Professional ethics and

responsibilities
Institution:
Student’s name:
Date:
 PROFESSIONAL ETHICS AND
RESPONSIBILITIES OF INTERMEDIARIES
• Protecting customers and clients from financial losses.
• Has the responsibility to assess and make updates on their corporate culture.
• Ensure they are ultimately responsible of transactions and activities between the clients and the
organizations (Carter & Mahallati, 2019).
 PROFESSIONAL ETHICS AND
RESPONSIBILITIES OF INTERMEDIARIES
• Ensure members of staff ensure comply with ethical practice.
• Maintain confidentiality over clients’ personal information.
• Example: an investment banker is responsible of the transactions between the client and the
bank.
PROFESSIONAL ETHICS AND RESPONSIBILITIES
AND LOYALTY OF MANAGERS

• Ensure there is no self-interest problem when dealing with concerns and needs of the employees.
• Treat the employees with utmost respect, fairness and honesty;
• Serve as exemplar leaders to the employees in ethical values (Park et al, 2017).
PROFESSIONAL ETHICS AND RESPONSIBILITIES
AND LOYALTY OF MANAGERS

• Enhance trust in the employees by keeping promises and commitments.

• Build the reputation of the organization by motivating the employees to be competitive and
productive.
• Involve the employees in important decisions concerning their jobs and roles in the organization.
• Example: Managers should engage the employees on layoff decisions in the organization.
 PROFESSIONAL ETHICS AND
RESPONSIBILITIES OF EMPLOYEES TO THE
COMMUNITY
• The employee should be transparent when dealing with customers and members of the
community.
• The employee should conserve the environment when carrying out the employment roles in the
organization (De Roeck & Farooq, 2018).
• Example: An employee should observe waste management laws and regulations when disposing
waste.
 Reference
Carter, D. P., & Mahallati, N. (2019). Coordinating intermediaries: The prospects and limitations of
professional associations in decentralized regulation. Regulation & Governance, 13(1), 51-69.
Park, E., Kim, K. J., & Kwon, S. J. (2017). Corporate social responsibility as a determinant of
consumer loyalty: An examination of ethical standard, satisfaction, and trust. Journal of Business
Research, 76, 8-13.
De Roeck, K., & Farooq, O. (2018). Corporate social responsibility and ethical leadership:
Investigating their interactive effect on employees’ socially responsible behaviors. Journal of
Business Ethics, 151(4), 923-939.