1. What is Tourism?

Tourism is “the temporary movement of

people to destinations outside their normal
places of work and residence, the activities
undertaken during their stay in those
destinations, and the facilities created to
meet their needs.”
(Matheison et al, 1982)
What is Tourism?

• Tourism includes activities of persons

traveling to and staying in places outside
their usual environment for not more than
one consecutive year for leisure, business,
and other purposes.
What is Tourism?
1. Tourism is a leisure activity presupposing its
opposite, that is, regulated and organized work.

2. The journey and stay are to, and in, sites outside
the normal place of residence and work. There is a
clear intention to return home within a relatively
short period of time.

3. The purposes of the visits are not directly

connected with paid work, and the visits normally
offer some distinctive contrasts with work.
3. What/ Who is involved Tourism?
 Society/ Culture

Environment Economy
TOURISM
SERVICES
DestinationsSUPPLIERS Accommo
TOURISM
PROMOTERS -dations

Tour
operators
TRAVELERS

Travel agents
Foods
& drinks
Transportations
Attractions/
entertainment

Politics
Types of tourism - Location

• Domestic/ local tourism

• Inbound/ national tourism
• Outbound/ international tourism
Maslow’s Hierarchy of Needs
TOURISM PROMOTERS
Tour
Travel agents
Operators
Variety of Services
Package tours (reserving, ticketing,
providing information,
package tours…

Markup Commission
DISTRIBUTION CHANNELS
Service Service Service
Provide Provide Provide
r r r

Tour
operator
Tour
operator

Travel
agent

Customer Customer Customer