Business Memos

Business Communication
Memos

• What is a Memo

• How to write a Memo

• Uses of a Memo
Memo
• Memo – Memorandum

• Short piece of writing – Short official

note
Uses of Memo

• To give information to someone

• To issue an instruction
• To request for help
• To give suggestions
How to write a Memo

• What is the exact message?

Plan & spend time
• How will it affect the receiver?

• What would be the receiver’s reaction?

• Would he be interested or not interested?

How to Write
a Memo

Friendly tone
Be clear
Concrete
Be pleasant
Non-offensive
Polite
 Observe this sentence
Carefully

“Every Saturday morning all supervisors in my plant must meet

and report on the clean-up of their individual shop floors. All
reports must be submitted by afternoon.”
“Every Saturday morning all supervisors in my
plant must meet and report on the clean-up of
their individual shop floors. All reports must be
submitted by afternoon.”

Do not assume that everyone knows everything related to the

issue discussed in the memo.
The format
Writing a business memo
Business memos usually begin with a header section that lists recipients and other
details in the following format:

To: Include each recipient’s name and job title (for example, Miranda Lawson, Director
of Marketing). If you're addressing a designated group, however, simply state the
name of the group (for example, Accounting Department).

From: Include your name and title.

Date: Write out the complete date (for example, June 30, 2017).

Subject: Make the subject brief and descriptive.

Memo
Permanent record of whatever is communicated