PRODUCTION

AND OPERATIONS
MANAGEMENT
SUBJECT IS ALL ABOUT:
 Production-production of goods and services.
 Planning and control functions
 Approaches-traditional and modern approaches
 Materials management
 Logistics management
 Value analysis
 Quality management
CONTD.
 Statistical quality control
 Statistical process control
 TQM
 JIT
 Quality circles etc.
EVALUATION CRITERIA:
 University exam
 3 ces each of 10 marks(best two)
 2 internals each of 40 marks scaled down to
10 each.
 10 marks for attendance
 Final exam of 100 marks scaled down to 60.
COURSE CONTENTS:
• Ch 1: History of manf. Mgt.
• Ch 2: Production planning and control
• Ch 3: Maintenance management
• Ch 4: Materials and logistics mgt.
• Ch 5: Quality management
• Ch 6: Japanese production related techniques
• Ch 7: Concepts on quality mgt. systems
• Ch 8: Trends in manf. Mgt.
CH 1
History:
Brief overview of
manufacturing management
Imp. And functions of
facility, location and layout.
PRODUCTION
• Production is a proces of converting raw materials into
finished goods.
• It is a process of making an inconsumable item to
consumable.
• It adds value to the goods that are produced
• It creates utility to the goods.
• The process of conversion of tangible and intangible
goods into goods and services.
CONTD.
• Tangible goods may be any raw mterial
required for production
• Intangible may be
idea,information,knowledge about the good
o be produced
OPERATION:
• It is concerned with converting materials and labor into
goods and services as efficiently as possible to maximize
the profit of an organization.
• Production management refers to the management of
activities related to the production of goods.
• Operations management refers to the administration of the
operations of the business by the managers of the org.
HISTORY OF MANF. MGT.
Operations and production management is given
by Adam Smith in his book, "An Inquiry into the
Nature and Causes of the Wealth of Nations,"
published in 1776. Smith explains how the
division of labor allows for more efficient
production. According to Smith, people are more
efficient producers if each person works on a
single component, rather than building the
product from start to finish.
CONTEMPORARY PERIOD

• In the latter half of the 20th century, several

operation and production management systems
have been developed.
• The focus of most of these systems is on creating
even greater efficiency in the production process.
• Some of the more popular systems have included
Six Sigma, which was developed by
Motorola(Bill Smith); lean manufacturing, which
was developed by Toyota; and ISO 9000, which
was developed by the International Organization
for Standardization.
FACILITY:
• Facility basically means the requirements that are
required to produce the goods are provided in the
unit.
• It can alternatively be explained as the
assets,people,place etc. that are helpful in the
production of goods and services.
• The person who handles this job is known as
“facilities manager” or the “operations manager”.
FEATURES:
• Related to production
• Efficiency
• Trendy
• Easy to handle
• According to needs of customers
FEATURES OF FACILITIES MANAGER:
• Helpful
• Disciplined
• Should have leadership qualities
• Able to handle unforeseen difficulties
• Active
• Up-to-date with knowledge
• Impressive personality
• Image setter
OBJECTIVES OF FACILITIES MANAGER:
• Achieve organisational goals
• Should maintain records regularly
• Dissolve waste or obsolete raw materials
• Keep check on the work done
• Proper transfer of raw materials from stores to work
station
• Efficiency
• Effectiveness
• Completion of work within time
CONTD:
• Optimum use of resources
• Worker satisfaction
• Worker safety
• Grievance handling
• Regular inspection
• Routine inspection
ADVANTAGES OF FACILITIES
MANAGEMENT:
• Achievement of org. goals
• Achievement of deptt. goals
• Customer satisfaction
• Profit maximisation
• Customer retaining
• Goodwill
• Long life of assets
• Less labour turnover
• Skill enhancement
ADVANTAGES OF FACILITIES MANAGER:
• Achievement of org. goals
• Achievement of deptt. goals
• Customer satisfaction
• Profit maximisation
• Customer retaining
• Goodwill
• Long life of assets
• Less labour turnover
CONTD:
• Worker satisfaction
• Modern and trendy facilities
• Continuous R&D
• Growth of organisation.