Professional Documents
Culture Documents
STRATEGY - an integrated and coordinated set of commitments and actions designed to exploit
core competencies and gain a competitive advantage
COMPETITIVE ADVANTAGE - when a firm implements a strategy that creates superior value
for customers; competitors are unable to duplicate it or find too costly to imitate it
Vision is a picture of what the firm wants to be and, in broad terms, what it wants to
ultimately achieve. It articulates the ideal description of the organization and gives
shape to its intended future.
Vision statements reflect a firm’s values and aspirations and are intended to capture
the heart and mind of each stakeholder.
Examples:
Our vision is to be the world’s best quick service restaurant. (McDonald’s)
To make the automobile accessible to every American.(Ford Motor Company’s vision when
established by Henry Ford)
To attain the lowest cost so that everyone can fly with AirAsia
Strategic Leaders
People located in different parts of the firm who are using the strategic management
process to help the firm reach its vision and mission.