impact, Improved customer satisfaction, improved
increased efficiencies for faster delivery and project profitability, reduced waste, increased agility, reduced business and technology
project delivery, new revenue increased sourcing savings compliance risk, improved decision-making
streams
5%–15% Increase in revenue share of 0.5%–3% Optimization of capital 3%–10% Reduction in energy cost 15%–40% Improvement in customer
new customers expenditure satisfaction
5%–7% Reduction in EH&S
2%–10% Increase in cross-sell/up-sell 0.5%–3% Reduction in asset penalties or fines 5%–30% Increase in percentage of
revenue maintenance cost projects on time, within budget and scop
5%–30% Reduction in lost time
1%–5% Reduction in un-planned 5%–15% Improvement in sourcing accident frequency rate 10%–20% Increase in employee
downtime or outages savings on direct spend engagement
10%–20% Reduction in carbon
Improvement in project win rate 5%–15% Optimization of HR cost footprint Improvement in equipment utilization
Note: Benefits are conservative outside-in estimates of the benefits of moving from a traditional ERP system to enhanced SAP S/4HANA with line-of-business and cloud capabilities. As each enterprise is at a different level of maturity, our
recommendation is that you work with SAP to determine the value case for your enterprise.
© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 13
A B
offers cloud delivery capabilities that enable the journey to the Intelligent
Enterprise – mitigating risk, reducing cost, and accelerating time to value
Impact areas The top line The bottom line The green line Strategic
Key outcomes Increased growth opportunities, increased Reduced costs, improved schedule Optimized environment impact, reduced Improved customer satisfaction, improved
efficiencies for faster project delivery, new delivery and project profitability, waste, increased compliance agility, reduced business and technology risk,
realized revenue streams increased sourcing savings improved decision-making
Value-driven results
Improved visibility across operational processes, with all enterprise-wide information in one place
Significant performance improvements and potential reduction in IT costs, thanks to a streamlined IT
landscape and accelerated systems administrator processes
1 250
Centralized platform to Companies sharing
Ability to take advantage of emerging technologies enabled by Intelligent ERP support groupwide a single, unified
business operations ERP solution
Mota-Engil SGPS SA Industry Products and services Employees Revenue Featured solutions
Porto, Portugal Engineering, construction, Civil construction, public works, ~41,000 €2.368 billion SAP S/4HANA
www.mota-engil.com and operations port operations, waste, water,
and logistics
1 2 3 4
Initialize the Align on vision and Build the value Plan the path Deliver business
transformation desired outcomes case forward value
Provide our POV on the case Align on business and IT Build the case for change and Create transformation Deliver quick adoption and time to
for change in the context of strategy and get buy-in across identify key initiatives with roadmap and define value, and drive continuous
industry and customer needs the organization expected outcomes deployment plan optimization and innovation
• Provide high-level • Articulate business strategy • Conduct discovery workshops • Agree on target end-state • Transition to delivery and
value cases for and required business to uncover business process enterprise architecture, and customer success team
change based on outcomes to underline digital improvement opportunities transformation roadmap • Address enablement, on-
industry ambition • Explore the art of the possible • Define target operating model, boarding, and change
requirements and • Share Intelligent Enterprise and technical migration and management requirements
with technology innovations to
customer needs deployment strategy
cloud vision, and how it enables achieve desired business • Utilize best practices for
• Socialize the the customer transformation outcomes • Validate outcomes, priorities, deployment and project
Vision-to-Value • Set engagement direction and • Baseline current technology and case for change with governance
approach executive sponsors
expected results landscape - capability and TCO • Support customer success,
• Align on scope, resources and assessment on-going value realization
timeline • Develop the case for change and optimization
5
1
2
4
RUN IN UNCERTAINTY:
Running your business in today’s economic uncertainty requires a new PIVOT AT MARKET SPEED: With unpredictable changes
ERP that provides instant insight across your end-to-end business
in demand and supply chains, organizations need to dynamically
operations so you can always analyze, collaborate, prepare and plan
reallocate resources against new mission-critical priorities or to
for what’s next - and act immediately, from anywhere.
quickly adapt to disruptions, enabled by digital business operations
driven in real-time.
