Rob Parson at

Morgan Stanley
Submitted by: Group 2
 Situational Analysis
● Morgan Stanley founded in 1935 is a renowned U.S. investment bank, with the vision to be the best
investment bank in the world, as well as the firm of choice for its customers, employees, and
shareholders.
● The "One-firm firm" concept were designed to realign the company toward a more complicated, fast-
paced, global industry.
● Morgan Stanley places a high value on its franchise. It’s people believe in the importance of teamwork,
culture and integrity of the process.
● Paul Nasr the senior managing director at Capital Market Services hired Rob Parson through his
personal connection.
● Parson was hired for a challenging role as a market coverage professional, and with his expertise and
outstanding performance he helped increase the company’s market share from 2% to 12.2%.
● Parson was an externally wonderful person with good client relationship skills. However, he failed to
develop positive relationships with his peers and coworkers.
● Working as a community was valued more than individual performance, and employees were not
permitted to break the firm's rules in order to achieve a specific goal. But Parson broke too many eggs
in order to attain his goals.
● A 360-degree performance evaluation process was followed at Morgan Stanley, in which employees
were evaluated by superiors, colleagues, and subordinates. 2
 Problem Statement

● Paul Nasr needs to decide whether or not to recommend Rob Parson for promotion
to managing director.

● The main problem was taking fair decision considering organizational culture and
also the real contribution of Rob.

● Nasr also implicitly promised rob to promote him as a managing director.

● Nasr was handling rob with kid gloves, the need was to give the right feedback to
Rob with the best possible way of communication.

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 Major Actors
● Recruited by Paul Nasr, earlier worked as M.D in a small
organization
ROB PARSON
● High knowledge and expertise, generated high revenue
Principal, Investment
● strong relationship with important players in banking and
Banking Division
insurance industry
● Not fit for the culture of Morgan Stanley.

● Senior M.D. appointed by John Mack

PAUL NASR ● Ver well regarded as a banker
Senior MD, Capital
● 20 years of work experience
Market Services
● Responsible for building capital markets business

4
 Options Available
1. 2. 3.

Recommend Extend the Do not

Rob for the duration of recommend
position of Rob’s current Rob for
Managing position promotion
Director

5
 Recommendations
Rob Parson should be promoted because of the following reasons:
● Basic objective of every organization is profit maximization and wealth
maximization in which Rob Parson is an expert.
● As per the mission statement Rob Parson is good with client and have good
knowledge on product and market. The only think Rob violated the company
norms which is teamwork.
● Morgan Stanley had an ‘Up or Out’ promotion system with steep hierarchy.
● Other option is to fire him and if he is fired it would be great loss to the firm
as he made significant gains in building Morgan Stanley’s reputation and
revenues.
● Rob parson helped Morgan Stanley gaining position in the market from 10th
to 3rd which adds market value to the company. 6
THANK
YOU