INTERNATIONAL PERFORMANCE

MANAGEMENT
 INTERNATIONAL PERFORMANCE
MANAGEMENT
• Performance Management is a process that enables and MNC to evaluate and bring
continuous improvement of individuals, Subsidiary units and corporate performance against
clearly defined, pre-set goals & targets.
• It focuses on assessment of expatriate performance

Who conducts the Appraisals ?

 Immediate Supervisor
 Subsidiary Manager
 Subsidiary CEO
 Parent Company Evaluator
PERFORMANCE MANAGEMENT PROCESS OF EXPATRIATE

1. Linkage to organizational strategy

2. Setting Individual performance goals
- Follow SMART principle
3. Variables impacting performance
- Compensation package - Headquarter Support
- Host Environment - Cultural Adjustment
4. Appraising the performance
5. Providing Feedback
6. Opportunities for Improvement
7. Linking rewards and results
 CHALLENGES OF INTERNATIONAL PERFORMANCE
MANAGEMENT

 Environmental variations
 Standard format versus customized format
 Time and distance
 Rater’s Competence & Rater’s Bias
 Inconsistency of implementation
 Uniformity of Data of Performance
 Varied levels of maturity
 Total Company versus Customized format
 Validity of performance criteria
 CONCLUSION
• International performance appraisal to be effective should be close to
the ground realities of the country where the employee concerned is
working. Global performance appraisal should not be like local
performance appraisal for domestic company.
• Therefore, it should be customized for the country, company and the
employee. Performance management should aim at improving the
skills rather than making employees redundant.
Thank you