INTRODUCTION Freight forwarding dates back beyond the16th centaury First international freight forwarders were actually inn keepers in London who held and re-forwarded the personal effects of their hotel guests. Seizing on a business opportunity, companies such as Thomas Meadows and Company Limited in London sprung up to serve merchants and manufacturers Original function of the forwarder was to arrange for the carriage of his customers' goods by contracting with various carriers. His responsibilities included advice on all documentation and customs requirements in the country of destination. His correspondent agent overseas looked after his customers' and kept him informed about matters that would affect the movement of goods. The advent of worldwide containerization , arrival of both reliable trains and steamships created a demand for trade between Europe and North America almost overnight -giving birth to the booming international shipping industry. Forwarders started to operate their own export and import groupage services and thus were no longer simply acting as an agent on behalf of their customers but became Principals to the transport contract. In addition to organising transport, the forwarder can also carry out customs procedures, arrange packing and insurance and even prepare on behalf of the customer their commercial documentation Morden Freight Forwarder offers highly sophisticated supply chain solutions of which pallet and warehousing logistics operations form an integral part. These systems are commonly referred to today as either Third Party (3PL) or Fourth Party (4PL) logistics solutions dependent upon the percentage of the work the provider retains in-house or sub contracts. FREIGHT FORWARDING Flow of shipment and goods from two destinations carried out by a freight forwarder. Process of undertaking export/import cargo arrangements on clients/shippers behalf at a seaport, airport etc. Freight forwarders act as agents responsible for the movement of goods on behalf of the cargo owner. This responsibility can start from the time the goods are picked up from the seller until they are delivered at the buyer’s specified location. At seaport it would include collection of freight; collection and issuing bills of lading; notification of arrival and loading of goods; customs, import & export documentation; certificates of shipment; arranging sorting of cargo, cold storage, warehousing, transport to destination including near continent; cargo or damage surveys ILLUSTRATION OF FREIGHT FORWARDING STAGES OF THE FREIGHT FORWARDING PROCESS 1. EXPORT HAULAGE Involves movement of items from a shipper’s location to the freight forwarders warehouse. Freight forwarders ensure the cargo receives the clearance for leaving the country of origin. Different transport modes such as road, rail or air are used 2. ITEMS CHECKPOINT After clearance, goods are unloaded from the warehouse Cargo is then inspected and validated against their booking documents Freight forwarders receiving the goods ensure every item is transported without any incident 3. Export Customs Clearance Clearance of cargo from country of origin is performed by licensed customs house brokers. Details about the cargo and any supporting documents are submitted to the clearing authority. The consignee and shipper agree in advance who will be responsible for this step of the process. 4. Import Customs Clearance Once the shipment arrives, authorities in the destination country are required to check import customs documents. Import customs clearance can be done earlier before the cargo even arrives. It is the responsibility of the freight forwarder or nominated customs broker to perform this clearance by the time the cargo arrives. 5. Destination Arrival Handling International freight forwarders are responsible for handling the goods and documentation after it reaches the destination. During this process, the goods are transferred from the ship to shore and from the port to the forwarder’s destination warehouse. It also involves unpacking of the container and preparing the cargo for the consignee to collect. 6. Import Haulage Cargo is transported from the warehouse to the final destination of the intended receiver. Import haulage can be undertaken by the freight forwarder or the consignee can also choose to collect the cargo themselves. ROLE OF A FREIGHT FORWARDER Offer expert advice to the exporter on various logistics-related expenses (such as freight expenses, port expenses, consular fees, documentation costs, insurance fees, cost of merchandise, custom clearance and charges) incurred during the process of exports. Consultancy/advisory services on international trade Provides strategic solutions of long distance product sourcing and movement e.g. transit cost, time, nature of goods and safety of the goods to suggest the best possible route for the shipment to the exporter. Provides capabilities interfaced across a range of different transport modes i.e. booking of cargo space on ship, plane, train, or truck. Coordinate the insurance of the goods and do the necessary follow-up in case of an accident. Oversee the cargo handling and distribution management, packing and loading/unloading into the carrier. Offers supply chain management solutions Delivery and customs clearance IMPORT PROCESS Involves purchase of goods and services from a foreign country. An import is any good e.g. a commodity or service brought in from one country to another