1

Manajemen Patient
Safety
 Biologis
Psikologis

WHO, diakses 10 September 2021

Latar Belakang Manajemen Patient Safety

10 Facts about patient safety:

1. One in every 10 patients is harmed while receiving hospital care
2. The occurrence of adverse events due to unsafe care is likely one of the 10
leading causes of death and disability across the world
3. Four out of every 10 patients are harmed in primary and outpatient health care
4. At least 1 out of every 7 Canadian dollars is spent treating the effects of patient
harm in hospital care
5. Investment in patient safety can lead to significant financial savings
6. Unsafe medication practices and medication errors harm millions of patients
and costs billions of US dollars every year
7. Inaccurate or delayed diagnosis is one of the most common causes of patient
harm and affects millions of patients
8. Hospital infections affect up to 10 out of every 100 hospitalized patients
9. More than 1 million patients die annually from complications due to surgery
10. Medical exposure to radiation is a public health and patient safety concern

WHO, diakses 10 September 2021

 Tujuan
Objectives of World Patient Safety Day 2020

•Raise global awareness about the importance of health worker safety

and its interlink ages with patient safety

•Engage multiple stakeholders and adopt multimodal strategies to

improve the safety of health workers and patients

•Implement urgent and sustainable actions by all stakeholders which

recognize and invest in the safety of health workers, as a priority for
patient safety

•Provide due recognition of health workers’ dedication and hard work,

particularly amid the current fight against COVID-19
WHO, diakses 10 September 2021
 Rumah sakit memiliki Standar

• SNARS (STANDAR NASIONAL AKREDITASI

RUMAH SAKIT)
• JOINT COMMISSION INTERNATIONAL (JCI)
 Lanjut….
Kebijakan
1. PMK-No-129-tahun-2008-tengan-SPM-RS-
lengkap
2. SK Direktur Jenderal Pelayanan Medik,
No.YM.00.03.2.6.7637 tahun 1993
3. American Nurse Ascociation
 PERAWAT MELAKUKAN
APA?

ASUHAN
KEPERAWATAN
PELAYANAN
KEPERAWATAN
 Mutu ASUHAN KEPERAWATAN
SK Direktur Jenderal Pelayanan Medik,
No.YM.00.03.2.6.7637 tahun 1993 telah menetapkan
"Standar Asuhan Keperawatan di Rumah Sakit“:
1.Pengkajian
2.Diagnosa
3.Rencana
4.Intervensi
5.Evaluasi
6.Catatan Asuhan Keperawatan (Manual/Komputerisasi)
 Lanjut

Pemenuhan
14 Kebutuhan Dasar Manusia
ASPEK yang diperhatikan

INPUT PROSES OUTPUT

 INPUT

• MAN (SDM-SUMBER DAYA MANUSIA)

• MATERIALS (SARANA PRA SARANA)
• METHODE (METODE ASUHAN KEPERAWATAN)
• MONEY (DANA)
• MARKET (PEMASARAN, PROMOSI)
 PROSES

SEMUA YANG BERKAITAN DENGAN PROSES ASUHAN

KEPERAWATAN

DOKTER PERAWAT ANALIS

APOTEKER REKAM MEDIK PROFESI LAIN
Mutu PELAYANAN
IMN 1- Kepatuhan Identifikasi pasien
IMN 2 - Emergency Respon Time
IMN 3 - Waktu Tunggu Rawat Jalan
IMN 4 - Penundaan Operasi Elektif
IMN 5- Kepatuhan Waktu Visite DPJP
IMN 6 - Pelaporan Hasil Kritis Laboratorium < 30 Menit
IMN 7 - Kepatuhan Penggunaan Formularium Nasional
IMN 8 - Kepatuhan Kebersihan Tangan
IMN 9 - Kepatuhan Terhadap Clinical Pathway
IMN 10 - Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh
IMN 11 - Kepuasan Pasien dan Keluarga
IMN 12 - Kecepatan Respon Terhadap Komplain
IMN 13 - Kepatuhan Penggunaan Alat Pelindung Diri (APD)
STANDAR NASIONAL INDIKATOR
MUTU PELAYANAN
SELESAI
 Daftar Pustaka
• WHO
• American Nurse Ascociation