EU Directorate-General

for Communications
  determine and control the corporate image of the Commission;
 to inform the media and the public about political priorities and
topics of political significance and / or public interest;
 conduct pan-European campaigns on European Union priorities
Occupation (eg InvestEU, EUandME and EU Protects);
 coordinate projects with other EU institutions and national
governments;
 inform the Commission about public opinion and possible risks to
reputation in EU countries;
 report to the Commission on political developments in the EU;
  The importance of constant support for the sovereignty and
territorial integrity of Ukraine, as well as taking into account the
specifics of the conflict in all activities;
 The need for projects that will provide tangible and visible results for
the citizens of Ukraine;
 The importance of ongoing political dialogue;
The experience gained
during the implementation  The importance of consolidating strategic communications on EU
of the ENPI program for policy and support, thereby increasing the information support of
2016-2020 and the Special EU action;
Measures during 2014-2017  The need to plan assistance in the framework of national strategies
helped to develop this EU for different sectors with the support of Action Plans with cost
Strategic Assistance estimates and confirmation of government interest;
Program:
 The importance of the government's ability to coordinate external
assistance, ensure coherence between budget processes and the
political agenda, and monitor the implementation of the AA /
DCFTA;
 Desirability and need for a joint programmatic approach with EU
member states and willing partners, as well as cooperation with
bilateral and multilateral donors, MFIs and other international
organizations;
 The importance of applying key governance principles, including
consultation and evidence-based planning, in developing
strategies and legislation (similar to the EU's approach to better
regulation) in sectoral programs and policy dialogue;
 The importance of addressing cross-cutting issues, including the
involvement of civil society, youth, gender equality, human rights,
social inclusion, environmental impact and climate change, as well
as confidence-building measures in potential and post-conflict
situations, taking into account the situation IDPs and persons who
have returned to their previous place of residence;
 The need to ensure coherence between activities funded by
national, thematic, cross-border and regional programs;
Strategic  Listen: DG COMM ensures that the European Commission and its
colleges receive high-quality country-specific information and
vision for 2016- analysis and use it for decision-making (political reports and
analysis, Eurobarometer results, media analysis and feedback,
2020 feedback from stakeholders and citizens).
1.
  Advise: As a corporate service, DG COMM ensures that all relevant
Commission services promote coherent and effective corporate
2. communication on the 10 common priorities identified by the EU.
  Involve: As a communication service, DG COMM ensures that a
simple, clear and understandable message containing the
3. European Commission's priorities reaches the media as well as EU
citizens and interacts with them.
Thus, this information and communication activity, which is directly
aimed at involving citizens, broadcasts messages in line with the 10
general priorities of the European Commission and the actions set
out in the Commission's annual work programs, is a crucial
contribution to how well informed European citizens feel they have
their voice heard in the EU, which in turn shapes the factors that
should increase the number of positive feedback and comments
received during the EU image survey.
Ukraine is also eligible for support under a number of other EU
instruments, such as the Instrument for Stability and Peace (IcSP),
humanitarian aid, Common Foreign and Security Policy (CFSP)
activities, Common Security and Defense Policy missions and
operations ( CSDP), European Initiative for Democracy and Human
Rights, Partnership Instrument, Instrument for Nuclear Safety
Cooperation, macro-financial assistance, thematic programs under
the Development Cooperation Instrument and external actions
under EU internal programs such as research and innovation
(Horizon 2020 »), Energy, transport, education and youth (Erasmus
+) and the creative sector (Creative Europe). As part of regional
development, Ukraine participates in the EU Strategy for the
Danube Region and the Danube Transnational Program.
Europe Direct
Contact Center
(EDCC)
In the context of the EU’s Brexit preparedness, it answers to
questions of citizens who want to know more about how to prepare
for a “no-deal” scenario. To this end, it remains open over some
weekends. 109,000 questions in 2018 27,000 questions between
January-March 2019 Approximately 1,300 questions on Brexit
between January-March 2019. This is the same amount of Brexit-
questions of the entire year 2018. 86% of questions directly
answered 85% of clients satisfied 16% of questions from outside the
EU 40 EDCC staff approximately 14 seconds in average to pick up
the phone.