QUALITY PLAN

The Quality Plan addresses the quality requirements, standards, and quality assurance
mechanisms for a project.

• Project Manager (PM) creates it

• The Quality Plan includes:

• Testing and Quality Assurance (who, what, how)
• Defect Management (where to document, details to include, test the change)
• Training (who needs it in order to test)
 TEST WORKBOOK

• Created by the Business Analyst or Quality Team

• Document that holds the test scenarios, test cases, and testing results
• Used by anyone involved in testing
• Business Analyst
• Users / Business
• Quality Assurance (QA) Team
• Guides the testing of the software to ensure coverage across as many requirements as
feasible
 TEST CASES

• Set of steps which are performed to verify the expected output

• Gives detailed information about any precondition, what to test, how to test, and the
expected result
• Written so they can be executed by anyone
• Takes a significant amount of time to create test cases for all requirements
• May trace back to the specific requirement
 4 STEP TEST CASE CREATION

1. Understand the requirement you are testing

2. Write step-by-step instructions on how to verify it works
3. Add in expected outcomes to each step
4. Define pre-requisites / pre-conditions
 DETERMINE REQUIREMENT TO
TEST

• Using requirement document, identify the requirement you are testing

• Think through how you would test to verify it works
 STEP-BY-STEP
Can reset your password -
1. Launch an internet browser (Chrome and IE are supported)
2. Browse to www.CompanyXYZ.com
3. In the top right corner click “Login”
4. On the Login screen, below the password entry, click “Forgot my Password”
5. Type in your email address into the field and click Submit
6. In the email you receive (within 5 minutes), click the link
7. Enter your new password in both fields and click Done
8. Click “Login” and utilize your email and
newly created password
 EXPECTED OUTCOMES
• Add in what you expect to have happen

Launch an internet browser Browser opens, allowing entry of a URL

address
Browse to www.CompanyXYZ.com Company XYZ home page loads

In the top right corner click “Login” Login page loads with email and
password fields
 DETERMINE PRE-CONDITIONS

1. What knowledge does the tester need to have?

2. What access does the tester need to have?
3. Did steps need to be done prior to this?
 TEST SCENARIOS

• A single general statement that gives a high level test procedure

• Could include multiple test cases
• Allows the tester to interpret the action needed
• Helps adjust for unexpected user test paths and input
 TEST SCENARIO EXAMPLES

Verify clicking forgot my password generates an email that you can use to reset your password

Verify that once you convert a lead, the system automatically creates and account and pulls
over the relevant details from the lead.

Verify you can place an order containing one or

more products.
 CONCEPT OF TRACEABILITY

• Tracks requirements through testing and go live

• Ensures all requirements have been thoroughly tested
• Can be enforced strictly or loosely
• Extremely time consuming if strict adherence is required
TEST WORKBOOK WALKTHROUGH