Welcome To LUDHMC!: Lucena United Doctors Hospital and Medical Center

Welcome to LUDHMC!
Lucena United Doctors Hospital

and Medical Center
HUMAN RESOURCE DEPARTMENT
LUCENA UNITED DOCTORS HOSPITAL
& MEDICAL CENTER

and Medical Center
LUCENA UNITED DOCTORS HOSPITAL &
MEDICAL CENTER
BACKGROUND


Lucena
Established onUnited
July 1, 1981Doctors Hospital
Owned by Lucena United Doctors Inc.
 November 2, 2016 Emerald Bldg. was launched
 LUDHMC is and Medical
currently Center
operating as 111 bed capacity
 Level 2 Hospital
ISO CERTIFIED HOSPITAL

ISO 9001: 2015 QUALITY MANAGEMENT SYSTEM
ISO 14001: 2015 ENVIRONMENTAL MANAGEMENT
ISO 45001: 2018 OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM
LUCENA UNITED DOCTORS HOSPITAL &
MEDICAL CENTER

and Medical Center
CRYSTAL BLDG. EMERALD BLDG.

& MEDICAL CENTER
GROUND FLOOR
ADMINISTRATIVE SERVICES:
PHILHEALTH SECTION
BILLING
CREDIT & COLLECTION
CASH DEPARTMENT
MEDICAL SOCIAL WORKER
INFORMATION SECTION
GENERAL SERVICES
and Medical Center
HOSPITAL INFORMATION SYSTEM
ANCILLARY SERVICES:
EYE CENTER
RADIOLOGY DEPARTMENT
LABORATORY/ DRUG TESTING
NUTRITION & DIETETICS DEPT.
CLINICAL SERVICES:
PHARMACY
NURSING SERVICES:
EMERGENCY ROOM
CRYSTAL BLDG.
HEMODIALYSIS
NURSE STATION
1A (LUDH WARD), 1B, 1C (PEDIATRIC)
& MEDICAL CENTER
2ND FLOOR
INDUSTRIAL ACCOUNT OFFICE
ANCILLARY SERVICES:
and Medical Center
PULMONARY LABORATORY
CLINICAL SERVICES:
MEDICAL RECORDS SECTION
NURSING SERVICES:
NURSE STATION 2A & 2B
OPERATING ROOM
NEONATAL INTENSIVE CARE UNIT
CRYSTAL BLDG.
& MEDICAL CENTER
GROUND FLOOR EMERALD BLDG.

INFORMATION/ ADMITTING SECTION
INDUSTRIAL ACCOUNT OFFICE
and Medical Center

OUT-PATIENT DEPARTMENT
2ND FLOOR
 HUMAN RESOURCES OFFICE
 QUALITY ASSURANCE
 ACCOUNTING
 MARKETING
 HOUSEKEEPING
OUT-PATIENT DEPARTMENT
& MEDICAL CENTER
3RD FLOOR
 NURSE STATION 3
EMERALD BLDG.
 ACUTE STROKE CARE UNIT
4TH FLOOR
 NURSE STATION 4
 ONCOLOGY UNIT
and Medical Center

5TH FLOOR
 PHYSICAL MEDICINE & REHABILITATION
 ACTIVITY AREA
6TH FLOOR
 FE D. VILLANUEVA, MD, AUDITORIUM
 MSO OFFICES
7TH FLOOR
 HOSPITAL DIRECTOR’S OFFICE
 NURSING SERVICE OFFICE
8TH FLOOR
 CORPORATE OFFICE
 PROPERTY MANAGEMENT OFFICE
& MEDICAL CENTER
VISION
Toand
beMedical
a LevelCenter
3 UHC
Provider with Integrated
Management System by
2030
& MEDICAL CENTER
MISSION
and Medical Center
& MEDICAL CENTER
CORE VALUES
Lucena Integrity
United Doctors Hospital
and Medical
Compassion Center
Team Work
Competence
& MEDICAL CENTER
MOTTO:
and Medical Center
“TRUST US FOR LIFE”
HUMAN RESOURCE
POLICY & PROCEDURE
and Medical Center
ORIENTATION POLICY & PROCEDURE
Human Resource Department

Basic information and background of LUDHMC
HR Orientation Program
Pre-employment Requirements
Pre-employment Medical Examination
Employment Contract (2 years)
and Medical Center
Marketing Department
Hospital Services
Hospital Tour
Hospital Information System

Bizbox System
ORIENTATION POLICY & PROCEDURE
Quality Assurance Department

Hospital General Information
ISO Awareness & ISO Standards
Non-Conforming Procedures
CAR Procedures
and Medical Center
Infection Control Committee
Hospital Infection Control Program
HIV 101
Needle Stick Injury
DRESS CODE AND GOOD GROOMING
 Wearing of company uniform is mandated by the Management.

