Professional Documents
Culture Documents
7 Training
7 Training
Chapter
Training
Training
Help ensure that employees have the basic skills to work with new
technology,
Help employees understand how to work effectively in teams to
contribute to product and service quality.
Ensure that the company’s culture emphasizes innovation, creativity, and
learning.
Ensure employment security by providing new ways for employees to
contribute to the company when their jobs change, their interests change,
or their skills become obsolete.
Prepare employees to accept and work more effectively with each other,
particularly with minorities and women.
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Training
Training is a planned effort by a company to facilitate the
learning of employees.
High-leverage training:
is linked to strategic business goals and objectives,
is supported by top management,
relies on an instructional design model, and
is compared or benchmarked to programs in other
organizations.
Continuous learning requires employees to understand the
relationship between their jobs, their work units, and the
company and to be familiar with company business goals.
Organizational Analysis
Person Analysis
Task Analysis
Cognitive Ability - S
verbal Reading Ability -
K the difficulty
comprehension,
I level of
quantitative
L written
ability, and
reasoning ability L materials
S
Transfer
of
Training
Self-management Manager support
skills
Peer Support
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Selecting Training Methods
Presentation Methods
Instructor-ledclassroom format
Distance learning
Audiovisual techniques
Hands-on Methods
On-the-job training
Simulations
Business games and case studies
Behavior modeling
Interactive video
Web-based training
•Motivation •Interviews
Phase One:
Predeparture Phase
Phase Two:
On-Site Phase
Phase Three:
Repatriation Phase
Encounter
Phase
Anticipatory Settling In
Socialization