AND COMPASSIONATE SOURCING AND PROCUREMENT PROCUREMENT Procurement is the process of sourcing and acquiring the goods and services a company needs to fulfill its business model. Business procurement requires preparation, solicitation/acquisition, and payment processing, which usually involves several departments/areas of a company. Competitive bidding is usually a part of most large scale procurement processes involving multiple bidders. PROCUREMENT Procurement is sometimes referred to as “the five rights”, “getting the right quality, in the right quantity, at the right time, for the right price, from the right source” IMPORTANCE OF PROCUREMENT 1. Whenever an organization takes a decision to stop performing a function, it is the responsibility of Procurement to buy certain goods or services that were previously produced by the firm in- house Examples include: Cafeteria and food services Facilities maintenance, and janitorial services Information technologies Logistics and transportation services IMPORTANCE OF PROCUREMENT
2. Involved in resolving disputes between the
requesting departments and suppliers 3. Responsible for adjusting rejected purchases, controlling costs, and making replacements. 4. For operating effectively the Procurement must become a coordinator representing the interests of the company, and not solely those of Ordering Department. IMPORTANCE OF PROCUREMENT
5. Increase in material costs
6. Reduced profit margins 7. Free market competition 8. Growth of internet 9. Emergence of extended enterprise concept, where the organization’s success is seen resulting from not only it’s own efforts but also from the effectiveness of all participants in the supply chain 10. Keeping the core competence in-house and outsourcing all other functions 11. Keep inventories low for maintaining or achieving high turnover ratios, yet always have material ready for production use. OBJECTIVES OF PROCUREMENT 1.Provide uninterrupted flow of materials, supplies, and services required to operate the organization 2. Assure the economic supply through the procurement of goods, supplies, and services to keep the company in operation. 3. Contribute to profits by efficiently controlling the total cost to the operation 4. Keep inventory investment and loss at a minimum. 5. Maintain and improve quality. OBJECTIVES OF PROCUREMENT 6. Standardize, where possible, the items bought and the processes used to procure them. Standardization refers to agreeing on a common specification or process e.g., across an organization, an industry, a nation, or the world. Standardize capital equipment, materials, MRO (maintenance, repair, and operating supplies), and services purchases. Standardization results in shortened cycle time, lower transaction costs, etc. OBJECTIVES OF PROCUREMENT 7. Purchase required items and services at lowest total cost of ownership. 8. Accomplish supply objectives at the lowest possible operating costs. 9. Achieve harmonious, productive internal relationships. 10. Operate as efficiently and as economically as possible. Inefficiencies represent waste, and lead to excessive operating costs and unnecessarily high total cost of ownership OBJECTIVES OF PROCUREMENT 11. Improve the Organization's competitive position. Contributing to the overall organizational strategy, goals, and objectives. Identify opportunities in the supply chain to improve revenue, asset management, and cost reduction Provide access to new technologies, and design flexible delivery arrangements, fast response times, access high quality products or services, and product design and engineering assistance. OBJECTIVES OF PROCUREMENT
12. Constantly look for opportunities in the supply
chain to provide a superior value proposition for the customers PROCUREMENT PROCESS Step 1: Need Recognition Step 2: Specific Need standards to help determine specifications. Part numbers. Business must specify the necessary product by using identifiers such as color or weight. Requirement Specification is prepared by User Department. Requisition (written order for goods or supplies) PROCUREMENT PROCESS Step 3: Source Options Vendor list. Search for a supplier using purchase orders or magazines, the Internet or sales representatives. The company will Qualify the suppliers to determine the best product for the business. PROCUREMENT PROCESS Step 4: Price and Terms Usually the business will look into three suppliers before it makes a final decision. Request For Quotation Bid evaluation and negotiation REQUEST FOR QUOTATION (RFQ) Request For Quotation (RFQ) is a competitive bid document used when inviting suppliers or contractors to submit a price bid products or services where the requirements are standardized or produced in repetitive quantities. An RFQ is often used for high-volume/low- value items and should be completed more quickly than an RFP. The buyer must provide a technical specification as well as his commercial requirements. The document may sometimes be referred to as an Invitation to Bid or Invitation to Tender. PROCUREMENT PROCESS Step 5: Purchase Order The purchase order is used to buy materials between a buyer and seller. It specifically defines the price, specifications and terms and conditions of the product or service and any additional obligations. Purchase order (a commercial document and first official offer issued by a buyer to a seller, indicating types, quantities, and agreed prices for products or services the seller will provide to the buyer) PROCUREMENT PROCESS Step 6: Despatching PO The purchase order must be delivered, usually by fax, mail, personally, email or other electronic means. The recipient then acknowledges receipt of the purchase order. Both parties keep a copy on file Procurement Process: Step 7: Expediting Expedite if there are any delays. The issues most often noted include payment dates, delivery times and work completion.
Step 8: Receipt and Inspection of Purchases
The recipient accepts or rejects the items. Acceptance of the items obligates the company to pay for them. Procurement Process: Step 9: Invoice Approval and Payment Three documents must match - the invoice itself, the
receiving document and the original purchase order.
