Case Study : COFFEE 2016

TIARA SHINTA R (NPM. 2106663723)

Manajemen Operasi-Salemba-2021
ILLY COFFEE case study
The positive steps that are occurring in the coffee industry and the challenges that need to be overcome.

Paper 1 : Business Model for Indian retail sector : The Cafe Coffee Day case

Paper 2 : Influence of genotype and environment on coffee quality

Paper 3 : The Voluntary Coffee Standard Index (VOCSI). Developing a Composite Index to Assess and Compare the
Strength of Mainstream Voluntary Sustainability Standards in the Global Coffee Industry
Vision :
“We wish to be the world reference for coffee culture and
excellence”

Mission :
“Thanks to our enthusiasm, teamwork and values, we aim to
delight people all over the world who value quality of life by
offering the best possible coffee nature can provide, enhancing its
perfection through the most innovative technologies, and inspiring
emotional and intellectual involvement by seeking beauty in
everything we do”.

Values :
Seeking Perfection