Professional Documents
Culture Documents
Overview of Organizational Behavior
Overview of Organizational Behavior
BEHAVIOR
1–1
Chapter Learning Objectives
After studying this chapter you should be able to:
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FIGURE 1.1 The Nature of Organizational Behavior
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The Importance of Organizational Behavior
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Organizational Behavior and Management:
Why Study OB?
• Studying organizational behavior can clarify
factors that affect how managers manage by:
– Describing the complex human context of
organizations
– Defining the associated opportunities, problems,
challenges, and issues
– Isolating important aspects of the manager’s job
– Offering specific perspectives on the human side
of management
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Why Study OB? (cont’d)
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Organizational Behavior and
the Management Process
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Functions of Management
Planning Determining an organization’s desired
future position and the best means of
getting there
Organizing Designing jobs, grouping jobs into units,
and establishing patterns of authority
between jobs and units
Leading Getting organizational members to work
together toward the organization’s goals
Controlling Monitoring and correcting the actions of
the organization and its members to keep
them directed toward their goals
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FIGURE 1.2 Basic Managerial Functions
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Organizational Behavior and
the Manager’s Job
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Table 1.1 Important Managerial Roles
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Critical Managerial Skills
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FIGURE 1.3 Managerial Skills at Different Organizational Levels
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FIGURE 1.5 The Systems Approach to Organizations
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Interactionalism: People and Situations
• Interactionalist Perspective
– Focuses on how individuals and situations interact
continuously to determine individuals’ behavior
– Attempts to explain how people select, interpret, and
change various situations.
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FIGURE 1.7 The Interactionalist Perspective on Behavior in Organizations
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Managing for Effectiveness
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FIGURE 1.8 Managing for Effectiveness
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