Department of Business Management Rajarata University of Sri Lanka Introduction Efficient logistics is a key factor in ensuring the success of an organization from ensuring that the organization has all that it requires to produce results to ensuring that customers are satisfied. Logistics • This is the management of the flow of goods, resources and information between the point of origin and the destination (point of consumption). Logistics is the process of planning and implementing the efficient transportation and storage of goods from one point to another. • It ensures that all materials and personnel are available on time and in the right place to ensure that a business objective is accomplished. • Logistics thus implies having the right type of product or service at the right place, at the right time, for a right price and in the right condition. • Logistics can be looked at as a subset of supply chain management which ties into project management by ensuring timely completion of a project Logistics Management The aim of Logistics Management is to ensure supply to the customer the: • Right product • Right cost • Right quantity • Right quality • Right place • Right time Components (activities) of Logistics • Transportation • Supply. • Inventory planning and management. • Warehousing. • Packaging. • Order processing Objectives of Logistics Management • To choose the most effective transportation routes • To identify the best delivery method • To seek continuous quality improvement • To minimize the cost of transportation • To facilitate quick response to customer requirements • To improve customer service • To minimize damage to goods Major Functions of Logistics • The major functions in logistics are: • Transportation. • Warehousing. • Material handling • Inventory Management • Transportation management focuses on planning, optimizing and executing the use of vehicles to move goods from one place to another. • Warehouse management includes functions like inventory planning and management and order fulfillment. Transportation Management Transportation management planning involves the movement of people, • Cost optimization materials and equipment from one • Resource optimization place to another. It involves: • Organization of quotes • Route planning • Consolidating requests • Freight payment • Improving accountability • Route optimization • Improving delivery • Operations execution capabilities • Communication • Transportation order Warehouse Management Warehouse management involves the control and administration of warehouse operations where equipment, vehicles and goods are kept. Warehouse management: • Improves flexibility and responsiveness. • Eases activities like orders and shipments • Secures the expensive equipment • Labor management • Ensures that equipment are kept in check Inventory Management This is the process of ordering, storing and using the inventory of the organization with regard to the type and amount of material in a storage facility. Material Handling This deals with the loading, offloading and the movement of materials at the point of origin, in transit and at the point of consumption Phases of Logistics Management • Inbound Logistics • This is the movement of materials from the point of origin to the point of production. • Outbound logistics • This is the movement of finished goods from the point of production to the point of consumption. • Reverse Logistics • This is the movement of damaged goods from customers back to the point of production The Logistician The Logistician is an expert in logistics. The logistician coordinated the organization’s supply chain. Roles of a logistician. • Find the cheapest and fastest way to transport goods • Make suggestions to customers regarding improvements • Keep informed on the latest advancements in logistics technology • Strive to determine what customers needs are and ensure that they must meet them • Assess logistics functions and work to improve them Activity 1
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