PART 1

Questions 1 – 8
Complete the form below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for
each answer.
 Mkere
westall
PACKHAM’S SHIPPING AGENCY
BS8 9PU

0.75 m 0.5 m

Some books
Some toys
1.700
PART 1
Questions 9 and 10
Choose the correct letter, A, B or
C.
9 Type of insurance chosen
A Economy
B Standard
C Premium
10 Customer wants goods
delivered to
A port
B home
C depot
The instructions accompanying do-it-yourself products are regularly cited as a
source of unnecessary expense or frustration. Few companies seem to test their
instructions by having them followed by a first-time user. Often, essential
information is omitted, steps in the construction process are taken for granted,
and some degree of special knowledge is assumed. This is especially worrying in
any fields where failure to follow correct procedures can be dangerous. Objections to material in
plain English have come mainly from the legal profession. Lawyers point to the risk of ambiguity
inherent in the use of everyday language for legal or official documents, and draw attention to
the need for confidence in legal formulations, which can come only from using language that
has been tested in courts over the course of centuries. The campaigners point
out that there has been no sudden increase in litigation as a consequence of the
increase in plain English materials.
Similarly, professionals in several different fields have defended their use of
technical and complex language as being the most precise means of expressing
technical or complex ideas. This is undoubtedly true: scientists, doctors, bankers
and others need their jargon in order to communicate with each other succinctly
and unambiguously. But when it comes to addressing the non-specialist
consumer, the campaigners argue, different criteria must apply.
Questions 1 – 5
Complete the summary below.
Choose NO MORE THAN TWO WORDS from the passage for each answer.
Write your answers in boxes 1-5 on your answer sheet. frustration
Consumers often complain that they experience a feeling of 1 ………… when trying to
put together do-it-yourself products which have not been tested by companies on a 2
First-time
………… . user
In situations where not keeping to the correct procedures could affect safety issues, it
is essential
especially important that 3 ………… information is not left out and no assumptions are
made about a stage being self-evident or the consumer having a certain amount of 4
Special knowledge
………… .
Lawyers, however, have raised objections to the use of plain English. They feel that it
would result in ambiguity in documents and cause people to lose faith in 5 ………… , as
it would mean departing from language that has been used in the courts for a very
long time. Legal formulations
You hear two people talking about World Cup
Football.
1

What do the two people agree about?

A) They believe the standard of the football is good.
B)They think it is a good opportunity to socialise.
C)They agree that it gives a sense of global unity.
2

What, in the man’s opinion, is the best thing about

this year’s tournament?
A) It takes place in a similar time zone.
B)His team are expected to do well.
C) The tournament coincides with his time off from
work.
You hear two people talking about why one of
them became a tour guide.
3

Why did the woman become a tour guide?

A) She wanted the opportunity to travel to
Turkey.
B) She needed experience for her chosen
career.
C) Someone from a travel company asked her to
work for him.
4
What is the main reason she gives for quitting
the job?
A) She didn’t like the busy schedule.
B) She didn’t have the chance to be creative.
C) She didn’t like the attitudes of the tourists.
The 'talented tenth' was a label given to those African Americans who had good social positions
and were ________________
EDUCATED
.She left school and began her singing career at the well-known _________________________
COTTON CLUB
.
Her mother was keen that Lena's singing career would bring about the collapse of
_____________________________
RACIAL BARRIERS
.
Lena refused to sing for audiences of servicemen and prisoners which were
___________________________
SEGREGATED
.
When Lena entered Hollywood, black actors were generally only hired to act in the roles of
MAIDS AND BUTLERS
________
.While she was working for Hollywood, Lena found that, during the ________________________
EDITING PROCESS
, much of her spoken work was removed from the film.

Lena spent a lot of the 1950s working in ____________________

NIGHTCLUBS due to her being considered a
Communist.

Most people will remember Lena for her RESONANT VOICE