BENCH MARKING

PRESENTED BY

D.S.ANEESHA
17091
 INTRODUCTION

• Bench marking is a continuous, systematic process of measuring one’s

output/work process against the toughest competitor’s.
• Organization evaluate various aspects of the process in relation to best
practicing companies.
• Dimensions measures are:-
1]Quality
2]Time
3]Cost
 WHAT IS BENCH MARKING

At it’s simplest, benchmarking means:

“Improving ourselves by
learning from others”.
 WHY DO WE DO BENCH
MARKING
• Why are others better?
• How are others better?
• What can we learn?
• How can we catch up?
• How can we become the best in our industry?
A STEP – STEP APPROACH TO
BENCH MARKING

PLANNING

COLLECTION OF
MONITORING
INFORMATION

ANALYSIS OF
IMPLEMENTATION
DATA
The HSE publication Health and Safety Benchmarking – Improving Together (IND
G301/1999) defines health and safety benchmarking as a planned process by which an
organization compares its health and safety processes and performance with others to
learn how to:
• reduce accidents and ill-health;
• improve compliance with health and safety law; and/or
• cut compliance costs.
 TYPES OF BENCH MARKING

On the basis of “WHAT” is being compared with other organization and “WHO” is
being compared with our organizations, we can easily classify benchmarking.

“WHAT” IS BEING “WHO” IS BEING

COMPARED WITH
OTHER
VS COMPARED WITH
OUR
ORGANIZATIONS ORGANIZATIONS.
 PERFORMANCE BENCH
MARKING

FOUR TYPES PRACTICE BENCH MARKING

OF
BENCH
INTERNAL BENCH MARKING
MARKING

EXTERNAL BENCH MARKING

 OTHER TYPES OF BENCH
MARKING

• STRATERGIC BENCH MARKING

• OPERATIONAL BENCH MARKING
• BEST – IN – CLASS BENCH MARKING
• PRODUCT BENCH MARKING
 ADVANTAGES OF BENCH
MARKING

Three major advantages of bench marking are:-

• Product and Process Improvement
• Time and Cost Reduction
• Competitive Strategy
 DISADVANTAGES OF BENCH
MARKING

There is certain drawback of benchmarking, but they are very few. The advantages
outweigh the disadvantages, but it is significant to know and consider the probable
disadvantages so in which corrective measures could be planned and implemented to
minimize the impact of drawback. The few general disadvantages are as follows:
• Difficulties getting agreement on what indicators are to be used.
• Difficulties in defining the data.
• Provides only limited information about how to correct performance shortfalls.
• The projects could be completed quickly but the results might take much longer
time.
• Highly ambitious goals might lead to unsuccessful benchmarking process.
• Several organizations prevent the procedure lest their weaknesses be exposed to
their competitors.
• Cultural differences might, lead to some difficulties in applying best practices as
happening MNCs.
 KEY BENEFITS OF BENCH
MARKING
In addition to helping companies become more efficient and profitable, benchmarking
has other benefits, too, such as:
•Improving employee understanding of cost structures and internal processes
•Encouraging team-building and cooperation in the interests of becoming more
competitive
•Enhancing familiarity with key performance metrics and opportunities for improvement
company-wide