Innovation And New

Technology
 BELLABOT
• BELLABOT is Developed by Pudu Robotics,
the BellaBot is an innovative delivery robot
that may can be used at restaurants around
the world. Once activated, it can easily
move, orient and navigate autonomously in
highly dynamic, crowded environments. It
comes equipped with intelligent induction
trays that can be used to deliver food to 3-
4 tables at a time. After arrive at the set
table, the light strip beside the tray starts
to flash, reminding patrons to pick up the
food.
 Online Shopping
• Online shopping is the activity or
action of buying products or
services over the Internet. It
means going online, landing on a
seller’s website, selecting
something, and arranging for its
delivery. The buyer either pays for
the good or service online with a
credit or debit card or upon
delivery.
Benefits of online shopping
• Convenience. The convenience is the biggest
perk. Where else can you comfortably shop at midnight
while in your pajamas? There are no lines to wait in or
shop assistants to wait on to help you with your
purchases, and you can do your shopping in minutes.
Online shops give us the opportunity to shop 24/7, and
also reward us with a ‘no pollution’ shopping experience

• Price comparisons. Comparing and researching

products and their prices is so much easier online. Also, we
have the ability to share information and reviews with other
shoppers who have firsthand experience with a product or
retailer.

• No need to travel. People don't usually like to move

a lot to get what they want. Of course, nothing can compete
with experience of going to a cloth boutique and buying what
you want, but normally people just don't want to travel. 
 SELF ORDERING
KIOSK

• A kiosk ordering system allows contact-

free ordering for customers that is easy
and convenient to use. Kiosk system
have grown tremendously in popularity
due to a growing need for more
automated ordering that is also safe and
convenient.
 Parts of a Kiosk Ordering
System

1. Enclosure: This is the “skeleton” of the system

which houses the display and various components
such as keypads, credit card readers, and bill
collectors.
2. Software: Software is the brain of the kiosk, which is
what tells the components and display how to
function together to complete various operations,
such as processing payments or mapping a location.
 Parts of a Kiosk Ordering System

3. Display: A digital screen that can be static,

interactive, or non-touch. For ordering kiosks, the
display would almost always be interactive with
touchscreen functionality.
4. Components & Integrations: These are parts that
allow physical functionality, such as PAYMENTS to be
made via bill collection or credit card reader, or
TICKETS and receipts to be printed.
 WHO USES KIOSK
ORDERING SYSTEM

Restaurants: Fast Food/QSR:

Food ordering kiosks Fast food (also known as

provide fast casual and sit-
down restaurants with the
option to offer guests a
way to order without the
assistance of a server.
“quick service” or “QSRs) and
fast casual RESTAURANTS
UTILIZE ORDERING
KIOSKS that allow guests to
order at the front of the
restaurant, before taking a seat.
BENEFITS OF A KIOSK
ORDERING SYSTEM

1. LOWER
OVERHEAD

2. BETTER
FASTER

3. SOCIAL
DISTANCING
Examples of major fast companies
using order systems