Professional Documents
Culture Documents
&
Operation
management
BY
ROHIT TRIPATHI
Operation management
-H.A Harding
Operation management
vs
production
OPERATION
PRODUCTION
MANAGEMENT
Deals with manufacturing of Services are intangibles &
products which are tangible perishable and are consumed
things in the process of their
production.
Product must be keep in stock When need of service then
for future
we produce we cant keep in
stock it
There is very little contact
between the producers and users
There is great deal with the
like we are drinking a pepsi we customer in service systems
don’t know who produce it we
know the retailer or distributor.
Nature & scope
Transformational process
( raw material convert in finished goods)
Offer value addition
(there is too many step from raw material to get finished goods in
every step some value or features are adding in our product)
System itself
( sequence of activity to convert raw material in finished goods)
Specialisation of function
( an individual can perform a work repeatedly so one day he will
be specialize in that task)
Increase in productivity
(with minimum input investment get maximum output called
productivity)