 All employees must wear appropriate uniform to their positions.
 Uniform/Corporate Attire for Admin, HDO, Clinical (Med.
Records & Property & Supply) personnel.
 Scrub suit for Ancillary, Clinical (Pharmacy) staff.
 White uniform for Nursing staff.
and Medical Center
 Proper grooming and professional appearance are important to gain
not just positive impression but also respect in the workplace.
DRESS CODE AND GOOD GROOMING
Personal Protective Equipment for
Corona Virus (COVID-19)
 The purpose of Personal Protective Equipment (PPE) is to
protect employees from exposure to work place hazards and the
risk of injury. Before using or assigning PPE, steps should
always be taken to eliminate or control hazards and work
procedures should be in place to limit exposure to these
hazards.and Medical Center
 All employees must wear the following PPE’s inside the Hospital
premises.
 Face mask
 Face shield
and Medical Center
and Medical Center
and Medical Center
WORKING HOURS & TIMEKEEPING
 Cut- off Period

1st Half 21st to 5th day of the month
2nd Half 6th to 20th day of the month
 8hrs of Duty/Day
 40hr/ Week

and Medical Center
All employees are expected to be at their designated working
areas during the hours of work established by the Hospital.

Maternity Leave- (105) days for Normal deliveries and Caesarian section.
and Medical Center

Paternity Leave- (15) days leave w/ pay
Parental Leave- seven (7) days reasonable leave w/ pay for Solo Parents.
1 YEAR Birthday Leave- one (1) day leave w/ pay within the birth month.
Absences
Three (3) or more consecutive working days without any notification is
considered A.W.O.L. (Absence Without Official Leave).

Under time- working time that is less than full time or a minimum of 1hr
and Medical Center

Vacation Leave W/ Pay- five (5) days earned from the 1st year of
Probationary Status (Prorated) upgraded to 10 days on the 4 th year
1 YEAR
Sick Leave W/ Pay- five (5) days earned from the 1st year of Probationary
Status (Prorated) upgraded to 10 days on the 4 th year (not cumulative)
Attendance Monitoring
EDS BIOMETRICS
and Medical Center
Attendance Monitoring
•To avoid bare hand contact in using biometrics, we replaced it with

attendance logbook (bond paper) given to all units as shown in the
picture below.
and Medical Center
ATTENDANCE LOGBOOK (BOND PAPER)
PERFORMANCE EVALUATION
POLICY & PROCEDURE
 Attitude & Behavior

Quality of Work
Promptness to accomplished work
Job Knowledge
Job Attitude
and Medical Center

Dependability
Resourcefulness
Norms & Conduct
Grooming/ Personal Hygiene
Safety & Housekeeping
 Attendance
PERFORMANCE EVALUATION
POLICY & PROCEDURE

and Medical Center
EMPLOYEE’S MANDATORY BENEFITS
SSS Benefits:
1.Sickness
2.Maternity
3.Disability
4.Retirement
5.Death Benefit

6.Funeral
7.Salary Loan
and Medical Center
HDMF Benefits:
Housing Loan
Salary Loan
Calamity Loan

and Medical Center
Company’s Additional Benefits
 LONGEVITY PAY (3 YEARS)
 HOSPITAL SERVICE DISCOUNT (REGULAR EMPLOYEE)
 FREE ANNUAL PHYSICAL EXAMINATION
 EDUCATIONAL GRANT SUPPORT (W/ CONTRACT)
 EDUCATIONAL LOAN(W/ CONTRACT)
 HAZARD PAY (400 PESOS) & (650 PESOS FOR STAFF
NURSING SERVICE, RAD TECH & MED TECH)


and Medical Center
CLOTHING ALLOWANCE (2 SETS)
BIRTHDAY LEAVE
 BIRTHDAY GIFT (P 500.00) 1 YEAR
 RICE SUBSIDY 25 KILOS (QUARTERLY)
 GROCERY (DEC)
 CASH GIFT (DEC)
 BEREAVEMENT (5 DAYS) 1 YEAR
• PARENTS SPOUSE OR PARTNER
 CHILDREN PARENTS IN LAWS
 GRANDPARENTS
 SPOUSE
 SIBLINGS
COMPANY’S ANNUAL ACTIVITIES
(BEFORE COVID-19)
SUMMER OUTING

