AaaS Program Kick-off

Martin Brower
Project Timeline – High- Level

Cash and Payroll Funding and Manual Order Entry Week 1 Week 2 Week 3 Week 4 Week 5 Week 6

Solution Design

Bot Development

User Acceptance Testing

Deployment
 Automation Lifecycle

Plan & Discover Design & Develop Test & Deploy Maintain & Measure
(Phase 1) (Phase 2) (Phase 4) (Phase 5)

Data Readiness and UAT Planning Production Monitoring

RDLC Operating Model
alignment Environment Readiness Perform Unit Testing
Validation UAT Execution
Savings & ROI review

Prerequisites Deployment Creation and

Checklist Validation
Define Solution design and Code Optimization
Activities architecture
Deploy Bots
Align on Governance and
Cadence
Update Inventory
Prioritize Processes Code and Best practice
Develop Bots
Prepare the Project plan Review Training and Handover
and schedule document

• Assessment summary
• Licences and Product
installation confirmation
• Data availability
Deliverables confirmation
• RDLC Signoff (SOW)
• RACI Signoff (SOW)
• Environment settings and
permissions / roles
• Solution & architecture
Design
• Requirement doc and Sign-
off (PDD)
• Solution design Sign-off
• Developed Weekly Status
Dashboard & Bots
summary
• Sprint Plan
• Code Review document • Unit Test summary • ROI template
• Development standards • UAT Test Plan Sign-off
and best practices • UAT Sign-off
• Unit testing summary • Deployment Plan
• documentation • Deployment Checklist and
• UAT plan and methodology Sign-off
• Go-Live Signoff
• Updated SOP and Release
notes
 Communication Plan Stellium

Martin Brower

Daily Stand-up and Weekly Internal Status update

Weekly Status Update Steering Committee Meeting
Meeting

Participants:
Participants: Participants:
• Business Sponsor
• RPA Project Manager • RPA Delivery Team • Business Lead
• RPA Solution Architect • Project Stakeholders – Stellium • Business SPOC
• RPA Team • Project and Process Stakeholders • Delivery Head & Director - Stellium
• Support Team • RPA Lead - Stellium
• Solution Architect - Stellium
Agenda:
Agenda
Agenda:
• BOT Velocity • Review status
• Blockers • Process Prioritization
• Blockers
• Risks • Review gates output
• Priority
• Activities for the day / week • KPI and Benefits evaluation
• Issues
• Activities done the day/week before
• Duration:15 mins • Duration:30 mins • Duration:30 mins
• Recurrence: Daily and Weekly • Recurrence: Weekly • Recurrence: Monthly
 Project RACI Stellium

Martin Brower

Roles Plan Design Develop and UAT Deploy

Integration Testing

Sponsor I I

RPA Project Manager A/R I I

RPA Architect C R C R

IT I I

Developer C R

Business Analyst C A I

Business User/ SPOC C C R I

 Stellium
Program Governance Martin Brower

Steering Committee
Steering Committee and Sponsor • Strategic targets
Martin Brower- Michael Crowley • Approval of results and decision making
Stellium – James J, Amit Limaye • Define Governing Principles for RPA Programs

Core Team from Martin Brower IT Division and Stellium

• Project management
Martin Brower Stellium Project Manager • Agreement with all functions and key stakeholders
Program SPOC - Potential COE Veeramuthu M
Lead)*

Project Support:
• RPA Bot Governance and Best Practices
Stellium Team • Design, Develop, Test and Deploy

Nikhil Vernekar(RPA Developer)

Uma Rani  (RPA Developer)
Abhijit Hadole (RPA Developer)
Pralay Kumar Das (Solution
Architect)
Sohail Ahmed (Business Analyst

6
* Anticipated role by mid – 2022 as program scales
Escalation Matrix

Escalation Level Onshore/offshore Role Contact Name

3rd Level Escalation Offshore Delivery Head James J
2nd Level Escalation Offshore Delivery Director Karthik K
1st Level Escalation Offshore Project Manager Veeramuthu M
Support Lifecycle

Review Document Support

Bot Inventory Maintenance

Environment and Application Create Knowledge Base (KB)
access Finalize the SLA Matrix Articles and quick reference
guides Automation Anywhere
Environment Clean up

Service now application

access Define the Incident Newly Deployed Bot Automation Anywhere
Activities & Requesting and Handover and Monitoring Control Room admin
Communication Process
Deliverables Procedure activities
(SOP = Service now)
Production Bots – Code
Review
Break Fix Activities
Document the understanding
Review the Historical Ticket Bot performance Report
and exceptions handling
incidents and bot Failure Generation
procedure in production bots On Demand User Training or
events refresher