Manual Disconnected On-site coaching Retiring skilled craftspeople Low efficiency and high risk
time sheets progress report and job training and inexperienced workers
Sales and Resource Different setup for cost Separated process from Cross-project reporting
billing setup management and revenue rates project delivery
A new world with SAP
• Obtain an intuitive user experience on any device, with a
consolidated source of truth for all project-related information
presented at the lowest level of granularity.
• Allow a single point of entry for project-related execution so
project managers can react more quickly and more accurately
© 2020 SAP SE or an SAP affiliate company. All rights reserved.
Disconnected departments and limited When plans are not consistently created and When companies rely on a few external
access to the business network prohibit shared, information cannot flow quickly. partners and communicate manually with
responsive planning. R&D, sourcing, sales, manufacturing, and suppliers, visibility is limited – making
planning are not aligned – wasting time and collaboration difficult, delays inevitable, and
money. the risk of error high.
Owner Supplier
Facility Asset
management manager
Facility Asset
management manager
Digital
Authority Subcontractor
Authority Subcontractor
twin
© 2020 SAP SE or an SAP affiliate company. All rights reserved.
Contractor
Planner Contractor Planner
Service Engineer
Service Engineer provider
provider
Build Procure
Construction site work is Construction manager Materials are delivered late, Project cannot be finalized Delay of material delivery
held up by delivery of has no visibility into when impacting completion dates on time, customers are impacts costs and final
prefabricated bathroom units materials are being for interdependent tasks in dissatisfied, and contract delivery date.
for fitting on critical path. manufactured and their the project. penalties apply.
potential delivery date.
Production of required Subcontractors on-site Operational data on progress Materials are delivered Building is completed
materials can be tracked in can scan a QR code of materials is available in and fitted on time, with no on time. Owners are
real-time through a mobile on plan to see which the cloud across locations. delays to interdependent able to move in on time.
app that is continuously materials are in progress. Shipping is just in time. construction tasks. The reputation of the firm
updated. Operational risk can be is preserved.
identified.
Top value drivers* 10%‒20% 5%–8% 2.5% 2.5 days 56% 42%
Increase in on-time Reduction in days Decrease in macro- Reduction in staff’s personal Overall efficiency improvement in Reduction in response
delivery performance in inventory logistics costs reimbursement time procurement cost management times, enabling faster
service delivery
*Benefits are based on results from early adopters of SAP S/4HANA or are conservative outside-in estimates of the benefits of moving from a traditional ERP system to enhanced SAP S/4HANA with line-of-business and cloud capabilities.
28 / 41
© 2021AsSAP
eachSE
enterprise
or an SAPis ataffiliate
a different level of maturity,
company. All rightsour recommendation
reserved. ǀ PUBLICis that you work with SAP to determine the value proposition for your enterprise.
28
Grow w/ Modern Cloud ERP
Reimagine Finance
The role of finance is evolving toward active engagement with business partners, simplifying and automating processes, enabling new questions to be asked that were never
possible, and delivering new insights during the decision-making process.