country in a legitimate fashion, typically for use in trade or consumption. The buyer of such goods and services is referred to an importer and is based in the country of import. Import goods or services are provided to domestic consumers by foreign producers. An import in the receiving country is an export to the sending country. The procedure for import trade differs from country to country depending upon the import policy, statutory requirements and customs policies of different countries. In almost all countries of the world import trade is controlled by the government. The objectives of these controls are proper use of foreign exchange restrictions, protection of indigenous industries etc. The imports of goods have to follow a procedure that involves a detailed process. STEP 1- TRADE ENQUIRY A trade enquiry is a written request from the intending buyer or his agent for information regarding the price, quality, quantity and the terms on which the exporter will be able to supply goods. Clear details such as the goods required, their description, catalogue number or grade, size, weight and the quantity required should be mentioned in the enquiry. Time and method of delivery, method of packing, terms and conditions in regard to payment should also be indicated. A quotation is then raised by the exporter to the importer Details on the quotation include type of goods, quality, price terms and conditions of the sale. STEP 2. Procurement of Import Licence and Quota Varies from country to country For the purpose of issuing licence, the importers are divided into three categories: • Established importer • Actual users • Registered exporters An intending importer should make an application in the prescribed form to the licensing authority to obtain an import licence. STEP 3. Obtaining Foreign Exchange Obtain foreign exchange to be used in import payments STEP 4. Despatching a Letter of Credit A letter of credit, popularly known as ‘L/C or ‘L.C is an undertaking by its issuer (usually importer’s bank) that the bills of exchange drawn by the foreign dealer, on the importer will be honoured on presentation up to a specified amount. STEP 5. Obtaining Necessary Documents After despatching a letter of credit, the exporter arranges for the shipment of goods and sends Advice Note to the importer immediately after the shipment of goods. An Advice Note is a document sent to a purchaser of goods to inform him that goods have been despatched. It may also indicate the probable date on which the ship is expected to reach the port of destination. The exporter then draws a bill of exchange on the importer for the invoice value of goods. The shipping documents such as the bill of lading, invoice, insurance policy, certificate of origin, consumer invoice etc., are also attached to the bill of exchange. Such bill of exchange with all these attached documents is called Documentary Bill. Documentary bill of exchange is forwarded to the importer through a foreign exchange bank which has a branch or an agent in the importer’s country for collecting the payment of the bill. STEP 6. Customs Formalities and Clearing of Goods • After receiving the documents of title of the goods, the importer’s only concern is to take delivery of the goods, when the ship arrives at the port and to bring them to his own place of business. STEP 7. Making the Payment • The mode and time of making payment is determined according to the terms and conditions as agreed to earlier between the importer and the exporter. STEP 8. Closing the Transactions • The last step in the import trade procedure is closing the transaction. If the goods are to the satisfaction of the importer, the transaction is closed. But if he is not satisfied with the quality of goods or if there is any shortage, he will write to the exporter and settle the matter. In case the goods have been damaged in transit, he will claim compensation from the insurance company. The insurance company will pay him the compensation under an advice to the exporter. EXPORT PROCESS STEP 1. Having an Export Order Processing of an export order starts with the receipt of an export order. An export order is an agreement in the form of a document, between the exporter and importer before the exporter actually starts producing or procuring goods for shipment. It takes the form of proforma invoice or purchase order or letter of credit. STEP 2. Examination and Confirmation of Order The export order is examined with reference to the terms and conditions of the contract. In fact, this is the most crucial stage as all subsequent actions and reactions depend on the terms and conditions of the export order. STEP 3. Manufacturing or Procuring Goods Having received credit, the exporter starts to manufacture / procure and pack the goods for shipment overseas. STEP 4. Clearance from Central Excise As soon as goods have been manufactured/ procured, the process for obtaining clearance from central excise duty starts. STEP 5. Pre-Shipment Inspection STEP 6. Appointment of Clearing and Forwarding Agents On completion of the process of obtaining the Inspection Certificate from the custom agencies, the exporter appoints clearing and forwarding agents who perform a number of functions on behalf of the exporter. STEP 7. Goods to Port of Shipment After the excise clearance and pre-shipment inspection formalities are completed, the goods to be exported are packed, marked and labelled. DOCUMENTS FOR CUSTOMS CLEARANCE