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Communication Skills

Made by Samarth
Class 10th D
Communication and its types
1) Based on Community Channel

Non Verbal Communication


Verbal Communication

Verbal Communication consists of Oral Communication,


Written Communication, Small group Communication
Oral communication consists of Interpersonal
Communication and Public Speaking
2) Based on Style and Purpose

Formal Communication
Informal Communication
Communication Cycle
Sender
Ideas or Message
Encoding
Communication Channel
Receiver
Decoding
Feedback
7C’s of the Effective Communication
Clarity
Completeness
Conciseness
Consideration
Correctness
Concreteness
Courtesy
Feedback and its Importance
Written Feedback
Oral Feedback
Positive Feedback
Negative Feedback
Specific Feedback
Non Specific Feedback
Importance of Feedback
It helps in improving the performance
It gives the facility for continuous learning
It helps in achieving goals on time
It enhances the qualities of an individual
It improves the work relationship
It helps in better decision making
It helps in recognizing the strengths and weaknesses
of an invidual.
Barriers to Effective Communication
Physical Barriers
Language Barriers
Gender Barriers
Attitudinal Barriers
Perceptual Barriers
Cultural Barriers
Emotional Barriers
Measures to overcome Communication
Barriers
Try to assess the needs of receiver
Hone your Active listening skills
Soften your tone and language
Encourage Feedback
Importance of Writing Skills
Phrase
Sentences
Parts of speech
Articles
Paragraphs
Phrase
Noun Phrase
Verb Phrase
Adjective Phrase
Sentences
Simple Sentence
Compound Sentence
Complex Sentence
Declarative Sentence
Imperative Sentence
Interrogative Sentence
Exclamatory Sentence
Parts of speech
Noun
Pronoun
Adjective
Verb
Adverb
Preposition
Conjunction
Interjection
ARTICLES
Definite Articles
Indefinite Articles
Construction of a paragraph
Order
Unity
Coherence
Completeness
Punctuation Marks
Full stop ( . )
Comma ( , )
Question Mark ( ? )
Exclamation Mark ( ! )
Apostrophe ( ‘ )
Active and Passive voice
Example 1
Active Voice – The teacher praised a student
Passive Voice – A student is praised by the teacher.
Example – 2
Active Voice – The boy was washing the clothes
Passive Voice – The clothes were being washed by the
boy.
Capitalization
For the first word of a sentence.
For names, proper noun, and pronoun
For directions, days, months and holidays
For language, cities and countries
For titles of b0oks and movies as well as of people
For Quotations
Thank You

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