Traditional scenario
Delayed close activities that Risk of regulatory noncompliance due to lack Manual, time-consuming, Financial data that needs to be Executive conversation limited to
do not begin until period end of transparency and manual monitoring of and effort-intensive replicated from the financial system static presentations, and ad hoc
processes processes into the consolidation system, requiring questions and analysis that need to
Multiple ledgers that require data aggregation and transformation be taken offline for a later discussion
time-consuming and error-prone Risk of penalties and fines with insufficient,
reconciliations manual, and error-prone tax audit processes
Financial accounting Management reporting Compliance and tax Entity close Consolidation Reporting and analytics
Event-triggered execution enabled End-to-end visibility and steering Faster, efficient, and compliant Real-time consolidation enabled by Transformed boardroom experience
through real-time derivation of capabilities for local periodic legal close process instant data access from integrating with real-time business intelligence, ad
profitability characteristics reporting transaction and master data hoc reporting at a granular level, and
what-if analysis to make decisions
No reconciliation needed because Continuous, self-auditing,
of one universal journal entry that tax-monitoring processes
provides a single source of truth
29 / 41
© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 29
Champion Cost Savings
Traditional scenario
Limited and outdated data that hinders the Time-intensive supplier discovery and qualification Manually set catalogs and unguided tools, resulting in Paper- and e-mail-based invoices; manual,
ability to extract meaningful insights process inefficiencies, errors, and missed savings ad hoc processes; and check-based payments
that result in reconciliation issues, administrative
Disparate and disconnected data sources, Inefficient bid management Manual and cumbersome buyer-supplier delays, inefficiencies, and missed discounts
resulting in information delay collaboration, leading to an extended transaction cycle
Mismanaged and misplaced paper-based contracts
Increased visibility into internal Automated and intelligent supplier, bid, and contract management Stronger buyer-supplier collaboration and efficient, No-to-low-touch accounts payable processes and value-based
and external data compliant processes cash management
Access to a global supplier pool, with ready visibility into preferred
360%–degree view of spend and supplier and qualified sources of supply Access to an online marketplace with consumer-grade Network-based rules engine for price, tax, tolerance, and process
and market data through business network experience and guided buying through right policies, compliance
integration Supplier data enrichment and dynamic, multipronged evaluation preferred suppliers, and negotiated prices
criteria Automated three-way match for efficient, error-free processing
Dynamic analysis of purchasing spend Relevant purchasing documents created automatically and
with multidimensional reporting Comprehensive request for management with reverse- and forward- integrated into the relevant systems Invoice automation, monitoring, and exception handling using
capabilities and variance tracking auction capabilities for optimized cost savings and faster sourcing machine learning for higher efficiency and accuracy
cycles Automated, faster, and consistent supplier connections
Holistic working capital strategy for terms extension, static and
Contract lifecycle management including authoring, negotiation, dynamic discounts, supply chain finance, and payment channels
execution, and digital signature
30 / 41
© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 30
Appendix 2: SAP S/4HANA Value
EC&O: SAP S/4HANA Capabilities Delivering Differentiated Business Value
To Drive
Shareholder Value
Revenue Growth Profitability Asset Efficiency Strategic
Focus on Key Increased upsell and cross-sell Reduced Costs, Increased Sourcing Savings High cash conversion cycle efficiency Improved customer satisfaction, Reduced
Outcomes opportunities, Increased portfolio of TCO, Improved Agility, Reduced Business and
Products/Services, New Revenue Streams Technology Risk, Improved Decision Making
SAP S/4HANA can • 1%–20% Reduction of customer churn • 1%–5% Reduction of total logistics cost • 1%–5% Reduction of un-planned downtime or 5%–30% Improvement of on-time delivery
help achieve • 2%–10% Increase in revenue from cross- • 5%–15% Improvement of sourcing savings on direct outages performance
sell/up-sell spend • 2%–15% Reduction of days in inventory • 10%–20% Increase in employee engagement
• 1%–8% Reduction of time to market for new • 2%–20% Reduction of finance cost • 15%–40% Improve customer satisfaction
products 10%–25% Improvement in supplier/external partner • 5%–30% Increase % of projects on time, budget
compliance and scope
1%–5% Reduction of project delivery cost
10%–20% Improvement in procurement FTE
productivity
60%–95% Reduce time to create a configured quote
Digitalization of
commissioning Maintenance Execution
and handover
Digital supply Self-Service Requisitioning
chain Mobile Asset Management
© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC
*Benefits are based on results from early adopters of SAP S/4HANA or are conservative outside-in estimates of the benefits of moving from a traditional ERP system to enhanced SAP S/4HANA with line-of-business and cloud capabilities.
