Introduction to

Organizational Behavior
1
Contents..

1. What is OB?

2. Disciplines that contribute to OB

3. Challenges and opportunities in OB

4. Developing an OB Model
 Management • Planning, Organizing, Leading, Controlling
Functions
Management • Interpersonal roles, Informational roles,
Roles* Decisional roles

Management • Technical, human, conceptual

Skills
*
1. What is OB?

2. Disciplines that contribute to OB

3. Challenges and opportunities in OB

4. Developing an OB Model
Organizational behavior

A field of study that investigates the

impact that individuals, groups, and
structure have on behavior within
organizations, for the purpose of
applying such knowledge toward
improving an organization’s
effectiveness.
1. What is OB?

2. Disciplines that contribute to OB

3. Challenges and opportunities in OB

4. Developing an OB Model
 Contributing Disciplines to OB

Many behavioral sciences

have contributed to the
development of
Organizational
Psychology
Behavior

Sociology

Social Anthropology
Psychology
1. What is OB?

2. Disciplines that contribute to OB

3. Challenges and opportunities in OB

4. Developing an OB Model
Challenges and Opportunities for
OB
 Challenges and Opportunities for OB

Responding to Economic Pressures

Responding to Globalization

Managing Workforce Diversity

 1. Responding to Economic Pressures

Effective management is critical

during hard economic times.
Managers need to handle
difficult activities such as firing
employees, motivating
employees to do more with Good times
less, and working through the
stress employees feel when
they are worrying about their Bad times
future.
OB focuses on issues such as
stress, decision making, and
coping during difficult times.
 2. Responding to Globalization

• Increased foreign assignments

• Working with people from
different cultures
• Overseeing movement of jobs
to countries with low-cost
labor
• Adapting to differing cultural
and regulatory norms

https://www.youtube.com/watch?v=TMDOtj9dnSU
3. Managing Workforce Diversity

• The people in organizations are becoming more

heterogeneous demographically
• Globalization – different countries
• Diversity – within countries
Some other challenges and
opportunities
• Improving Customer Service
• Improving People Skills
• Working in Networked Organizations
• Using Social Media at work
• Enhancing Employee well-being at work
• Creating a Positive Work Environment
• Improving Ethical Behavior
1. What is OB?

2. Disciplines that contribute to OB

3. Challenges and opportunities in OB

4. Developing an OB Model
 Summary
• Definition
• Disciplines contributing to OB
• Challenges & Opportunities
• OB Model
Reference:
Buckingham, Marcus (2005). What great
managers do, Harvard Business Review, March
2005, pp. 70-79
 What great managers do?
Average • Play checkers Great leaders discover The
managers what is universal and • Jeffrey
game • Genoa
capitalize on it.
of • Manjit
Great • Play chess
managers chess

Great Identifying and capitalizing on each The Three levers

Managers person’s uniqueness saves time
are • Make the most of strengths
romantics Capitalizing on uniqueness makes each • Trigger good performance
one more accountable • Tailor to learning styles –
Builds a stronger sense of a team – Analyzer – Doer - Watcher
creates interdependency
Introduce healthy degree of disruption