SHELL MODEL APPLICATION

ANALYSIS DURING THE

MAINTENANCE WORK

CAPTAIN : ZAY YAR AUNG

MYANMAR AIR FORCE
ISG (54)
16.1.2020
Contents

 Abstract
 Purpose
 SHELL Model Describing
 Interface of SHELL Mode
 SHELL Model Application Analysis in Aviation Maintenance
 Conclusion
Abstract

 As technology is changing.

 The safety culture of aircraft maintenance.

 What is Human factors? HF is about people.

 One of the most popular model :SHELL MODEL !

 SHELL Model is a conceptual tool.

 Originated by Edwards in 1972 (SHEL)

 Hawkins developed in 1975

 Another Liveware into original concept. (SHEL SHELL)

 Purpose
 To know about some HF.
 To apply in our maintenance work.
 Safety analysis and training tool.
SHELL Model Describing

H
S L E
L
S
= Rules, instructions, policies, safety procedures, SOP

= Various equipment, tools, aircraft, buildings

H and other physical resources

E = Working environment; hanger, noise, temperature, lighting

= (Individual); strength, knowledge, mental and

L emotional well-being

= (Group); teamwork, amount and quality of communication

L
Interface of SHELL Model

 Software – Liveware

 Hardware – Liveware

 Environment – Liveware

 Liveware - Liveware
Software – Liveware Interface

H
S L E
L

 Misinterpretation of procedures
 Badly written manuals
 Poorly designed checklists
Hardware – Liveware Interface

H
S L E
L

 Not enough tools,

 Inappropriate equipment,
 Poor aircraft design for maintainability.
Environment – Liveware Interface

H
S L E
L

 Noise,
 Workplace lighting,
 Climate and temperature
Liveware – Liveware Interface

H
S L E
L
 Center Liveware (individual); knowledge, attitudes,
cultures and stress

 Outer Liveware (group); co-ordination, team work,

communication, leadership
An Analysis of the Incident I Experienced

Local Made Heavy Maintenance Steps

Scratched Aircraft Body
 Analysis with SHELL MODEL
 No specific procedure or instruction

 Not manufactured by OEM, not compatible for

maintainability

 Not enough of proper maintenance GSE facilities

 Human factor, fun and over-active nature

Poor Software + weakness Hardware + unsafe condition of

Environment + unsafe acts of Liveware = incident/accident
Implement with SHELL MODEL

 Relevant maintenance manual (be clear, easy to read, easy to

understand, easy to do)

 Proper resources are available (order and stock anticipated parts )

 Establish a safe and comfortable work environment (reduce noise,

adequate lighting, environmental controls, required facilities)

 High level of co-ordination and teamwork (knowledge and skill to

communicate effectively)
Conclusion
 Good operating procedures (as simple as possible, easy to
understand, easy to do)

 Good educated training (relevant on-type; aircraft/equipment /tools)

 Good environment (convenience for working)

 Good co-ordination and teamwork (3Cs: be Correct, be Complete, be

Clear)
To add some facts
 According to the SHELL model (must good-match the central L)

 Responsibility on both (maintenance person and organization)

 Health and fitness (to perform our jobs effectively and safely)

 To avoid maintenance errors in aviation ( follow regulations,

organization provide facilities and training; HF, MMS, SMS)

 Not only above these,

up-to-date our knowledge and fitness for our health
THANKS!