Professional Documents
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MANAGEMENT
David HS
SUPPLY CHAIN
MANAGEMENT
Supply chain system is a system that includes
coordination with all parties involved, be it the
suppliers, intermediaries, service providers, or
customers. Basically, supply chain management
is tasked with integrating supply and demand
management in the entire company.
The goal of supply chain management is to
align demand and supply effectively and
efficiently.
Supply chain management or supply chain
management plays an important role in
helping companies to ensure customer
satisfaction. Through this mechanism,
companies can find out what items they want
and when the right time to send the goods.
I. The Use of Technology in
Supply Chain Management
The information process is a major function
of supply chain management. The latest
developments and IT innovations have
provided an opportunity to increase the
capability of the information process.
IT can contribute to supply chain
management:
1. Improvements and various information
between companies
2. Proper problem identification &
optimization
II. A simple model of
supply chain management
The supply chain operations reference
model (SCOR) is a management tool used
to address, improve, and communicate
supply chain management decisions
within a company and with suppliers and
customers of a company (1). The model
describes the business processes required
to satisfy a customer’s demands. It also
helps to explain the processes along the
entire supply chain and provides a basis
for how to improve those processes.
Value Chain
• Customer Delight
Since the primary task of this management is to
make sure that goods reach customer on time it
results in customer delight because nowadays
people do not care about paying more money
provided they get quality service from the
company and supply chain management does
exactly that resulting in costumer of the
company getting satisfied and we all know that
a satisfied customer will bring not only his or her
business but acts as a marketing spokesperson
of the company by bringing other customers to
the company
The Disadvantages of
Supply Chain Management
• Lack of Coordination between Various Departments
The biggest disadvantage of supply chain management
is that it can work only if there is proper coordination
between all the departments of the company and if
departments are at loggerheads than this system will be
a failure. Hence for example, if the marketing
department does not inform the production department
about the possible order than the production department
will not be able to produce the desired order on time.
• Complicated
Since it involves multiple departments sometimes it can
be complicated and may hamper the normal working of
the company besides workers as well as employees
may feel insecure and demotivated because human
beings by nature resist new things and to them the
concept of supply chain management may appear very
complicated resulting in them accepting this management
half-heartedly.
The Disadvantages of
Supply Chain
Management