ENG 1103 – ACADEMIC ENGLISH FOR HEALTH CARE

PROFESSIONAL
VIDEO PRESENTATION OUTLINE

EXCELLENT
GROUP B - BPS 15 HEALTHCARE
GROUP MEMBERS: PROFESSIONALS
1.NUR SAADIAH BINTI BADROLL HISHAM (2061201007)
2.SHANTHA A/P MARIAPPAN (2061201008)
3.CHEAMMALLA A/P THANGAVELLO (2061201010)
4.NURFATIHA NABILA BINTI KHAIRUL AZMAN (2061201001)
5.THARSHINI A/P MURUGAIAH (2061201004)
INTRODUTION ABOUT EXCELLENT
HEALTHCARE PROFESSIONAL (COVID-19)

Health professionals study, diagnose, treat and prevent human illness, injury
and other physical and mental impairments in accordance with the needs of
the populations they serve. They also conduct research and improve or
develop concepts, theories and operational methods to advance evidence-
based health care. Students will learn about legal responsibilities, ethical
issues, safety, infection control, communication, interpersonal behaviours,
wellness, and disease. During, the COVID-19 Pandemic , many patients
needing ICU care and ventilator to prop up converge criteria for treatment
set by standard triage. Apart from this, providers with overlapping skills are
often pressed into service .
 POINT 1 RESPONSIBILITY AMONG THE HEALTHACRE PROFFESIONAL WORKERS

Health workers are at the front line of the COVID-19 outbreak

response and as such are exposed to hazards that put them risk of
infection, sepsis. The responsibilities of excellent healthcare
professional workers, including the specific measures needed to
protect occupational safety and health.

SUPPORTING DETAILS
 Staff nurses and Doctors should wear proper PPE. This is
for when attend covid-19 patient and they must use
provided protocols to asses and treat the patient.
ELABORATION :

 Doctors and staff nurses should

provide or reinforce accurate infection
prevention, control and public health
information including to concerned who
have neither symptoms.
Point 2 Teamwork among the healthcare profession
• Where the team member merging their
observations, expertise and decision-
making responsibilities to optimize
patients’ care.
• Should work as a team member at the
workplace during the pandemic time by
taking the responsibilities to protect the
patient and environment safe from the
covid
An effective team
• health providers who work collaboratively
with patients and their caregivers—to the
extent preferred by each patient – to
accomplish shared goals within and across
settings to achieve coordinated, high-
quality care
• Lack of teamwork among healthcare
profession lead medical error while
treating so many people due to covid19
virus
Discipline Team-based
health care
POINT 3
Good communication skills when interacting with
patient

Supporting detail 1:
Effective communication is
the most important skill
which must required by the
frontliners
 Verbal and nonverbal- has a positive impact on
patient satisfaction, adherence and actual health
outcomes. Making eye contact and controlling the
tone of voice also is must when communicating with
patients.

 Appropriate body language, posture, and

simply adding a smile can go a long way in
nurse communication with both patients and
colleagues.   
  be able to explain disease processes,
medications, and self-care techniques to
patients and their families. 
Supporting detail 2:
As a frontline
healthcare workers
should be able to
educate patients

 Break down medical jargon into simple

terms. Education should be collaborative.
Ask patients questions and use teach-
back techniques when possible.
  The way communicating
with the patients by treating
Supporting detail 3: them with respect and
Show compassion to the dignity.
patients

 The healthcare frontliner should be

compassionate when the patient feels
depressed, helpless or even frightened by
using the good communicating skills.
 POINT 4
Empathetic and Emotional Stability
A.Show compassion to their patients and provide comfort 

Patients may find themselves in difficult or frustrating situations as they feel scared of this
virus
Health professional would respond kindly with empathy and try understand patients

B.Able to stay calm under pressure HEALTHCARE PROFESSIONAL

Understanding patients emotion without being personally affected

Due to numerous cases increases daily, the healthcare professional still can handle the cases

C.Still care for their patients

Some patient who sufffering due to covid-19 wont be in great state of mind and will show
negative attitude toward healthcare worker
Healthcare worker still being professional by treat kindly and care toward the patient
POINT 5
HONESTY
A. Healthcare worker have always be honest with their patient

• They wont lie because it involve patient life and it can be fatal

• So they have been trained to honest with their job to handle covid-19 cases.

B. Healthcare worker have be able to trust each other

• Healthcare professional would work together to make a great team work to handle covid-19 cases.

• Supportiveness from team also can make the team work more motivate and work hard to handle
the covid-19 patient.

C. Healthcare worker have willing to admit mistake

• Healthcare professional became a honest worker by immediately apologies and admit their fault
to patient if there's any mistake done by healthcare worker.

• Explain the mistakes to the patient to avoid misunderstanding .

 Conclusion

• Coping with covid-19 have develop great personality in every healthcare

professional as they handle with virus and patients

• Responsibility, teamwork, good communication skill, empathetic and honesty

characteristic in healthcare have develop healthcare to have a great personality.

• Hope : With all these great personalities of healthcare worker, hope the virus will be
reduced and resolved soon