PRESENTATION

ON

INNOVATIONS IN INDIAN BANKING SECTOR

UNDER THE GUIDANCE OF

DR.BINDIYA BAXI CHHAYA

PREPARED BY
JAY.S.AVGHADE ( 208070502064 )
FLOW OF PRESENTATION
1. What is a bank
2. Definition of bank
3. History of banks in India (1770-1865)
4. History of banks in India (1911-1991)
5. Swot analysis
6. Research objective
7. Limitation of the study
8. Advantages of the innovations
9. Disadvantages of the innovations
10. Data analysis
11. Recommendations
12. Conclusion
WHAT IS A BANK:
1. An institution that deals in money & its substitutes &
provides other financial service.

2. Banks accept deposits and make a loan and get a profit

from the difference in the interest rates paid and charged,
respectively.
DEFINITION OF BANKING
1. Section 5 (b) of banking regulation Act 1949 defines banking as
“acceptance of deposits of money from the public for the purpose of
lending or investment.’’
2. Under section 49A of the Act, no person other than a bank is
authorised to accept deposits which can be withdraw by cheques
except SB scheme run by government or a firm notified by the
government.
3. Banking is not only depositing money its also looks financial
problems of customers.
HISTORY OF BANKS IN INDIA (1770-1865)
1. 1770- First bank in India, Bank of Hindustan, was incorporated in
Calcutta. Calcutta became the banking centre due to extensive trade
during the British rule.
2 In the early 1800s, three banks were set up under charters from the
East India co.-Bank of Calcutta, Bank of Bombay and Bank of
Madras.
3. 1821- These three banks merged into Imperial Bank of India, which
is presently the State Bank of India.( name changed in 1955)
4. 1865- Oldest public sector bank in India, Allahabad Bank was
formed.
HISTORY OF BANKS IN INDIA (1911-1991)
1. 1911- First Indian bank which was wholly owned and
managed by Indians, the Central Bank of India, was formed.
2. 1969- 14 Banks get nationalized.
3. 1980- 7 More banks get nationalized.
4. 1991- Private sectors banks approved.
SWOT ANALYSIS:
RESEARCH OBJECTIVE:

1.Customers are using or not online banking facilities.

2. Customers are satisfied or dissatisfied in technological based banking service

and online banking increased banking efficiency.

3. Customers are Believe technological based banking service and online banking
increased banking efficiency.

4. Which category of the banks the customers are consider as most technologically
advanced.
LIMITATION OF THE STUDY:

1. Sample collection area and research study are also limited so

we have not got more sample for analysis.

2. The sample was taken from Ahmedabad, so that the

information is not clear and sufficient
ADVANTAGES OF THE INNOVATIONS:
1. Businesses can initially charge higher prices for new
products before competitors products come on the
market.
2. Being innovative good for firm’s reputation.
3. If they have been first in the past – people naturally
interested in future products.
DISADVANTAGES OF THE INNOVATION:
1. Very costly and time consuming.
2. Businesses risk ruining reputation if new product is
poor quality.
3. End up wasting resources by developing something
that doesn’t sell.
 Gender of respondents:

Gender No. of %
Respondent

MALE 97 64.7

  FEMALE 53 35.3

Total 150 100.0

Age of respondents:

Age Frequency %

  18-24 79 52.7

  25-35 37 24.7

  36-50 18 12.0
50 AND
  16 10.7
ABOVE

  Total 150 100.0

Occupation of respondents:

occupation Frequency %

  STUDENT 64 42.7

  GOVERMENT EMPLOYEE 11 7.3

  PRIVATE EMPLOYEE 31 20.7

  BUSINESS PERSON 21 14.0

  RETIRED 7 4.7

  HOME MAKER 14 9.3

  OTHER 2 1.3

  Total 150 100.0

Do you believe technology based banking service and online banking increased banking
efficiency.

believe Frequency %

  YES 147 98.0

  NO 3 2.0

  Total 150 100.0

Do you use online banking facilities (ATM, Debit/Credit card service, online banking etc.)

use Frequency %

  YES 118 78.7

  NO 2 1.3

  SOMETIMES 30 20.0

  Total 150 100.0

How many times do you use online banking facilities ( ATM, Debit/Credit card service,
online banking etc.)

Times Frequency %

  DAILY 21 14.0

  ONCE A WEEK 69 46.0

  EVERY 15 DAYS 33 22.0

ONCE A
  27 18.0
MONTH

  Total 150 100.0

Which category of the banks do you consider as most technologically advanced.

Category Frequency %

  PUBLIC SECTOR 64 42.7

  PRIVATE SECTOR 86 57.3

  Total 150 100.0

Transaction process is fast and fair in online banking service.

process Frequency %

  STRONGLY AGREE 68 45.3

  AGREE 52 34.7

  NEUTRAL 17 11.3

  DISGAREE 7 4.7

  STRONGLY DISAGREE 6 4.0

  Total 150 100.0

Online banking saves times.

Save time Frequency Percent

  STRONGLY AGREE 84 56.0

  AGREE 49 32.7

  NEUTRAL 6 4.0

  DISGAREE 5 3.3

  STRONGLY DISAGREE 6 4.0

  Total 150 100.0

Online banking is secured way of dealing with bank.

Key Frequency Percent

  STRONGLY AGREE 57 38.0

  AGREE 39 26.0

  NEUTRAL 18 12.0

  DISAGREE 27 18.0

  STRONGLY DISAGREE 9 6.0

  Total 150 100.0

Recommendations:

1. Customers are now busier; they want speedy and fast services. If any customer
faced any problems in terms of online banking it should be resolved very
quickly. Skilled employees and effective network can improve transaction
speeds of the banks. Decision making process should be faster.

2. Banking sectors need promotion of their services and they need to create
awareness among the customers regarding the benefit of technology driven
banking or online banking service.
3. The security system of online banking has to be improved. I have taken
opinion about online security. In that case many peoples are not believe
online banking facility because of not proper security. So security should
be strong so that remaining people will also use online banking facility.

4. technological improvement should be simple so that they will

understand properly.

5. To provide better banking service in online, banks in India should have

better network around the country. Therefore, they should build and
maintain a secure network.
Conclusion:
1. Innovation convert Indian banking into the leaders of internet
banking, mobile banking, ATMs.

2. After number of technological innovation the entire Indian

banking sector it emerged as a very firm banking industry in
entire world not only in terms of capital but also in terms making
and retaining customers.
3. Banks have to adopt a holistic approach to fulfil the ever
changing needs of customers and to grab a better market share.

4. The better the banks understands their customers, the more

successful they will be meeting their needs.

5. In the background of the research the researcher showed that,

banking sector of India is gradually the new innovation and
technologies in the banking sector.