TRAINING COURSE

TRAIN THE TRAINER

 OBJECTIVES
 Structure of the training process
 Training methods
 WHAT TRAINING IS?

 Transmitting a package of
information in order to
modify knowledge and
performance of people
involved
 TRAINING PROCESS

 Exposure of the goals

 Interest’s captivation
 The basic idea
 Supporting the presented ideas
 Rehearsal and action plan
ACTIVITY REQUIREMENTS

 Knowledge and experience

 Training skills
 Involvement and participation
 EXPOSURE OF OBJECTIVES
 Consider participants as clients
 Plan
 Think before you start the presentation
 DOME

 Diagnosis
 Objective
 Method
 Evaluation
 PREPARING = SUCCESSFUL
TRAINING
 Preparing the course program
 Preparing logistics
 Psychic preparation
 Physical preparation
 TRAINING METHODS
 Lecture
 Demonstration
 Discussion
 Questions and answers
 Case studies
 Role – play
 Simulations
 ROLE - PLAY
 Instruct participants remained as observers
 Interrupt the exercise if it does not work
properly
 Allow time for the exercise evaluation
 Feedback on training ideas
 ROLE – PLAY
 Choose a real situation
(problem, conflict)
 Describe the situation,
tasks, roles
 Use only volunteers
 Explain the role of
this exercise and
related ideas
 Prepare the scene
and the observers
 Give preparing time
for the involved ones
 TRAINING SUPPORT
 Written
 Audio
 Audio – video
 Visual
 Computer
 FLIP CHART
 Write big, bold and slightly
 Title
 Use dark colored pens
 Up to 8 words per line and a maximum of 8 lines
 Draw
 Prepare in advance complex sheets
 Change sheet for any new idea
 PROJECTORS
 Limit a slide for maximum 5 ideas
 Color and design
 Present the basic ideas
 Graphics, tables, diagrams
 ATTRACT THE INTEREST
 Explain why the course is necessary
 Highlight the benefits
 References to common goals and
problems
 HOW ADULTS LEARN
 If they want and if the necessity exists
 Linking the training by previous, present
and future experience
 Practicing what they receive as information
 Helped and guided
 In a relaxed and neutral
framework
DIFFICULT TRAINEES
 Mr. “Interruption”
 Mr. “Waterfall”
 Mr. “Negativist”
 Mr. “Whisper”
 Mr. “Quiet”
 BASIC IDEA

 Keep a simple exposure

 Summarize information
 10 GOLDEN RULES IN TRAINING
 Show enthusiasm
 Address your participants by name
 Pay attention and show interest
 Exaggerate non-verbal language
 Don’t read
 Leave time for thinking
 Training has to be pleasant
 KISS (keep it short and simple)
 Don’t start contradictory discussion
 Share your own experience
 TRAINING CLIMATE
 Small group (2 – 5 persons)
 Big group (8 – 40 persons)
 Intergroup
 BEHAVIOR MODEL
 Spontaneous
 Flexible
 Aggressive
 Leader
 Supportive
 Logical
 SUPPORT THE IDEAS YOU
PRESENTED
 Structure information on categories
 Ordered and logical presentation of ideas
 Use “bridges”
 Limit the details to essential
 Use appropriate language
 PRESENTATION MODE
 Stay on the same page with participants
 Be flexible during presentation
 Don’t forget the final objective
 Use your skills to communicate:

• Enthusiastic and energetic

• Voice tone and inflection
• Natural body language
• Relaxed
 COMUNICATION
 Purpose (concrete information)
 Mode of transmission the information (non
verbal language)
 Climate
 Timing
 Evaluation
 Increase efficiency (strategy)
 COMUNICAREA
 100% - what I want to say
 What I say
 What he hears
 What he understands
 20% - what he remembers
 COMMUNICATION
 Reactions
 Knowledge
 Performance on field
 Results at the organization level
NON VERBAL LANGUAGE
 Moves
 Voice
 Pauses in presentation
 Visual contact
 Body language
 REVIEW AND MAKE A PLAN OF
ACTION
 Quick rehearsal
 Formulate a clear and direct action plan
 TRAINING EVALUATION

 Reactions
 Knowledge
 Performance on field
 Results at the organization level