Communication Cues: Verbal

and Non-verbal Language

Verbal Language - Verbal language consists of symbols such as
letters, words, and other marks that you need to subject to
language or grammar rules for a coherent or organized means of
understanding or expressing ideas.

Non-verbal Language - As with other aspects of communication,

norms for non-verbal communication vary from country to country
and also among cultures within a particular country. Some nonverbal
communication behaviors appear to be somewhat innate because
they are universally recognized.
 
1. Body Movements
 1. Body Movements / Body Kinetics

They come in the

following categories:

a.EMBLEMS – these are

body movements which
have direct translation
into words.

Ex . Thumbs up
 b. Illustrators
These are used to
accent, emphasize or
reinforce words.

Ex. Pointing fingers

when giving direction
 c. Regulators
These are signs showing
control at the back and
forth natures of speaking
and listening.

Ex head nods, hand

gestures, shifts in
posture during
interaction
 d. Display of feelings
A persons face or body
movements may
convey how intense
his emotions is.

Ex. Tight hug signify an

intimate relationship
 e. Adaptors
These are non- verbal ways used in adapting to the
communication situation.

Ex. A woman visited a friend’s house and when she

was there, she started picking up scattered things on
the floor. She implied that her friend could hardly
clean her house
2. Paralanguage-refers to the ways of saying
something. It includes the characteristics as:

• Rate – speed of speaking

• Pitch – highness/lowness of tone
• Volume- loudness
• Quality- pleasing / unpleasing sound
3. Body Types can also communicate a
message

a.Ectomorphs (thin people)

b.Endomorphs ( fat people)
c.Mesomorphs ( athletic people)
 4. Attractiveness can get positive
response than those who are
perceived not to be attractive.
Physical attributes of a person may
mean something to the people
around her.
 5.Body Adornment involves form of
clothing, make up, jewelry and hairstyle

Ex. An applicant who is dressed

appropriately might likewise be hired
than those who are not.
 6. Space and Distance/ Proxemics
It concerns the way a person uses the space
around him as well as the distance where he
stands. It may be explained through the following:

a.Intimate distance
b.Personal distance
c.Social distance
d.Public distance
7. Touch- the kind of touch used in communication
reflects meaning about the relationship between
the sender and the receiver.

The more intense the relationship, the more

frequent and more intimate the touch
 8. Time

There are two

kinds of people
based on time;
punctual and
late
COMMUNICATIVE
COMPETENCE
 CULTURAL
IGNORANCE
The Cost of Cultural Ignorance
 
Communicators who fail to realize that persons from
different cultures may not look, think, or act as they
themselves do run the risk of having those with whom
they interact judge them to be insensitive, ignorant, or
culturally confused. The culturally confused pay a high
price. Cultural misunderstandings often lead to lost
opportunities and increased levels of tension between
people.
Accommodation – It is the means by which co-culture
members maintain their cultural identity while striving to
establish relationships with members of the dominant
culture.
 
Assimilation – It is the means by which co-culture members
attempt to fit in with members of the dominant culture.
 
Co-cultures – It refers to group of people who differ in some
ethnic or sociological way from the parent culture.
Collectivistic Cultures – It refers to cultures in which group
goals are stressed.
 
Cultural Imperialism – It is the expansion of dominion of
one culture over another culture.
 
Cultural Pluralism – It is the adherence to the principle of
cultural relativism.
 
Cultural Relativism – It refers to the acceptance of other cultural
groups as equal in value to one's own.
 
Culturally Confused – It refers to the lacking an understanding of
cultural difference.
 
Culture – It is a system of knowledge, beliefs, values, customs,
behaviors, and artifacts that are acquired, shared, and used by
members during daily living.
 
Diversity – It refers to the recognition and valuing of
difference such factors as age, gender, race, ethnicity, ability,
religion, education, marital status, sexual orientation and
income.
 
Ethnocentrism – It is the tendency to see one's own culture
as superior to all others.
 
Globalization – It refers to the increasing economic, political,
and cultural integration and interdependence of diverse
cultures.
 
High-context Communication – It is a tradition-bound
communication system which depends on indirectness.
 
High-power-distance Cultures – It pertains to the cultures based
on power differences in which subordinates defer to superiors.
Individualistic Cultures - It pertains to the cultures in which
individual goals are stressed.
 
Intercultural Communication – It is the way of interpreting
and sharing meanings with individuals from different
cultures.
 
Interethnic Communication – It refers to the interaction
with individuals of different ethnic origins.
International Communication. It refers to the communication
between persons representing different nations.
 
Intracultural Communication. It refers to the interaction with
members of the same racial or ethnic group or co-culture as
yours.
 
Interracial Communication - It is the way of interpreting and
sharing of meanings with individuals from different races.
Low-context Communication – It is a system that encourages
directness in communication.
 
Low-power-distance Cultures – It pertains to the cultures that
believe that power should be used only when legitimate.
 
Masculine Cultures - It pertains to the cultures that value
aggressiveness, strength, and material symbols of success.
Melting-pot Philosophy – It is the view that
different cultures should be assimilated into the
dominant culture.
 
Multiculturalism – It refers to the engagement
with and respect toward people from distinctly
different cultures.
Prejudice – It is a positive or negative prejudgment.
 
Separation – It is the means co-culture members use
to resist interacting with members of the dominant
culture.
 
 Group Activity

• IN A FORM OF A SKIT THINK FOR A SCENARIO

THAT WILL SHOW CULTURAL IGNORANCE AND
HOW DO THE PEOPLE ADDRESS AND FIND
REMEDY TO COPE UP WITH THIS.
• EXPLAIN AND DISCUSS AFTER.
 ASSIGNMENT

• Visit and Log in on the Canvas

 

1. Read the essay, “The Flight from Conversation” by Sherry Turkle

2. Do/Answer the following:
a. Identify the main idea of the essay.
 
 
b. How does the writer support the main idea? Enumerate the examples provided.
 
 
c. According to the writer, what is the difference between “conversation and connection?”
What does face-to-face conversation teach us? How?
 
 
d. What does “being alone together mean”? Cite specific instances.
 
 
 e. Explain the title. What does the “flight from conversation” do to us?
 
 
f. Explain the following lines:
 
f. 1 “We expect more technology and less from one another”
 
f. 2 “I shall, therefore I am”
 
 
g. What does the writer suggest we do so we can make room from
conversations?