DISCIPLINE WITHOUT

PUNISHMENT

-DICK GROTE
 About the author
• Chairman and CEO of Grote Consulting Corp.
• Developer of ‘GroteApproach’, a web based
Performance management system
• Author of Complete guide to performance
appraisal, The performance question and
Answer book.
• Performance problems can usually be divided
into three categories:
– Attendance
– Performance
– Conduct
• Performance problems
occur when someone
who has the SKILL to do
the job loses their WILL
to do the job
• Traditional discipline systems:
– Step 1 - Verbal reprimand
– Step 2 - Written warning
– Step 3 - Suspension without pay/ probation/final
warning
– Step 4 -Termination
 TRADITIONAL DISCIPLINE

OBJECTIVE COMPLIANCE
FOCUS ON EMPLOYEE
RESPONSIBILITY SUPERVISOR’S
TIME FRAME PAST
COMMUNICATION AT EMPLOYEE
MODE PARENT TO CHILD
PROCESS PUNISHMENT
CLIMATE AUTHORITARIAN
 CONSEQUENCES OF PUNISHMENT
ACTION UNDESIRED EMPLOYEE BEHAVIOUR

RESPONSE PUNISHMENT

SHORT TERM OUTCOME DESCREASE IN UNDESIRED BEHAVIOUR

LONG TERM OUTCOME

ABSENT: APATHY: ANGER:
They get out They get by They get even
 ‘PUNISHING A PROBLEM
EMPLOYEE LEAVES YOU WITH A
PUNISHED PROBLEM
EMPLOYEE’
• Discipline Without Punishment
– Level 1 - Oral reminder
– Level 2 - Written reminder
– Level 3 - Decision-making leave (paid)
 Why no Termination?
• Termination is not the final step in the
Discipline system
• It represents the failure of the discipline
system
• It is the decision the management takes on
account of failure of discipline system to
introduce a change in one’s behaviour.
 POSITIVE DISCIPLINE
OBJECTIVE COMMITMENT
FOCUS ON PERFORMANCE
RESPONSIBILITY EMPLOYEE’S
TIME FRAME FUTURE
COMMUNICATION WITH EMPLOYEE
MODE ADULT TO ADULT
PROCESS PROBLEM SOLVING
CLIMATE COLLABORATIVE
 5 Steps of Positive Discipline
• Focus on specific problem
• Gain agreement that the behavior is a
problem and it is employees responsibility to
change
• Identify, with the employee, specific strategies
that will lead to concrete behavior change
• CATCH THEM DOING IT RIGHT
• FOLLOW UP
 Remember……

We are COACHES and not WATCH-

DOGS
THANK YOU