Professional Documents
Culture Documents
•An organization needs to invest its time and energy in its employees
through various internal and external trainings, team building exercises
(activities which bring out the best in employees) to expect dedication,
sincerity, hard work and loyalty in return.
Unique skills set employees possess unique skills and knowledge and thus can
contribute effectively towards the functioning of organizations from the very
beginning. They are in a position to come up with innovative ideas and solutions to
make the systems better and efficient. Unique skills set employees are aware of
their roles and responsibilities, strategies to be made for the organization and how
to implement the same in the right direction to achieve the goals and objectives.
Unique skills set employees are more efficient and team members determine
what actions should be taken and in what direction. Training is not much required
in USS Model.
Retention of talented resources with less capital resource is one of the hurdles in
unique skill set model. Organizations find it difficult to retain high performing
employees as they have a tendency to move on for better opportunities. Aging of
talented employees is another problem in unique skill set model.
UNIQUE SKILL SET MODEL
ADVANTAGES DISADVANTAGES
Efficient work force More admin overhead, takes more time for
No need of training actions/approvals
Highly innovative within process to enable Shrinking of talent pool
business agility Aging of workforce
Staff member determine the process, such as Retention of valuable workers with fewer capital
what actions to take and the order in which recourse
they performed Call handling capability is fixed
Mismatch between demands and capability at
certain times