and Medical Center
(BEFORE COVID-19)
MR. & MS. SUMMER

and Medical Center
(BEFORE COVID-19)
LUDHMC ANNIVERSARY

and Medical Center
(BEFORE COVID-19)
CHRISTMAS PARTY

and Medical Center
LUDHMC RHYTHMIC DANCER

and Medical Center
LUDHMC CHOIR
and Medical Center
HOSPITAL ACTIVITIES DURING
PANDEMIC (COVID-19)
DONNING & DOFFING TRAINING
and Medical Center
HOSPITAL ACTIVITIES DURING PANDEMIC
(COVID-19)
BLESSING AND INAUGURATION OF COVID-19 BIO-SAFETY
LABORATORY 2

and Medical Center
HOSPITAL ACTIVITIES DURING PANDEMIC
(COVID-19)
LUDHMC COVID-19 VACCINATION

and Medical Center
DISCIPLINARY ACTION POLICY &
PROCEDURE
 The purpose of a disciplinary procedure is to ensure that

employees reach the required standards-both in conduct
and competence- in discharging their duties.
 The Hospital shall exercise its right to discipline or
dismiss the employees for any offenses or serious
and Medical Center
infraction of any regulation or prevailing law.
TRAINING AND IMPLEMENTATION
POLICY & PROCEDURE
MANDATORY TRAINING:
CUSTOMER SERVICE
To ensure that every single customer is 100% satisfied with
the services the company provides.
and Medical Center
POLICY & PROCEDURE
MANDATORY TRAINING:
5S- The Good Housekeeping

Involves the principle of waste elimination through workplace
organization. 5S was derived from the Japanese words seiri, seiton,
seiso, seiketsu, and shitsuke. In English, they can be roughly
and Medical Center
translated as sort, set in order, shine, standardize, and sustain.
POLICY & PROCEDURE
MANDATORY TRAINING:
Baby-Friendly Hospital Initiative Seminar

Is a worldwide programme of the World Health Organization and
UNICEF, launched in 1991 following the adoption of the Innocenti
Declaration on breastfeeding promotion in 1990.
and Medical Center
POLICY & PROCEDURE
MANDATORY TRAINING:
Fire Prevention Seminar

The goal of fire prevention is to educate the public to take
precautions to prevent potentially harmful fires, and be
and Medical Center
educated about surviving them. It is a proactive method of
reducing emergencies and the damage caused by them.
COMPENSATION ADMINISTRATION
 OVERTIME PAY- ADDT’L 1.25%

 SPECIAL HOLIDAY 30%

REGULAR HOLIDAY 100%

and Medical Center
NIGHT DIFFERENTIAL 10%
PERSONAL CONDUCT
 Employees are expected to maintain a good relationship

with co-workers, customers, suppliers and with those who
do business with the Hospital.
 They are also expected to use confidential information,
hospital supply, funds, and the like, only for official
and Medical Center
purposes.
and Medical Center

Welcome To LUDHMC!: Lucena United Doctors Hospital and Medical Center

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Welcome To LUDHMC!: Lucena United Doctors Hospital and Medical Center

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Copyright:

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Welcome to LUDHMC!

Lucena United Doctors Hospital

Lucena United Doctors Hospital

ISO CERTIFIED HOSPITAL

Lucena United Doctors Hospital

CRYSTAL BLDG. EMERALD BLDG.

GROUND FLOOR EMERALD BLDG.

and Medical Center

and Medical Center

Human Resource Department

Hospital Information System

Quality Assurance Department

 Wearing of company uniform is mandated by the Management.

 Cut- off Period

Lucena United Doctors Hospital

and Medical Center

Lucena United Doctors Hospital

and Medical Center

•To avoid bare hand contact in using biometrics, we replaced it with

 Attitude & Behavior

and Medical Center

Lucena United Doctors Hospital

Lucena United Doctors Hospital

and Medical Center

Lucena United Doctors Hospital

Lucena United Doctors Hospital

Lucena United Doctors Hospital

Lucena United Doctors Hospital

Lucena United Doctors Hospital

LUDHMC RHYTHMIC DANCER

Lucena United Doctors Hospital

Lucena United Doctors Hospital

Lucena United Doctors Hospital

 The purpose of a disciplinary procedure is to ensure that

5S- The Good Housekeeping

Lucena United Doctors Hospital

Baby-Friendly Hospital Initiative Seminar

Fire Prevention Seminar

 OVERTIME PAY- ADDT’L 1.25%

 Employees are expected to maintain a good relationship

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