Professional Documents
Culture Documents
UMBRELLA TERMS:
Access Economy
• Systems that enable people to pay for access to the
benefit of goods rather than needing to own them
outright.
• Focuses on delivering the benefit of access over
ownership. For example, people are able to access
media content easily from Netflix or Spotify, or
access a car from a car club like Zipcar.
Circular Economy
• Systems that generate the most efficient use of
resources by extracting maximum value from
products and materials while in use, and extending
longevity through reuse at the end of a lifecycle.
• Considers the benefit of maximizing the efficiency
of use of a product or material. For example,
people are able to buy used Patagonia items
through Yerdle, or recycle and repurpose their trash
with Terracycle and Preserve.
Collaborative
Consumption (1)
• Systems that reinvent traditional market
behaviours — renting, lending, swapping,
sharing, bartering, gifting — in ways and on a
scale not possible before the internet.
• Behaviour around exchanging assets changes
and becomes more efficient through technology.
Collaborative
Consumption (2)
• For example, Airbnb enables people to rent out
their homes and unused spare rooms to guests.
Zopa allows people to borrow money from not just
their family or friends but from beyond their social
circle. And eBay elevates the “garage sale” allowing
people to sell their unwanted things to people not
just in their locality but to people with access to the
internet.
Collaborative
Economy (1)
• Systems that unlock value from underused
assets by matching ‘needs’ and ‘haves’ in
ways that bypass traditional intermediaries
and distribution channels.
• Focuses on circumventing the traditional
intermediaries to change the dynamics of
supply and demand.
Collaborative
Economy (2)
• For example, Vandebron enables people to buy
their power directly from independent energy
producers. Food Assembly allows people to buy
their fresh produce from local farmers. Upcounsel
allows people to select and hire an attorney
directly from a marketplace. Uber enables people
to get car rides directly from Uber drivers in the
vicinity.
Gift Economy
• Systems that enable goods or services to be given
without any immediate payment or expectation of
future quid pro quo.
• Facilitates true gifting of a product or service. For
example, Freecycle enables networks of people
who want to give and get stuff for free, Impossible
enables people to give away their time, skills and
objects within the social network, and Couchsurfing
enables people to connect with locals to stay on
their couch for free.
Gig Economy
• Systems that break up a traditional company ‘job’
into individual ‘gigs’ that independent workers are
paid to do for a defined time.
• Changes the nature of work, and the worker
relationship between the provider, customer and
intermediary platform. For example, TaskRabbit
pays task runners for every singular task they fulfil.
Uber pays drivers per ride they give passengers.
Postmates pays workers per delivery they are able
to take.
On-Demand Economy
• Systems that instantly match buyers and sellers
to deliver goods and services immediately when
people need them.
• focuses on time-based benefits such as
immediate convenience or instant gratification.
Instacart allows people to get their groceries
delivered in an hour as Drizly does with liquor.
Amazon Prime membership expedites shipping.
Peer Economy
• Systems that connect buyers and sellers facilitating
the exchange of assets directly between individuals.
• Uses a genuine peer-to-peer mechanism. For
example, Transferwise matches people based on
the currency they have and require in order to
make a currency swap. Etsy connects makers of
crafts with buyers looking for unique or handmade
products. Lyft connects people looking for a car ride
with everyday drivers offering services.
Rental Economy
• Systems that enable people to rent assets for a
fee rather than needing to own them outright.
• Asks for a fee in exchange for rental of a good.
For example, Rent The Runway allows people to
rent designer clothes, Chegg allows people to
rent textbooks, and Getable allows companies to
rent construction equipment.
The model that describes the ownership of an
asset and how it is distributed from provider to
customer.
Transaction Models
• Business-to-business: Models where
businesses monetize the idling capacity of
their existing assets and transact the value
with other businesses. For example, Cohealo
and Storefront
Revenue Models
• Service fees: A company takes a percentage of
the total transaction for successfully matching
two sides of marketplace (e.g. hosts and
guests, buyers and sellers, drivers and
passengers).
Market Mechanisms
Platforms
The network, marketplace or
other digitally-enabled
mechanism used to facilitate
an exchange.
• Co-Creation (or Co-Design): Companies ask
outside experts or customers to participate in
the design or production of goods or services.
For example, the T-shirt company Threadless
Market Participants
Customers
People on the demand side of a
marketplace wanting goods and
services.
Providers
People on the supply side of
marketplaces providing goods
and services.
Providers are also commonly referred to as:
• Sellers: People who make the final sale of
goods and services and not necessarily need
to be the producers or makers of the goods
and services. For example, eBay sellers.
• Micro-earners: People who take on a range of
tasks or ‘gigs’ in order to make a additional
income. For example, Taskrabbit runners who
also may deliver groceries on Instacart or
goods on PostMates.
• Micro-entrepreneurs: People who are
empowered to make or save money by
offering their existing assets, or services to
other people. For example, Airbnb hosts and
consultants on HourlyNerd.