The agreement of these documents provides
confirmation from both the receiver and supplier.
Any discrepancies must be resolved before the
recipient pays the bill.
Usually, payment is made in the form of cash,
check, bank transfers, credit letters or other types of
electronic transfers. PROCUREMENT PROCESS: Step 10: Record Maintenance In the case of audits, the company must maintain proper records. These include purchase records to verify any tax information and purchase orders to confirm warranty information. Close out document - ensure that contractors performed in accordance with the terms, conditions, and specifications of their contracts or purchase orders. UNDERSTANDING AND CONVEYING REQUIREMENTS Unless you can describe to a supplier exactly what you need, the procurement process will not be successful. Specification for materials or a statement of work (SOW) for services. Most commonly, it is the Internal user who generates requirement —and it is the procurement professional’s responsibility to ensure that it is properly conveyed to the supplier in the procurement document (such as the purchase order or contract). UNDERSTANDING AND CONVEYING REQUIREMENTS 1.MATERIAL OR SERVICE. This describes what it is you expect to receive from the supplier. This description can be provided in the form of a specification or an SOW, a drawing, a part number, or the nomenclature of an off-the-shelf or brand- name part. Quantity and the quality of the purchases is basis for approving payment and must be easy for third parties such as receiving personnel, finance, and auditors to understand the transaction UNDERSTANDING AND CONVEYING REQUIREMENTS b) SPECIFICATION. A specification contains a technical description of the material being purchased. It can be a reference to a supplier’s stock number or a brand name. It can also refer to an engineering drawing (or a set of drawings) provided by the user that shows the part or assembly with call-outs for the type of materials required and all necessary dimensions to produce the part. UNDERSTANDING AND CONVEYING REQUIREMENTS b) SPECIFICATION. In the case of chemicals and other formulated and processed materials, the specification can be tendered as a recipe or in compositional format. UNDERSTANDING AND CONVEYING REQUIREMENTS (c) STATEMENT OF WORK (SOW). The SOW describes the requirements for a service. It may be stated in detailed and prescriptive format, describing not only what needs to be done but the method to be used and how often the service must be done as well. Or it may simply be stated in terms of expected outcomes. Frequently, the SOW also contains a set of metrics describing the level of performance required. These are called key performance indicators UNDERSTANDING AND CONVEYING REQUIREMENTS (d) TIME This indicates the date when you expect to receive the product or service you’re procuring in the procurement document. The document must clearly state delivery or work completion date. UNDERSTANDING AND CONVEYING REQUIREMENTS (e) PRICE AND PAYMENT TERMS. You’ll need to include exactly how much your organization has agreed to pay for the specified product or service in the requirement so that you avoid misunderstandings and can clearly determine your organization’s financial obligation. The procurement document should also specify when payment is due. This is usually expressed as a net number of days, such as Net 30 or Net 45. UNDERSTANDING AND CONVEYING REQUIREMENTS (e) PRICE AND PAYMENT TERMS. The discount period is often expressed as a formula: 2/10 Net 45 This means that if payment is made within 10 days, a 2 percent discount can be taken, but the total balance is nevertheless due in 45 days. This indicates the date when you expect to receive the product or service you’re procuring in the procurement document. UNDERSTANDING AND CONVEYING REQUIREMENTS (f) SHIPPING DESTINATION, METHOD, AND TERMS. Specific carrier to transport Level of service—overnight air, second-day air, ground, and so on—and indicate if the supplier is to bill your account, pay for it, and then bill your organization or absorb the freight cost outright. Exact destination of the shipment and the point at which the ownership of the goods, or title, transfers from the seller to the buyer. AUTOMATING YOUR PROCUREMENT STRATEGY WITH E-PROCUREMENT E-Procurement A mobile app that helps you request, approve and receive goods. Vendor management and vendor performance tracking. Data exporting into your accounting system AUTOMATING YOUR PROCUREMENT STRATEGY WITH E-PROCUREMENT E-Procurement Procurement requesting function for everyone in the team Procurement workflows. Purchase order creation, approval, and storage. Approved vendor catalogues that every team member can access online. Approval system based on locations, departments and dollar thresholds, that are easy for employees and procurement managers to follow. PROCUREMENT – DUTIES SPAN OF CONTROL 1. Following are the decision areas of Procurement Department: a. Evaluate and select suppliers b. Review specifications c. Act as the primary contact with suppliers d. Determine the method of awarding purchase contracts PROCUREMENT – DUTIES SPAN OF CONTROL 2. Evaluate and select suppliers 3. Review specifications This helps avoid developing material specifications that only a user’s favorite supplier can satisfy Review of different requisitions may reveal that different users actually require the same material By combining purchase requirements, purchasing can often achieve a lower total cost PROCUREMENT – DUTIES SPAN OF CONTROL 4. Act as the Primary Contact with Suppliers 5. Determine the method of awarding purchase contracts 6. Impact on profitability. in improving the profitability of an organization, as it is responsible for 50-85% of the of the total amount spent in manufacturing firms and up to 35% in firms providing services. 7. Calculate ROI