32
As each enterprise is at a different level of maturity, our recommendation is that you work with SAP to determine the value proposition for your enterprise.
Primary Value Drivers improved In EC&O Industry by SAP solutions
Impact Areas Revenue Growth Profitability Asset Efficiency Strategic-Other
Increased upsell and cross-sell Reduced Costs, Increased High cash conversion cycle efficiency Improved customer satisfaction, Reduced TCO,
Key Outcomes Realized opportunities, Increased portfolio of Sourcing Savings Improved Agility, Reduced Business and
Products/Services, New Revenue Streams Technology Risk, Improved Decision Making
5%–15% Increase in revenue 0.5%–3% Optimization of capital 3%–10% Reduction in energy 15%–40% Improvement in
share of new customers expenditure cost customer satisfaction
Primary
2%–10% Increase in cross- 0.5%–3% Reduction in asset 5%–7% Reduction in EH&S 5%–30% Increase in percentage
Value Drivers
sell/up-sell revenue maintenance cost penalties or fines of projects on time, within budget
and scop
1%–5% Reduction in un-planned 5%–15% Improvement in sourcing 5%–30% Reduction in lost time
downtime or outages savings on direct spend accident frequency rate 10%–20% Increase in employee
engagement
Improvement in project win rate 5%–15% Optimization of HR cost 10%–20% Reduction in carbon
footprint Improvement in equipment
5%–50% Reduction in customer utilization
billing, credit & collections cost
Reduce revenue loss due to stock- Optimize research and development Reduce days sales outstanding Reduce days to close annual books
Other Key outs expense Improve days payable outstanding Increase financial forecast accuracy
Value Drivers Increase revenue from new Increase project margin
products/services Reduce Audit Cost
Increase service revenue Reduce project delays
Reduce Manufacturing cycle time Reduce Sales Cost
Reduce inventory carrying cost
Reduce service and support cost
© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC ** based on (a) Contribution to the Impact Areas (b) Solution Business Capabilities provided by S4HANA (with a priority on Incremental 33
Capabilities as compared to ECC (c) SAP’s view on the Primary Value Drivers that drives Strategic Priorities of this industry
Appendix 3: RISE Value Framework
Offers cloud delivery capabilities that enable the journey to the Intelligent
Enterprise - mitigating risk, reducing cost and accelerating time to value
Up-to 98% 2
Reduced downtime
1
Bain and Co. - Optimize when migrating to the Cloud
2
IDC TCO study on SAP S/4HANA Cloud
3
Accenture – The cost of cybercrime
© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 38
Transformation “As-a-Service” Operational Predictable,
Predictable,
Readiness Experience Resilience Lower TCO
Lower TCO
Achieve predictable, lower TCO with pricing and infrastructure operations optimization
1
Study by IDC on SAP S/4HANA Cloud, private edition
© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 39
Appendix 4: RISE Framework - Partners
Business transformation as a service requires our ecosystem
Preconfigured applications and solutions by
partners as repeatable accelerators
Industry cloud
solution from SAP
SAP S/4HANA
Partner Cloud Recurring
innovations and (public or private) application
integrations management
built on SAP services by
BTP partners
Industry solution
SAP Business Partner app 1 from SAP
Technology Flexibility
Platform to choose
infrastructure
+
(SAP BTP) Premier value provider
RISE with
SAP for
Guided industry
SAP journey
Business Business Partner-built
Network Simplified process industry
Starter engagement intelligence Partner app 2 integrations,
Pack (BPI) accelerators,
content, and
SAP Business Business data
Network advisory services
activation by partners
services by that leverage
partners BPI from SAP
Custom code analyzer, Partner-defined industry reference
SAP Readiness Check, SAP Cloud ALM, architecture – solutioning beyond
SAP Learning Hub SAP
www.sap.com/contactsap