Professional Documents
Culture Documents
Ravi Shanker
STEPS IN MARKET SEGMENTATION
TARGETING & POSITIONING
Identify
segmentation
variables & Select, develop &
segment the Communicate
market the chosen
positioning
concept.
Develop profiles of
resulting
segments
Identify possible
Evaluate the positioning
attractiveness concepts for
of each segment Select the target each target
segment/s segment.
Marketing: A set of activities whereby an organization
creates the transfer of Value between themselves &
their customers
Reminding
Informing
Persuading
Role of Marketing Communication
Inform
Educate
Persuade
Remind and motivate action
Maintain relationships
PRODUCT
CHOICES PHY. &
NEED TO MAINTAIN EMOTIONAL
MARKET SHARE DISTANCE
TO REMAIN
COMPETITIVE
WHY
DURING PERIODS PROMOTE INTENSE COMP.
OF LOW
DEMAND
BASIC PHYSIOLOGICAL
HIGH COST OF
NEED SATISFACTION TO
PROMOTION
DESIRES
CONFERENCES
LITERATURE
PACKAGING INTEGRATED
COMMUNICATION
PACKAGE MARKETING-PR
DIRECT MAILERS
CONTESTS
SALES PROMOTION
ADVERTISING
SIX “M”s OF MARKETING
RS
The means used to trigger
stimulate Consumer
UA
consumer action by offering
wants.
extra substantive benefits
IVS
beyond the basic offer.
E
M E AL
CO
S
NT
CE O N
MM
DU TI
UN
IN MO
I
O
CA
PR
TIO
BASIC OFFER
N
Company’s product designed to meet the needs of target customers.
BASIC OFFER
Decider
Cognitive know
Affective feel
Behavioural act
A Simple Communication Model
Sender
(S)
Message
(M)
Receiver
(R)
A Simple Communication Model
S timuli
(S)
Message
(M)
Response
(R)
RESPONSE HIERARCHY
ACTION
CONVICTION
PREFERENCE
LIKING
KNOWLEDGE
AWARE
UNAWARE
III. What to say?
Un-noticed-un-sold
TV : all
What media should be used?
MEDIA TYPES
Medium as a Medium
Medium as a Vehicle
Medium as the Message
Review
•What is Integrated
Marketing
Communication (IMC)
•Why it is called
‘Integrated’
•Campaign Planning